Medigo

Worst customer service ever! And worst doctors ever! I went there for a simple UTI, the doctor told me I had STD. I told him I’ve been married for 3 years and I know 100% that was not an STD. He pushed to shoot me an antibiotic via IV (never heard before for a UTI), when I asked the price I understood why: $ 225!
I told him I had history of this issue in the past and I pointed to him the right antibiotic to prescribe me. He told me I needed to do the scrubbing to find out what I had. I asked him why the scrubbing and not a simple urine culture, he said cause the scrubbing was the only was to find out about an STD (again???)!
So I told him all I wanted was to do a urine culture and for him to prescribe be an antibiotic, that was it.
He left, the assistant came back with a prescription, shook my hand and told me goodbye. «And the urine culture???» I asked. She said «oh you wanna do it?» I told her «how in the hell you wanna find out if the antibiotic you prescribed me is good or not???» Smh!
I paid all in $ 270, went to buy the antibiotics he prescribed me (2 different ones, never happened before), I paid $ 60 for 3 pills total!
Went home, read about what were the antibiotics he prescribed me for, and guess what they treat??? STD!!!
Results: I finished the antibiotics they prescribed me and I’m still sick!!!
I’m going to go back now and yell at those animals!!!
DO NOT GO THERE!!!

Dishonest! a coworker cut his finger, our boss had to leave first so they asked him to pay in advance for treatment and stitches $ 545 while we were still waiting. He did not require stitches since the wound was not as big as they thought, but did not refund the money either. we called several times asking for refund, but they kept asking us to call later saying manager was not there. They had never refunded the money.

Their customer service is terrible. Phone calls, visits, no matter what your reasoning to go there, there is no sense of urgency. Unfortunately I came here by the suggestion of the company I work for, but I will never come here again. The language barrier makes it almost impossible to hold a clear and understood conversation.

They have No doctors!
After coming off a cruise ship, took a taxi to south beach hotel then walked over a mile to this urgent care because my daughter had a terrible sore throat and we thought it might be strep. Waited for over a half hour until it opened at 11am. Found out there is no doctor there until 4pm because they are doing physicals for cruise employees.
An urgent care with no doctors! Seriously? Ridiculous.

Horrible! Do NOT go. They advertise certain services and then tell you they really aren’t equipped for them. Case in point, X-​rays. The lady was rude and of no help whatsoever. Add to the fact that the place looks like a crack house and it’s a recipe for problems. Zero stars!

Awful organization that defrauded both me and my insurance company. We tried contacting them for over 6 months to resolve it. The few times we got someone to answer the phone they said their billing department wasn’t working or to call back in a bit to speak with the correct person. We called back when asked, no one answered. Then I went by the clinic again and they have no one there that handles billing, the manager wasn’t there and their billing department was off that today. This is a fraudulent business, how are they still allowed to operate.

I completely concur with all the other reviews of the «sketchy» place. Do not go! Find another clinic, even if they do not except your insurance and you have to pay the other clinics advertised prices.
This Medigo will find every reason to not except your insurance so they can charge you their full price list then make you fight to get reimbursed.
Again stay away. Staff is unhelpful and NOT insurance friendly. Better to go to an Emergency Room or not go at all.

Don’t waste your time. After filling out the paperwork, the receptionist disappeared. After 25 minutes of waiting (in an empty waiting room), I stood at the window until someone came by. After another 5 minutes, I was informed my insurance was out of network. I’m pretty sure it doesn’t take 30 minutes to figure that out. Not wanting to pay the full $ 150 fee I left. I should’ve listened to the reviews and not come in.

Short of being treated in the jungle by a witch doctor, I cant imagine a worse place to go to when your sick. I live nearby and was very sick with the flu, not only was a miss diagnosed, but they charged me 250 dollars and did not accept any types of insurance for emergency medical visits. Rude staff, 3^rd rate physician, and no-​one in the office really understood nor spoke english — very frustrating expensive and worst of all misdiagnosed. Better to go 1 mile up the street to mount sinai and atleast get a acceptable standard of emergency care

Beware of visiting this place! I’m writing this after my second horrific visit. I figured the first time (with my mother in law) that they had someone who just didn’t care about their job but after this second visit I feel the need to warn other people. I’m using peoples country of origin to identify them because I don’t have names and I’m pretty sure there aren’t two people form the same country in the same position working this afternoon. We were there at 7:45PM on October 9^th 2013. Our experience: We came in for stitches since my wife had cut her hand with some scissors. The nurse (El Salvador) ushered us into a room quickly which was refreshing. Once in the room a funny (he kept cracking jokes the whole time) Physician Assistant from (Dominican Republic) told us we just needed a butterfly stitch. The nurse disagreed and so did we. He then said he would do one stitch without anesthesia. When we asked for anesthesia, he said he had no cream anesthesia, so the nurse went and got some liquid anesthesia for him to inject. At this point they were already disagreeing on things. She also mentioned that he should do two stitches for the insurance to cover the procedure. He didn’t know they don’t cover just one! The nurse brought the materials and was missing a special tweezer to hold the needle. The nurse and the doctor began to discuss why this utensil is needed to perform the procedure. She said they didn’t have it, then he went and got it himself. She mentioned that another «real doctor» never needed it. He said that other doctor was «just» and osteopath that he only treats bones and such things. She then said that getting tetanus shot immediately was in order since my wife hadn’t gotten one in over ten years. The doctor said that she could get it after the stitches and then the discussion brewed up again. After he was done with the stitches she walked out of the room with the scissors so he couldn’t cut the string. The doctor, with the gloves on, opened the door and went to get the nurse as she was walking back in. Then he said that maybe the nurse could put the bandage on in a facetious manner but he ended up putting it on HORRIBLY. I attached a picture so you can see how little in the mood he was to perform any work. They close at 8PM therefore I believe he just wanted to go home. Imagine if it was a cut in someones face! I will NEVER go back there. BTW they charged us $ 210 with our insurance what a joke! I’d rather have them tell me that they are closed than to give us this terrible experience.

When I first walked in, they immediately had me pay $ 150 before anything happened. I understand that maybe some people get the help then can’t pay, but this was a situation where I paid and then couldn’t get help.
I had a problem with my finger. I didn’t know what was wrong with it, but it looked very infected. The woman, who they told me was a physician, looked at it for about 5 minutes, didn’t say much and then told me I needed to go to the emergency room. What? The whole reason that I’m at one of these places is to AVOID the emergency room. I said fine and went to get my money back since they couldn’t help me.
They REFUSED to give me my money back. They claimed that I had paid for the expertise of the doctor and that I wouldn’t have known to go to the emergency room without her and that was what the $ 150 consult was for. Was this a joke? They said you are paying for the doctors professional opinion. I was livid and caused a bit of a scene.
When I had finally had enough,
I drove over to the emergency room and after waiting an hour, the ER doctor diagnosed the infection (correctly
I might add), within minutes and wrote me a prescription for the antibiotic. There was absolutely nothing hands on or surgery AT ALL. All I needed was a doctor to write me the correct prescription.
If the physician at MediGo had been competent, she could have done this. I did not need to go to the emergency room AT ALL. Medigo = they are absolute THIEVES.

AVOID AT ALL COSTS. Less than one star review. I came in for two issues — pink eye and an infected cut. I was given a cursory exam and three prescriptions. My conditions got worse the following two days, so I went to my regular doctor, who informed me that all of the medications were wrong, the eye drops would WORSEN my condition, not fix it, and that I needed to go to the ER. At the ER, an eye specialist confirmed that the medications were the opposite of what I should have been given, that the infection was something totally different, and what the doctor gave me for the infection also made it worse.
Useless. Don’t bother. The Brickell Urgent Care is much better.

CHEATING Behaiver.
If you are the new coming in SOBE, Don’t go this place. Horrible and not safe. my partner went it and turn head back and we go to Hospital ER room. because the money we spent in hospital is more trust the quality.
DON’T GO

The fee (even with insurance) to see the dr is $ 150. I paid the fee because I was very sick, with an extremely high fever. It was a Saturday and my options were limited. The doctor then told me the best recommendation would be for a penicillin shot, but the cost would be an additional $ 250! I cannot in good conscious reccomend anyone to go here… try minute clinic instead

When I asked them if they take my insurance, they LIED and said «yes, but you have to pay cash and then you will get a reimbursement». And later in insurance company I was told that this center is not a participating provider and there is no way to get a refund. Also my insurance company requested some information about my visit from them, they just ignored.
Service also was not good. I had a sun burn over all legs. And the «doctor» even didn’t ask me to take off the pants to take a look, just looked at the space between shoe and trouser leg.

Urgent Care Clinics aren’t fun places. Nobody goes to them for a good time. However, people still have a reasonable expectation to be treated kindly and fairly when seeking and paying for services. Unfortunately, this doesn’t happen at Medigo.
Let me start with the good. Medigo is very conveniently located in the heart of South Beach, at 14^th and Alton. Its listed hours are fairly long. As a clinic, most insurance providers bill Medigo as a specialist, rather than an emergency room, which saves you money. That concludes the positive points about Medigo.
I visited Medigo for the first time about two years ago. The facility was dirty and the staff had personal conversations in Spanish while providing services to me in the exam room. The doctor was rough and saw me for five minutes, never once looking me in the eye.
My second visit was last week and is what prompted me to write this review. This time I had a broken bone in my foot. It was 7:40 and Medigo closes at 8pm. So I walk in and give my insurance card and ID to the attending nurse immediately and sit down to do my paperwork. Another customer is called and I turn in my paperwork. 8pm comes and they lock the door. 8:05 comes and the nurse informs me that they do not accept my insurance (Humana).
Now, this is strange for a couple of reasons.
1. because I had the same insurance when I went there two years ago and
2. because it took them 25 minutes to figure out that they «did not accept Humana»
My suspicions were confirmed when I called my insurance provider the next morning and requested a list of urgent care centers in my area. Guess what the first place they gave me was? Medigo!
Save yourself some heartache and travel up to Fast Care on 41^st Street (search Unilocal for my review). In the end Medigo did me a favor because I had a very positive experience with their competitor. I hope this review saves someone some trouble or tears!
Bottom Line: I wouldn’t recommend it to my worst enemy. MediDON’T.