General Truck Center

I’m not sure how General Truck Center can call them selves a «truck dealership». The parts department may as well just not exist as they seem to be unable to look up parts with out matching the old one even if I present them the vin, then again it’s highly unlikely they would have it anyway with the amount of parts they stock but if your willing to wait a week for the parts they can look up this is the place for you. The service department is a joke, if your just looking to have a problem solved go elsewhere. I had a particular problem that required a $ 80 part that I installed my self in under 10 minutes and was able to solve the same problem that General Truck quoted me about $ 4,800 to do «properly». I’m thinking every thing they do is a shot in the dark as accuracy and doing things in a timely manner doesn’t seem to be their style. I’ll now be driving 75 miles to another dealer of I need so much as a light bulb I can’t find in a common parts store.

Best experiences i’ve had. Quick, conscious and genuine. Gave an estimate, and came in below, when they realize parts were reusable. Can’t ask for better treatment then that.

They had one truck there for a month trying to repair it. At the end of the month, they reset the computer. that’s all. Why did it take a month? or there was the time that they used up my full tank of gas, and then tried to charge $ 150 for gas, because they ran through the full tank, and had to fill it up twice more. really? Liberty Mitsubishi in Manchester, NH and Liberty Isuzu in Wakefield, Ma is where I’m going from now on.