AAMCO Transmissions

BEWARE OF THIS LOCATION — ACTED NICE TO GET MY BUSINESS — NOW THAT THE TRANSMISSION PAN IS LEAKING — WASN’T LEAKING BEFORE (LESS THAN 1 WEEK AFTER THE REPAIR, THEY ARE HIDING)!
Called this morning @ 6am (PSDT) to inform this location that the transmission they repaired and charged me $ 548.17 on December 1, 2015 to repair is leaking. Prior to the car being returned to us, we were told the transmission had been repaired but their was a leak. It would be test driven and leak but would be sealed. Obviously it wasn’t done — the transmission is leaking!!!
@ 6:15am (PSDT), I called back to find out if they had a warranty. Was told «30 days on parts and labor». I hung up. I then spent the next eight hours trying to work out how to get the car to this location from New Orleans.
@2:30pm (PSDT), called back and asked to speak with Paul (the owner), I was rudely told he was out of the office for the next 1month, 2months, 3months, 4months, 5months –angrily. When I said I need to discuss the car that was repaired last week and has been leaking. Was then BLASTED, YELLED at the accused of blocking my number cause I am hiding or trying to hide something.
First of all, instead of worrying about why my phone is blocked they needed to worry about the fact that I paid for repair that was not completed. They needed to be more concern with the fact that they are doing sub-​par work and hiding and using strong arming when asked to deal with a repair that was not completed when services was paid.
When I called this office on November 23, Paul spoke with the at length to get my business; however, since the car was received I had not been able to get a returned call from Paul.
His staff continues to say he is out of the office, is rude, yells me when being told a problem exist with the repair, is more concerned about my calls coming from a «blocked» number than making sure they take care of business.
Be sure to check around and find a location that takes care of the services you pay them to perform… BUYER BEWARE!
BTW — I will be reviewing options to report the abusive behavior of staff at this office, filing a claim for the cost of the repairs and if necessary seek legal actions against this location.
I have recorded all conversations between myself and this location for my record!

I would give less then one star if that was possible. That being said, you are better off dropping your own transmission and doing it yourself while following a YouTube video… That is a joke just like aamco in harahan. This is my third time that my vehicle has been there, and it’s been there for over three weeks without being touched. They keep giving me excuse after excuse. The second time my car was there for 10 days and the salesman tried to up-​sell me on services when my transmission was under warranty because they had already «rebuilt the transmission.» I spoke to the mechanic after the salesman told me that they looked at it, and the mechanic said he never even put it up on the rack. I now have to contact corporate to try and get my issue resolved. Save yourself the headache and do not go here ever.

Where do I even begin with my most recent dramatic experience with my current vehicle? A week and a half ago, I was so frustrated, angry, and upset that I was ready to throw out my car, throw my hands up in the air and give up.
Sunday, May 26, my speedometer stopped working. Freaky, right? I had gone to another location, and they stated that they could easily repair it and be done quickly. I showed up bright and early the next morning to find out they can not. They knew of no other place that could fix it, and I was worried that this was a sign of further issues. Two other repair shops later, and I was referred to this repair shop.
Walking in, I was greeted by Billy. Let me tell you, he is a cutie pie. I so want to take him home and give him a good homemade meal. And he bent over backwards to make me feel better, and quickly set out to helping me. Despite it being more difficult than I ever imagined, and several issues getting parts, he realized that it would be better to get it rebuilt. Since it would take a few days to repair it, I took my car while the repairs were being done on the speedometer.
Rhonda, Casey and Billy all worked hard at trying to find parts, bending over backwards to help me and just were great people.
This next part is the headache, the pain in my rear-​end, the migraine, the *I am SO frustrated, I want to take someones kneecaps out so I feel better* moment.
Last night, my electronics in my car began acting funny… radio turning on and off, headlights not working, AC not working, turn signals, electric windows… and the list goes on. I told myself, its just the battery, you will be fine, go to AAMCO in the morning, and have them check it out, you might get lucky and the speedometer might be repaired.
Driving there this morning on the surface streets, because I am suspicious of everything, turned out to be the best decision ever. My vehicle died halfway there. DEAD. Nothing electrical worked. No hazard lights, nothing. Middle of the road dead. Literally, in the middle of the road. Cars honking, I get out to try to direct them while I am calling roadside assistance and sobbing. Police do show up and help push the car out of the roadway. Tow truck comes, and delivers me to AAMCO.
Casey and Billy greeted me in the office, completely sympathetic and jumped to help me. Six hours later, I walk out of there, less than $ 900 lighter, had a new alternator, a rebuilt speedometer, and a new head gasket. Amazing. Everyone should come here. This is the bestest place ever! EVER I tell you!

I have the worst cars/​car luck in history, so I’ve been to at least 4 different mechanic shops around the New Orleans area, and I can honestly say that this Aamco shop is the only experience I’ve had where I did not feel cheated and also felt as though the people helping me actually knew what they were doing.
Everyone who works here is super friendly and will go above and beyond to try to help their customers. My particular car issues were a real hassle to deal with, but everyone at this shop was incredibly patient and helpful throughout the whole process. Hands down the best mechanic shop I’ve ever been to. Everyone who works here is awesome.

First off they never actually did any work on my car, but my interaction was bad enough that I felt I should review them. I took my car here after my mechanic told me I needed to get a transmission flush for about ~$ 250. Unfortunately the guy behind the counter tried to sell me over $ 2000 worth of work because he said it kept dying and the transmission needed to be completely reworked. Since I DROVE my car there, it shifted fine, and my mechanic told me I didn’t need more than a flush I knew something was up. The salesman’s demeanor tipped the scale for me since he wouldn’t clearly state what the problem was and instead babbled for over 5 minutes at a time. So I took my car to Cottmans on Earhart they flushed it, said nothing else was wrong and it has been driving fine.
These guys seem to be the shady mechanics people warn you about.