Ron’s Organics

I’ve been to Ron’s business to buy plants before and was impressed with their knowledge and help vegetable garden. Being organic was really important to me. I was also impressed with how organized things were and how healthy all the plants were.
So I thought I would give them a call about my watering situation. I don’t have a big yard, but I was trying to be as compliant as I could be with new water restrictions.
I was pleasantly surprised to find out that he has a yard maintenance business also. So he came out looked at my yard and looked at my sprinkler system. Wow! He went to work and found several leaks and increased my pressure on my system and had everything running perfectly and AND even reset my control timer to comply with water restrictions.
I’ve even got him scheduled him to put in a drainage pipe for my house. Thanks again Ron for your advice and help.

I live in Lakewood in Dallas and was having a problem with some bushes dying. My yard guy didn’t know what was wrong. I had some tree work done and they didn’t know either. One day I read on one of our neighborhood blogs that Ron’s organics helped them so I decided to give them a call.
I called and asked someone to come out and give me a quote. They said they’d send someone. Two weeks later I was still waiting so I called again… while my bushes continued to die.
I received a call back from someone apologizing telling me they had been out of town and the ball was dropped. OK, it can happen… please send someone for a quote. Three days later I had a quote. I immediately called and asked for them to come and fix the problem and had credit card in hand. I was told that Terry would have to call me back to take the information and get the time scheduled. Three weeks later I received a call from Terry who left me a message to arrange for them to come out.
REALLY? Yes, I said THREE WEEKS later! Who does business like this? As for me, I will choose to give my business to a RELIABLE company that actually wants my business and whom I feel like I can trust to do what they say in a reasonable amount of time.
Before writing this review I searched this business and found a review on City Search that Ron’s Organics broke their sprinkler system and they won’t return their call to rectify the issue.
Hell, they won’t even return my call to get the business… go figure that once you have an issue with them they probably won’t ever return your call to fix it.
There are other companies out there that want and deserve your business! Support them!
p. s. Before writing this review I called them to speak with Terry to let her know why I would not be using them. She wasn’t available (go figure) so I told the man that answered the phone what the issue was and instead of asking me to hold and find someone (like maybe a manager which he said Terry is not) he just said «OK, what’s your phone number» — hmm… seems I’ve been down that path before when I was trying to give them money.
No Thank You!