Wingstop

Completely over priced. I called to order pickup and their standard pricing is $ 1 per wing… Insanity! There should not be wings in the world more than 50c per… And even that’s on the high side.

Quite possibly the worst Wingstop I’ve been to. I called ahead and placed a pick up order. When I got home I realized that only half of my order was right. I immediately called to let them know about the mistake. I would’ve thought that I would show up, give them back the incorrect half of the order and get the right flavor and be on my way. That’s not how it went down. The idiot behind the counter tried to tell me that I had to go back home and get the other half of the order that was correct. That’s insane. You guys messed up, not me. I asked to speak with the manager and the girl kind of walked around aimlessly. Before you come up with an idiotic solution, consult with your manager. That’s what they’re paid for. You lost my business.

Great wings. I was given everything I asked for and more. Not great fries and they had no spice. Kinda limp but I like mine crispy and will ask them to do that next time. Loved the ranch and the celery and carrots were fresh. The service was top notch. I had never been there before and the young man was very helpful. I will definitely be back!

The ten minute drive home was tortuous with the smell of wings filling the cabin. The roll and a few fries didn’t survive the drive.
I love everything from Wingstop. From the season fries to the baked beans and don’t forget the warm, soft roll. Heaven.
The wings and fries are cooked to order. You can request regular or extra crispy for both. I like soft fries so I order regular but I know a lot of ppl like crispy so make sure to tell them if you do.
There are a few different fry seasonings you can choose from: Cajun, Lemon Pepper, Parmesan or Fry Seasoning. I always get the Fry Seasoning. It’s what made me keep coming back.
Today I ordered boneless original hot and I tried something new to me, the Louisiana Rub.
I’m thinking the Louisiana Rub might be better on bone in wings but it wasn’t bad. It just tasted like battered chicken with some spices.

I have always fought for wingstop in the past, this specific location I always told everyone was «my spot.» And once upon a time… it was; once upon a time it had outstanding service, cost effective wing combos, and overall just a great experience. Well that didn’t last long, shortly after that fairytale they up the prices and hire some new employees with poor people skills, but you know what, I still tolerated it. I would still come by every so often to get my fix (although not as often as before.) Fast forward about 6 months later, new employees with not just bad customer service, but they actually managed to make me depressed ordering my food, my combo took so long to get called it was as if they were shipping them from Tucson… But their biggest sin of all… Almost $ 11.00 for a 6! Wing combo… really these wings better cure cancer! Goodbye wingstop I will try and remember the good times we shared.

I’ve been here several times. They make wings to order so it takes 5 minutes –but worth the wait!

The wings are good but be prepared to bend over with no lube… that’s 2 $ extra. By fast the most overpriced food in all of Arizona

My boss and I wanted something quick & tasty for our 30 minute lunch. We ordered a simple 20 wing Original Hot to split between us and requested the pick-​up time online for 11:45 am. (They open at 11 am & lunch for us is @ 11:30 so it should have worked out.) We got there, with a coupon in hand, and stood there for a good 10 minutes while the cashier figured out the coupon code we had printed out. No one said a thing to either of us and processed the coupon. I came back to the counter to order a To-​Go combo for another co-​worker and the owner came up, interrupting the cashier, and proceeded to tell me the coupon we gave was BOGUS. He then told me we had to pay the difference. It was already Noon, mind you, and we still hadn’t received our 11:45 order that was completed online at 10:50 am… My boss asked why the coupon was even processed in the first place if it wasn’t valid. The owner simply said «That’s just how it is when you give us a BOGUS coupon.» My boss was furious. We were going to have other coworkers join us the next trip but needless to say that isn’t happening. That was my first and my last trip to that location… I’m sad they weren’t even accommodating to a first-​time customer who didn’t intentionally try to pass off a bad coupon. The service from the cashier was okay but the owner really sealed the bad customer experience with his tone and disregard for customers in the store. I won’t be spending my money there again… Boo on an online system that isn’t even utilized.

Picked up some food for my fiancé
I’m not a big fan of wings.
I received great prompt service and the girl helped me pick the order! Which was rady within 12 min
My fiancé loved the food. Will def go back and I do recommend the place!!!

I finally had to try this place a week or so ago as friends raved about it and honestly, I don’t get it they had a lot of option but the food was pretty average with rubbery fries and wings that were smaller tun regular wings and weird serving numbers. The food was ok but making a moderately good wing unacceptable was the service. They are slow and rude and spent more time thing to each other than the customers and the final strike was the pricing was kind of strange with everything being separate so you end up with average to ok good wings, mediocre sides and then they charged a fairly steep price for chicken wings. sorry I wanted them to be great but can’t say they were.

The service is horrible I called in my order and when I get there I was almost passed up on my turn in line good thing the guy behind pointed out I was the next person in line.. The guy that took my order filled my cups with soda and when he gave them to me I asked if he knew which was coke and which was Dr pepper and shrugged his shoulders and said I don’t know. .I left it alone got my food and left.. When I get home my order was wrong even though he repeated it to me 3 times! Wack!

First time at Wingstop in months. Been Jonesin for good wings but wife doesn’t like BBQ very much (I know, right?). She’s busy, so Wingstop!
Ordered the 6 PC combo with hot flavor, bleu cheese dip, fries and a drink for $ 8.50. They arrived in 14 mins, just as promised, hot out if the fryer.
Wingstop wings are always hot, juicy and crispy-​just the way I like them. The fries are awesome if you eat them right away. Don’t take fries to go unless you eat them on the way home. They get soggy.
Okay, I wrote all the above before getting my wings, since Wingstop never disappoints. They disappointed me today.
The wings were very small with not much meat on them and the fries were soggy right away. I think the cook was getting rid of poor stock on a to-​go customer and didn’t really care. Too bad.
I usually recommend Wingstop. Love them over any other wing place, including ARL, Native and any other. Try them but check your to-​go order in the store.

Erratic service. Cramped space. Gave it another shot after ralphin after gettin a pick-​up order. Still gross… Hope I can keep it down

Wings are always fresh and delish … Excellent service as well :)… Love the atomic wings!

Great wings great service and the owner is always there. I always order online I have never had a bad experience. The owner will adjust order if their was a mistake. Favorite wing. Place.

The Short:
The best tasting wings in the PHX area hurt by erratic service and lack of culinary diversity.
Pros:
— Wings, wings, and wings.
— Lots of tasty sauce options.
— Fries that ‘bite back’ (thanks Dayum).
— Serves beer!
— Open late.
— Amazing boneless wings.
Cons:
— Food quality and choices falls flat after wings and fries.
— Orders can take fooooooooreeeeevvvvveeeeerrrrrrr!
— Dining area not always clean.
— For whatever reason, some of the workers hate you. Not me, you. Yes, you in the back.
Best Item (s):
— Wings (any type)
— Fries (even if you find them in the trashcan or on the floor)
Interesting Fact:
The food here tastes just as good sober or drunk. I prefer drunk to help me deal with some of their workers.

Typically, I try to avoid wings these days. I’m older, and my body just doesn’t react the same as it used to when I was younger.
But, tonight was special. It was my dinner break, and they were the closest and most cost effective place to catch the NFL season opener!
I walked in, and there was NOBODY there outside of the employees. Being my first time in a Wingstop, I know I had that «deer in the headlights» look on my face. Unfortunately, the young lady working the counter didn’t notice that I might need some help, because she was counting down her cash register so she could go home.
Now, I’m relatively bright, and I’m extremely literate, so I figured out what I wanted after a little searching… though, I would have been open to suggestions instead of standing there for five minutes trying to decide what sounded the most palatable.
I ended up getting the 10 wing bone-​in meal with fries and a drink for about $ 11. I opted for the regular «Hot» flavored wings, though they did have a decent variety from which to choose if you think you have the gastrointestinal fortitude to palate them. Speaking from former decisions with crazily spiced wings, I do NOT recommend anything rated higher than good ‘ol «hot».
The wings and fries came out as quickly as could be expected. The wings themselves weren’t bad. The «hot“was an excellent choice. Not too spicy, not too bland… just right for my liking.
The fries, though… they were a different story. There were three different levels of french fries in my basket:
1) Just Right
2) Uncooked
3) Burnt to a Crisp
On top of the inconsistency with the fries, they were WAY over salted… almost to the point of not being edible.
The only saving grace for this place was the fact that they were airing the inaugural game of the 2012 NFL season. The service was meh, the food was meh, but the circumstances were fantastic.
Somehow, that weird gastric/​emotional math equals 3 stars.

I always had good experiences with the location in Tucson but I was just not feeling the grub we picked up from here. Maybe it was the fact they messed up our order? Yes, this could be a big reason but also they lacked in heat (temp) and just didn’t really do all that much for my taste buds.
maybe it was a dud pack I ordered?
The positive: the celery and carrot sticks were on point

At work, this place is an institution with one of the guys. To the point that every Thursday is now known as WINGSDAY and we MUST go to Wingstop. There is no other option. In fact, the manager (?owner?) doesn’t even need to take his order. All he says is «I’ll have my usual,» and it’s done.
Now that’s service. It’s not extravagant or over done, but it’s a solid wings place. Good food, filled with business types and ESPN. It’s everything you need to wings, lunch and men! { and a few token chicks }

I placed an online order on 1−22−11 at approximately 8:45PM and was assigned a pick up time of 9:16PM. I arrived at the location and was told that my order had not been started because the employees forgot to check the fax for an online order. There was another customer there who called in her order, arrived 30 minutes after the call and they still had not started preparing her food and she was being ignored as well. It was not busy, when I arrived, the manager was leaning against a broom talking on her cell phone. The employees were just milling around and no food was being prepared. Additionally there were only 3 tables of customers who were all eating, thus no reason why food should be delayed.
Once I realized it would be another 30 minutes before they could even get to my order I asked for a refund and was refused. I asked 2 additional times for a refund and was refused again by the manager (who is the owner’s wife). She did not speak English (per her employees) and because I am African American assumed that I didn’t speak Spanish. She proceeded to use racist and derogatory language regarding me and my request to her employees and in ear shot of the restaurant patrons. She referred to me using the slang for whore, fat pig, and the Spanish slang for the N — – word. I continued to request a refund at which time she called the owner Jose Arriola who informed me that I was not getting a refund nor was I getting my food order and even if I called GOD it wouldn’t help the situation.
I repeated my request for a refund while repeating back his statements for clarification. While I was speaking Jose ended the call by hanging up in my face. Once he ended the call, I asked the female manager? again for a refund. By this time I have been in the restaurant for over 40 minutes. I was told by an employee that Jose was on his way to speak to me in person and to resolve the matter. Within 5 minutes Jose arrived and started a conversation with a friend of his for an additional 30 minutes. I was told in confidence by one of the employees that he was stalling on purpose in hopes that I would either leave without my money or food, or I would cause a scene which would give him reason to call the police.
I remained calm and continued to ask at 2 minute intervals for a refund. Finally Jose came to the counter and stated that I would get a refund via online and that he cannot and will not issue a refund in person. I requested something in writing that he agrees to process a refund and that the refund would be placed on my credit card by Monday. He provided me with an incomplete sentence on my receipt stating «Refund order because of ASAP» with his signature.
My fear is that he is in fact not going to refund my money and will claim that I received my order. At this point I have filed a complaint with the Arizona AG’s office and I am contacting my bank tomorrow (thankfully they are open on Sundays) to begin fraud proceedings. Needless to say I am NEVER eating at another Wingstop anywhere in the world and will encourage others to never eat there again.
Beware if you go to the Wingstop on Dobson in Mesa, you may not get your food and you DEFINITELY will not get a refund.