Car Doc

Went on a saturday to get my truck worked on. alex told me Monday or Tuesday he could work on truck. Went back Monday at 7:05 dropped truck off to get work done. I get a call from them around noon time to tell me they have to send my truck to another place to get the bushings pressed. So we discuss the situation and decide to do half the work needed on Monday. Well before they close I call them and they have not touched my truck at all. So I said I’m coming to get it because it’s my work truck and I need
I get there they are closing the doors! I knock on it and the guy locking it smiles at me as I say I need to get my
he walks half way across the shop he yells «go around.» Well he and the manager were rude and childish as I’m talking to the manager to find out what happened he starts talking to someone else. Disgusted I just leave now they were locking my truck up. They have no idea about customer service. childish unprofessional. My one day off wasted.

Called to get pricing on oil change with make and model. Was quoted price for conventional oil. Dropped the vehicle off for servicing. Was then called and told my vehicle required synthetic oil and it would be double the original quoted price. My vehicle does not require full synthetic but a blend. They stated they did not stock the required blend only full synthetic. I stated I would pick the vehicle up instead. When I arrived they stated they had already drained the oil.
Was definitely scammed. I don’t like the way these people do business.

Don’t you hate it when you find somewhere that you think is super awesome and then they change everything up and it is no longer super awesome? That’s how I feel about Car Doc. I’ve been going here since it was SpeeDee (see my previous reviews for just how super awesome I thought SpeeDee was.)
I still go here regularly and will more than likely continue to do so for the convenience factor and because, thus far, they have helped me to take care of my not-​so-​new vehicle. The employees are still very nice (many are the same, but not all.) They treat you well and do good work. They’ll let you come back in between services and have your fluids topped off at no charge (or even vacuum your floorboards again.) Which is definitely nice and all but, let’s be honest, how many times have I done that? Zero.
So, why the downgrade? The new high-​pressure sales pitch for the product-​du-​jour that now accompanies each oil change. Yes, I know I have a high mileage vehicle and that means additional services. However, when I see every, single customer being hit on by a technician to purchase the exact, same service from the same handout on the same clipboard, sorry but that just causes you to lose credibility in my book. Do I want you to recommend a service that I actually need and could benefit from having done? Absolutely! But when everyone is pushing the same service at the same time… well that just leads me to believe that sales is more important than service… plus seriously doubt that I actually need what you’re pitching.
Like I said, I will continue to take my car here because it is right by my work, they are fast, and they do a good job. I will not, however, be relying on their «recommendations» any longer. Instead, I will do a better job of keeping up with my own service records so I can stay on top of what *really* needs to be done myself.

First experience today! Superb! Friendly and knowledgeable staff. Very accommodating and good value!

Car Doc is a great place to take your car! I use them for oil changes and they always give great service and make me feel comfortable even though I am not that knowledgeable about car maintenance issues. I have also used them to change my car battery and do a tire alignment. The guys at Car Doc were very friendly and got me back on the road in very little time. I also like that the place is clean and tidy, not many auto shops are!

Had a 100,000 mile service done and it couldn’t have been done any better. Not only did they do everything recommended by my car’s manufacturer, but they also showed me all the belts they were changing and explained everything they were doing. The work was done in the same amount of time I’ve had to wait for just an oil change at other places. Made a customer for life!

They try to «trick» people into getting synthetic oil, read your car manual before going and confirm what your car really requires.

Being fresh out of college, the first «check engine light» lets the blood drain from your veins, takes the wind out of your sails and =insert third allegory here=. I had little left on my budget for what I hoping for was something slightly more than an oil change. Little did I know that I was far from it.
The mechanics did a diagnosis for free and informed me that I needed my belt changed as it was about to tear (as well as a laundry list of things that are about to give). I could not have lasted a few hundred miles more with that belt. They worked exactly to my budget, helping a guy out and informed me what was next needed of my vehicle. Service was quick, respectful, knowledgeable and was communicated in a clear and concise way. I appreciate the help, and I will be back soon for the rest of my repairs.

If you are a girl do NOT go here! Not knowing what oil my car called for I was told that I HAD to put synthetic oil in my car or my warranty would be voided. Being scared and didn’t know any different I said okay. Not only is that not true but 80 dollars later and me chewing everyone out they were rude and inconsiderate! Not happy and would NOT recommend!!!

They don’t do brake tags anymore… But they were nice about it and told me where I could have it done nearby.

I had my oil changed today. It was a great experience. It was quick, the staff was pleasant and there was no hard sell! I will most certainly return for my next oil change. The coffee was good, too!

If Saturday was indicative of the service and capability if this company and location, they have a customer for life. Thanks, Ed!!!

My husband and I had a very bad experience with this location. Took my car there to get an oil change prior to going out of town. All seemed well until we got home and discovered that oil was leaking everywhere. Called them back to see if we could bring the car back but they were closed. I ended up have to rent a car at the last minute because we didn’t feel comfortable taking it on the road with such a bad leak. When we returned from our vacation my husband called them to address the situation. The manager at the time, Morgan, told us to bring the car in and they would take a look. He discovered they had broken the plug off which was causing the leak. He fixed it and said the next oil change would be on them for the inconvenience. Well today my husband took the car back to them to redeem our free oil change and it was denied. Morgan is no longer employed there and the new manager, Billy said he couldn’t honor it because too much time had past. He could see in their system that we had a problem in our last visit but still wasn’t willing to honor the free oil change but offered a $ 5 discount. What a slap in the face. $ 5 really??? This is poor customer service at its best. I will never use Speedy Oil Change again and will try my best to tell everyone that I know to not use them as well.

This place has gone downhill after new ownership. This shop advertises tune-​ups, but this text was obviously taken from the parent company Midas. They seem to struggle with diagnostics, which may cost you $ 100’s more to replace parts that were not defective to begin with and it becomes clear with their ability to get the job done in a reasonable amount of time. If that wasn’t bad enough, they over charge or charge for work not performed. Any attempt to reconcile incomplete work or in my case, new issues that were introduced as a result of work performed and you will be ignored or shown the door per owner’s request. Beware! Go at your own risk.
true rating: 0 stars

This is the best service I’ve ever had for getting a car tune-​up. I go out of my way just to go here! It took them less then 10 minutes to knock out my oil change! awesome! Great job!!!

For me, going to get an oil change is like going to the doctor: they seem find other things wrong with you that you didn’t know about. I arrived 1^st thing on a Monday morning. They gave me an honest answer. This doesn’t need to be done right now, but in the future; come look at this; etc. I didn’t feel like I was getting screwed like you do at some places…
The owner was in the office, and I struck up a conversation. He was very friendly and knowledgable. His staff was no different. The prices are standard as with any Speedee, but this is by far the friendliest one I’ve been to!