The Bornmann Law Group

Horrendous, we hired Bornmann Law Group to help with a custody battle, our original agreement was $ 2000 to handle things, 1000 up front and $ 150 payments with the ability to retain them. Around December we discovered our case was moved to another attorney since Joanna left. The attorney failed to communicate and were left unsure what to do. We also requested they give a us a running balance of what we paid vs our bill and NOTHING, they never sent us anything. After complaining they did send us to another attorney who was much better (who apparently left as well).
Once again keep in mind they never sent us an invoice with our total payments like we requested, and since we are low income we were kind of trapped. Finally after the case was completed we told them we were done but they started auto-​debited $ 150 which we never were aware of signing up for, we always gave them permission monthly so I had to do a charge back. And even after that they auto-​debited AGAIN this month, which I forced me to charge back again (and this time cancel the card).
Oh yeah they did finally give us an invoice after we told them we were done, telling us while we paid them around $ 2500 we still owed them $ 2700, and guess what? Those attorneys we were passed off to when Joanna left, we were charged for their time to get them up to date with the case (yes both attorneys, including the one who barely communicated)! So we were punished financially because an attorney left their firm. Shady all around, they even held us over a barrel a few months back to sign a new contract.
Update:
We are going to have to report them to the State Bar, they have now, even after me personally calling them saying they no longer have permission to charge any of my debit or credit cards (Keep in mind the contract with them is under my fiancée’s name!) they have now went after my bank debit card which we used several months back to make a one time payment, which is, of course, under my name. So not only are they charging cards not under the client’s name but are doing it after they were told not to and had two previous disputes placed on previous charges.

Absolutely TERRIBLE at communicating. I am helping my mother out filing for bankruptcy and it has been a nightmare. We started the process back in 2013, went to court back in February, they told us they would be calling soon and touching on a few items… NOTHING so far. The last attempt I made was back in September and my email and call was never returned. Once you pay up, good luck having them follow through on things. Take your business elsewhere.

Mr. Bonrmann helped me through the bankruptcy process. I was so stressed out during the process but the people were very nice to me And always answered my calls. I totally recommend them to anyone else.

Not very happy with this law group. I hired them to handle my bankruptcy. Their 2 female receptions need a lesson in communication 101!!! the step by step process was not explained fully to me so I never knew what was happening next. The icing on the cake was that I went into the office in person to pay off my balance was given a receipt then several weeks later a deduction from my checking account (that was how I originally had it set up) !!! When I went in to pay off my balance, I specifically asked the receptionist «are you sure its documented so the payment is not removed from checking account for December». She said yes. Just overall not good customer service. I would not use them again.