Us «Do you have whole chicken?» Owner(chatting it up with a friend and appearing annoyed at the interruption) «Yes» Us «How much is it?» Owner«The prices are up there.» Pointing to the sign. This review is particularly germane to Seth Godin’s blog from today : «The best measurement of customer support is whether, after the interaction, the customer would recommend you to a friend. Time on the line, refunds given or the facts of the case are irrelevant. The feelings are all that matter, and changing feelings takes humanity and connection, not cash.» In summary, it appears the folks at Mediterranean Grocery need a lesson in basic customer service.