My dad ordered my birthday cake(envinado) with Ana one of the owner’s daughter. She was super nice and very friendly. We ordered it just the way we wanted it decorated. My cake was put in the cake box very careful and handle with care made it home with no smear. Cake was so mosit and delicious. Customer satisfied. Super busy place they had a line out the door.
Alisha P.
Évaluation du lieu : 1 Mesquite, TX
Ordered tres leches for my daughters birthday. Got a sopping mess of a cake. No thanks not again. I’ve ordered here twice and got the same crap service and results. Worst fear of not having your cake ready on the day of birthday event come to life here(even if you order 3 weeks in advance for a single layer cake!)
Adam V.
Évaluation du lieu : 1 Dallas, TX
Just bought a cake there for more my son’s birthday cake tasted old like bread all crumbling no flavor called them to see if there was something they could do they said no not even attempt to make us a new one do not go there there customer service sucks
Rebecca S.
Évaluation du lieu : 1 Dallas, TX
I agree, horrible customer service. Yes the cakes are good, but service isn’t, very rude! We ordered our wedding cake and one month before, they said they couldn’t do certain request. Which is odd because I was asking for what they had displayed. My advice is don’t display what you can’t do!
Julie S.
Évaluation du lieu : 1 Garland, TX
Worst customer service ever! I had to call more than 20 times in order to get an answer. I show up there expecting my cake to be ready, yet they inform me there was a mixed up & that they gave my cake away… If they kept better track of the orders this would of never happened. I will not be returning.
Denise A.
Évaluation du lieu : 1 Mesquite, TX
Do not recommend! I ordered two cakes a more than a week ahead, I showed up the day of to pick them up & my cakes weren’t even made! Their excuse was that their parents were out of town. well guess what? That is not my problem! I ordered my cakes with time & even paid for them the day I ordered them so I expected them to be ready by that day. Replacing them with the leftovers y’all have in the back is not what I paid for, never coming back here again.
Anabel V.
Évaluation du lieu : 2 Dallas, TX
I’ve been coming for years and as the years have gone by the customer service had declined. To begin with the way they look up the orders is archaic, Candelarias they have tablets nowadays and im sure theres an app for that. Asking us about details you should kniw sych as is it paid for and not knowing that it is! Going on with YOUR business has o be bad for business. Maybe one of then noticed that I’m drafting this as we wait for our cake… they are close to boxing out after it was being packed they smeared the frosting on the box. She’s must have seen my face she opted to take it back and fix the smart by adding fit on the damage to cover it up. In the end we end up with an overpriced cake and this reviews is going to be updated and see what the rates was like
Jody G.
Évaluation du lieu : 5 Dallas, TX
Hands down my go-to bakery for cakes! They’ve provided beautiful, DELICIOUS cakes for several birthdays and special events in my life, and people constantly rave about them. I love that they are able to create extremely creative and detailed cakes without the use of yucky fondant. I really can’t say enough positive things. Highly recommended!
Danny F.
Évaluation du lieu : 5 Dallas, TX
Awesome friendly service, great prices, and delicious cakes! So glad I checked this place out. Three generations run this place and treat you like family here. Skip the grocery store cakes and support your local community bakers!
Ericka R.
Évaluation du lieu : 1 Dallas, TX
I do not recommend this bakery, yeah there cakes are pretty and nicely decorated but the service is really bad and the cakes are really over priced. The staff were very rude and didnt want to compromise and advised to take business elswhere. I though the saying was«the customer is always right» I guess not here. but overall not a good experience and please dont spend your money here.