Amato One Hour Cleaners

Definitely a great place to go if you don’t care about getting things back on the date promised. Even better if you prefer this news delivered without any hint of an apology. Ridiculous. Particularly given the prices. But if you have time to spare and money burning a hole in your pocket, by all means!

They «donate» (year right) unclaimed garments after a time. That’s reasonable. What’s not reasonable is that they do nothing to notify their clients. Why take everyone’s phone number and email address if you’re not going to let them know you’re donating their wedding dress and suit to a charity.
And it would be helpful if your employees tried to give a little bit of sympathy when breaking this news, instead of saying it like they don’t care the least bit about what happened.

I love this place. I have been a client for over 10 years and never had an issue. The owner is super humble and takes care of things. Love Diana the Manager too.
Keep it up Amato!!!

Will not return here. Used to love this place (have lived in South Beach for 5 years). A button was broken on my suit coat literally the first time it was washed after I had it rebuttoned. This was slightly annoying but okay since I had purchased spare buttons. The next time I went to pick items up happened to be at 4:03 on a Saturday. Yes it was 3 minutes after «closing time» but there were a few other customers in there and the door wasn’t locked. Was literally scolded by the woman who was working there… something about she has a life too.
No problem. Enjoy your life.

This place is a joke. I dropped off two pairs of slacks on Monday and was told that they would be ready by Wednesday at 4:00 p.m. So much for «one hour» cleaning service. I went back Thursday night and was told my slacks were in Coral Springs at their other location. When I asked when the slacks would be ready, I was told «call back tomorrow we don’t know.» When I asked, can I call the location in Coral Springs, I was told «only the manager knows their phone number and she is not here right now.»
When I asked why they didn’t bother informing their customers that their dry cleaning wouldn’t be ready on time, I was told «we have hundreds of customers.» Well… you have one less customer now. Good luck with business. If Alton Road construction doesn’t get you, your lack of business skills and basic customer service probably will.

Burnt two new shirts, broken so many buttons that I lost count, Everything looked wrinkled Just a really bad experience. Stay away

If ONLY I had read all these reviews before using this location’s «services.» They are the epitome of non-​customer service. Every one from the manager down to all the employees is rude, impolite and treats customers as if they are doing YOU a favor and not, in fact, paying their salaries.
They recently lost two of my favorite shirts and denied that they could possibly have made an error, in spite of the fact that the very trousers I brought WITH said lost items WERE DELIVERED to me. In that same week, I learned from four other friends that they too had either received damaged items or had had items lost as well.
The ONLY shining light at Amato is the seamstress and alterations person Maria. By all means, GO AND GET HER DIRECT INFORMATION. Do not by any means, give Amato any of your money. It’s a waste and they don’t appreciate customers nor do they own their errors or make the slightest apology for them.

They lost my clothes on two separate occasions. The cleaning is not great and the pressing is certainly not detailed. But it’s the loosing my clothes twice that is the biggest problem.
I’ve been using this dry cleaner for many years and have always boasted about their amazing service. But they’ve been quickly loosing their luster ever since the original owner sold. I’m still waiting to hear about how they plan to find my most recently lost item. I don’t have high hopes since they did nothing about my previous item.
I’ll keep ya updated.

Worst dry cleaning experience I have ever had. The delivery service is not reliable and in addition they double charged my credit card. When I called to discuss the credit card mistake with them, the «owner» was extremely rude to me; even resorting to insults. Do not use this dry cleaner if you value your personal credit card information.

OMG! I love the tailor at Amato. She is a sweet lady and has done a few items for me and have had no issues with the service. I highly recommend her. I had used the dry cleaning service too for my business suits… pretty good.

Very disappointed. Amato’s was unable to get anything white — clean. They did such a good job earlier this year that I thought I could drop all my whites off and get them back spic and span as usual. I thought wrong!!! And it ruined my trip.
Whoever was working there/​cleaning earlier this year must have quit. In addition to not cleaning one of my blazers than LOOSING IT, they then found it and started cleaning it even though I told them I didn’t have time to wait.
I ended up dying one of my white dresses — yellow — just because I didn’t have the time to wait another 24+ hours at another dry cleaner in another state (and that’s if I could have found one) — buying some dye, coloring it and drying it in front of a fan was faster — as ridiculous as that sounds.
I used to think these guys were the best on the planet — but I have hit reality of just how awful a bad dry cleaner can be!!!

I tried this place for the tailor, then decided to try their dry cleaning. Very friendly and fast service, and it’s clear they do a high volume/​big business, but they ruined a brand new skirt that had only been worn twice.
They machine pressed it and stretched the seams, pressed it off-​center, and it came back with a stain. They apologized and offered to re-​do it free of charge, but they only stretched the seams more, and the stain, while fainter, is still there.
There is no way to fix it now. It’s a shame, because it was a beautiful skirt, and the location and speed of Amato was convenient. If you care about your clothes, you should probably try somewhere else. I will. Speed does not = quality.

My boyfriend and I just got back from Thailand and had some dress shirts made there. They were beautiful and there was a lot of time and energy that went into making them. My boyfriend took his shirts in to get dry-​cleaned, and when he got home he noticed that his favorite one had a hole burnt through it! Even better, they cut fabric from the shirt to patch the hole they BURNT!
Then, they told us that that it was that way when he brought it in! REALLY? It was the first time it had ever been worn or washed.
word to the wise… DO NOT GO HERE, unless you want your clothes ruined and then they think we are stupid enough to not see a patched hole in our clothes…

Yes, I cross the bay to go to this establishment. Yes, it is expensive. But I go to Amato for the following reasons:
* They have gotten out every outlandish stain you can think of, in my clothes without ruining them (since my 2003 days of serious galavanting).
* They are always on time with clothing. The turn around time is two days usually.
* Parking is not that big of a bitch as it’s Alton and 8^th.
* They have a tailor.
* They deliver, even if you live on the other side of 195 (aka the cool part of town).
* They do shoe repair although I cannot remember their workmanship as I took shoes there eons ago.
Any drycleaner is going to be expensive. At least you know here they are reliable and will do a good job.

I dropped off four silk shirts to be dry cleaned. When I got them back, one of the shirts had been starched, and another one was completely ruined. It was obvious that it had been washed instead of dry cleaned. I’ll be going somewhere else from now on.

Good service and clothes delivered on time. I like the east street access into the store. I had not problem finding parking. I pulled right up in the front dropped my clothes off and was in and out in about 5 min. The seamstress is incredible. She is the little old lady that can work wonders with a needle and thread. I had a suit that needed some work done. It consisted of having the whole lining ripped out and put back in. When she finished it looked brand new.

Sadly I have moved on from Amato… my clothes stopped being so fresh, turn around time kept getting longer and longer… they reinforced some of my buttons for free, but they weren’t reinforced in the same place… so now all my work slack have buttons that are a little bit off… not happy about that. Especially annoying on my pants that have double buttons… DON’T get any tailoring done here.

Ooooooh Amato. You fell from grace.
The reason I like Amato is cause it’s cheap — $ 1.50 for shirts when you dryclean anything. And usually they’ll just let you do it without any drycleaning.
So, my golden rule is – «Problems happen. The issue is how you deal with them.»
So, for example, one day I got my drycleaning back from Amato and all my white shirts had weird stains on them, like dirt and stuff. I don’t know what it was, but it wasn’t there when I brought them in. I took the shirts back and they were all «yeah, we couldn’t get that out.» And I was all «yeah, my clothes didn’t have that on them when I brought them.»
If that had been the end of it, then this update would see more stars, but I had to have a back and forth with them about it.
So now I go to XOXO Cleaners, just up the street. They’re a dollar more per shirt, but their worth it. I actually didn’t even realize how dirty Amato was leaving my shirts, like the collars and underarms and such, until I saw how clean XOXO left them.
So there you go. If you want to pay a dollar less, use Amato. But if actually want your shirts clean, go somewhere else. XOXO perhaps.

AWFUL!!! This store had ruined my new $ 300 dress (an obvious rent caused by a needle) during alterations. When I pointed this out, the owner denied the possibility that this could happen in his store and stated that I bought the dress in that condition. Later, he changed his story and stated that I myself ruined my own dress so that I could argue for a discount (???). After this incidence occured, I was going to write a review on yahoo, when I noticed an exact same review written there a year earlier. Obviously this is not an isolated incident at this store. I would NOT RECOMMEND going there. Very unpleasant experience, I felt thoroughly insulted. The owner there is rude, crass, and highly manipulative.

I“m 5’1″ which means I don’t own a single pair of pants that have the original hem still in them. Most of said pants got their «height adjustment» (if you will) at Amato. This dry cleaner has a handy-​dandy seamstress to give your pants the perfect lift. She’s an older lady who is a wiz with a sewing machine. While I don’t habla in espanol, there is always someone around to get my message across to the seamstress and vice versa. The thing I most love about Amato’s handiwork is the reattachment of the bottom part of your jeans (all you shorties know what I’m talking about). They sew that stuff right back on so it doesn’t look like mom got a hold of your new britches and went all home ec on them. The price is decent, the turnover rate is quick and I no longer have to parade around in pants long enough to conceal my toes.