Miami Beach Resort

We stayed here recently for a few nights while visiting Miami, although this hotel/​resort has seen better days it is still a good place to stay if you want to be right on the beach. I think this place is suffering from an identity crisis and is stuck somewhere in between the «full resort mode» of its past glory days (as the Doral) and the no-​frills vacation experiences that are now the norm. For example the staff was quite good and attentive during our entire stay, but there was confusion over such things as whether we wanted someone to take our bags up to our room (many guests took their own luggage up). Also the snack bar in the basement was much busier than the breakfast buffet in the formal dining room (we opted for the snack bar for breakfast).
The main reason I like this place is because it incorporates the beach (and ocean) so well into its outdoor spaces. The pool deck is on the ground floor and is immediately outside the back of the hotel and is open to the beach and the ocean which is no more than a hundred feet away. There is a great little open-​sided bar/​grill right at the edge of the dunes behind the beach, you can dine and have drinks right at the ocean’s edge! Many of the other hotels I saw along this stretch of Miami Beach are set farther back from the beach or have pool decks elevated a couple of stories up, and I didn’t see any other outdoor restaurants along the beach.
While I agree with other reviews that the place is suffering from some neglect, from what I saw it needs nothing more than cosmetic attention (paint, tvs) and renovations of some of the business rooms. When we were there the wifi worked fine throughout the hotel and everything was very clean. The rooms have great views because of the floor-​to-​ceiling windows. I hope to come back again when the weather is better!

Don’t waste your money. This place is in need of a major upgrade. No heat in the hotel at all. I know you’re thinking it’s Miami who needs heat. Well it’s below 50 degrees in Miami and heat would be great. The wifi only works in the lobby area. The rooms smell stale and are out of date. They still have 20 inch tube tvs in the rooms. The bed feels like you’re going to fall through it. Trust me save your money and go someplace else.
I attempted to check in at 4pm no rooms available came back at 5 their posted check in time still no room available. After pressing them they «upgraded» me to a junior suite. Major disappointment. Room smells stale and is out of date.

We went back to this place, and we weren’t as impressed this time. It’s still a decent place. The valets are awesome. I mean, these guys are courteous and prompt and hard working. I really appreciated these guys.
But what sank our visit was the noise from other guests. I’d hate to be a manager of a hotel with problem guests. You don’t want to disturb other guests, but then what can you do about someone if they insist on being obnoxious? Most hotels just ask them to try to be quiet and then forget about it. We had the misfortune of being next to some rude people. For me, that’s part of life. I mean, it’s American for crying out loud. So I put up with it. But while we were checking out we heard some other guests complaining about the noise. The staff didn’t seem to care. That hurts.
But the rooms are nice. The views are nice. The pool is heated, and it’s ok. The beach is of course nice, and the hotel provides (at a cost) lounge chairs and umbrellas. There are some restaurants in the hotel, but we didn’t eat there. The valet service was so good, and Panera was not very far.

Extremely dated room. Old tube tv, bath didn’t drain and the shower would fluctuate from scalding hot to ice cold. Lamp plug was broken open and a serious hazard. Everything was extremely expensive. Only valet parking at 32 dollars a day. Breakfast was also outrageously priced and mediocre. Only plus was right on the beach

Cannot find a positive word about this establishment.
It could be consider top property before Cuba embargo. The valet does not offer bag services. After moving the bags from driveway climbing stairs, front desk offers bag services. No thank you because I have done most heavy works and does not want to tip someone to roll my bag on flat ground. The room uses tube TV and also bathroom wall is cracked and painted in pink.
This place does take me back time to 60 or 70. There is no easy access wall outlet to charge portable gears.

Huge disappointment at this price. Decent bed and pillows and a nice view right on the beach. It ends there. Décor is a mix of 5 completely different furniture pieces that are old, worn and look scavenged from other hotel’s remodel projects. Bathtub didn’t drain, bath sink had only a trickle of water. Bath plumbing fixtures old and loose. TV is an old tube-​type model with fuzzy pictures. Window frame paint is peeling and stained and the windows are screwed shut. Lots of dust around the edges of the carpet, etc. If you took me there blindfolded I would think I was in a third world country, not on Miami Beach.

So I used the Miami beach resort and Spa for my wedding venue. They have the most amazing room to get married in. I honestly had a successful wedding due to the vendors and the wedding planners, and the bartenders the day of the wedding. However we had a lot of issues with the location in regards to prices, and also flexibility. The first person who assisted us with the booking the location was fantastic but the month of the wedding she left and we had to start all over with a new person (talk about an anxiety attack). If was not for the amazing wedding planner that I had I don’t know if I would have survived, at the end there was several hidden fees and etc although they had great prices for our 260 people guest list, there was some issues with the cost of things and also the bathrooms where old and also the Tv was as well. However when it all comes to the end I was able to host everything including the rehearsal dinner in one of their banquet rooms. So in summary I give them 3 stars because the venue for the wedding was beautiful and the service the day of my wedding was top notch this is including my outside vendors and their bartenders. However I was told after my wedding that several people did not get the correct meal the day of my wedding and that some people did not eat at all, (this is due to not receiving the correct meal choice). The room service was spot on and we had a nice room ocean view for my wedding night. If you need a location for a wedding ceremony and great view of star island for reception then use them, but, beware of the hidden fees and rules.

The rooms are very out dated. They spent a bunch on the lobby but not the rooms. They actually have tube TVs !!
My experience is this… i checked in… it took 30 minutes. They were very friendly. I went to my room and the door would not open. I went back down and was rold security would be there in two minutes. After 10 minutes he showed up and let us in. I paid for a jr suite… i didnt have a mini bar. I went back down and was told it was pulled because it was broke. What the f am i paying for??? Its a suite! No compensation was offered. We eneded up going to the bar. two of us had three drinks…79.00! Dont stay here. they have several other charges they tack on. Parking charge is higher than my rental car fee! 39.00 a day. Plus resort fee 19.00 a day then 19.00 per person breakfast fee. I highly suggest to move on. Stay somewhere else. On the plus side… the room was huge!

Our room was so gross, the was a red stain on the curtain which looked like blood, the bathroom was so old it must have been from the 50s, and the TVs were the huge boxes that are not digital so they don’t work, I have not seen one of these TVs in 10 years. Nice lobby and pool but rooms need renovation really badly!

Just stayed there for a few days and I loved my experience everything was awesome definitely will go back on my next vacation great jobs guys

Its in a decent location if you have a car with you, nothing is walking distance. The valet workers are very sweet and danny the afternoon bartender was awesome! The restaurant was okay. The staff here is so rude it took us 30 mins to check in. The housekeeping lady walked in on me naked since she decided not to knock. (I had the do not disturb sign on) our room key never worked we had to go back down to get a new one. You wait a good 10 mins to catch the elevator, they have no wifi and no cable. This should not be a resort! I kept calling the front desk to complain about the wifi no one ever got back to me! Fyi some of us need wifi to work while on vacation! It was horrible dont waste your money here. Stay at eden roc

I will never stay here again. We had many many problems with our room such as maid service waking us up at 6am, keys never worked, room smelled, etc etc. Bottom line is that the rooms are nasty unless you get an upgraded corner room. The manager Maria is very very nice and is why I even gave two stars. She addressed our concerns and tried to take care of us. However, there were so many problems and nasty people (like Mitch by the pool who not only had a huge puss on his face but was rude and miserable) that I wouldn’t stay here ever again and ruined the experience. They all have attitudes and are extremely nasty. If you do stay here don’t get a massage and don’t bother eating at the over priced restaurants. Pool is eh. Keep expectations very low.

Our last trip to Miami Beach we stayed at the Eden Roc, so I had high expectations for this trip. Unfortunately this «resort» did not live up to its name. I am not sure what the regulations are for an establishment calling itself a resort, but it certainly did not meet my expectations. There is only one pool so you don’t have multiple to choose from. For the beach, they charge you $ 36 to rent an umbrella and two lounge chairs. There really isn’t any kind of restaurant on site, unless you count the poolside bar. Although the rooms were clean, they were definitely outfitted with old, outdated furniture. Also there were only sheets and a very thin blanket on the beds, no other bedding. One positive is that we did have a great view from our upper floor room (17^th floor). Don’t think we will stay here again.

If I could give 0 stars I would. Simply because this hotel is too outdated. The maid did not clean my room well at all. I had billing issues from check in to check out. Nothing special about this hotel at all. No bedding 2 flat sheets so tucked in the bed you can’t move. Beds beyond uncomfortable. Don’t waste your money.

I stayed here May 15−18^th room 424 problem one check in took over 30 minutes as other guests checked in within 5 min.
Saturday morning as I was leaving the room I asked the maid not to clean simply leave towels. I returned to my room to find she had cleaned & taken $ 5.00 off my night stand. They sent a security guard to investigate needless to say they couldn’t identify who was in my room. Yes it’s only $ 5 however it’s mine & I specifically asked for towels & my room not to be cleaned.
Signed hide belongs!

I decided on the Miami Beach Resort because it was decently priced and didn’t look trashy. When pulling up to the resort I was somewhat surprised to see how nice it was. It definitely has a newer, updated look to it and comes off as more fancy than it really is. Checking in was super easy and the girl helping us was very nice/​informative. For $ 10 a night, we upgraded to a bay view room and were able to check in immediately (which was about 4 hours prior to the check in time). I appreciated that since we really wanted to just get settled in and enjoy the rest of our day in the sun.
The rooms are pretty average, nothing special at all. They have old schools TVs, outdated décor but honestly who cares. I didn’t come here to spend much time in the room anyway. The bathroom/​powder room area was spacious enough for my friend and I. The beds are not comfortable. You can feel the springs jabbing into your back. I was still able to get decent sleep but if you’re a really light sleeper, this could be a problem. One huge complaint my friend and I both had was the wifi, it just did not work at all. We called the front desk to report the problem and all they said was «we’ll look into it». They never did and the wifi did not work for the remainder of out trip. That was a huge annoyance to both of us.
Another thing to keep in mind if you are thinking about staying here is the location. We kinda planned this trip in a rush and didn’t take much consideration of the location of the hotel and I wish we had. The location is crappy. It is so far down on Collins Ave, you are not near anything. Ubers and Cabs will be your best friends while you’re staying here because there really is nothing in walking distance at all. This is the reason I would never stay here again if I came to Miami. It would have been so much more convenient to be closer to the action, always having to request an Über was annoying and became pricey after 4 days. Another thing is, its very family oriented. This is by no means a party zone or a place where young groups of people come to. I would say 80% of the people staying there are on a family vacation.
The outside premises were pretty nice. There’s a large pool and a kids pool and within a few steps you can walk onto a public beach. Please take note of a few things: the pool is warm, like bath water warm. It is not refreshing at all. Also, the pool and beach both have no lifeguards on duty at any time. There are no signs posted saying «swim at your own risk» either, so just be careful. if you want to lay on the beach with a chair and umbrella, its going to cost you. I think it was around 30 bucks to rent to lounge chairs for the beach, seemed kinda steep to me but hey, its Miami, we were expecting things to be pricey. Theres an outside bar and lunch area, the food was pretty good but service was terrible. Once again gratuity was included so our waiter just didnt give an F about us. Insert sigh here.
Overall, its an OK place to stay. As long as you don’t care much about the location or the fact that its more family oriented, I would recommend it. But if you are looking to be in the middle of the action, this is not the place for you.

First, let me start by saying the staff was good
The reason I am giving only 2 stars is that the cost of the accommodations does not at ALL reflect the value. The room was terribly outdated (ex: old bubble tube television, old carpeting, a power outlet that didn’t work.)
The beds in the double room were very small, and one of the beds was so terribly uncomfortable and you could feel and hear the springs popping and moving around when you would adjust your position, as a result my husband and I (who aren’t tiny people) had to squeeze into the one mattress that was decently comfy.
Another down side, the Parking! On top of overly expensive room, and food/​drink. $ 32 per day to park!!! And because it’s valet only we don’t have immediate access to the car. No running down and grabbing something you forgot. You have to call and wait for your car to be brought around just to grab what you forgot, and then tip the person who brings the car around (not that I have any problem tipping staff, especially when service is great, but when on a tight budget with already expensive costs, each additional incurred cost can really hit you where it hurts).
The best part — David, the poolside bartender! He really made our trip. David gets 5 stars. The beautiful area gets 5 stars. The overly priced, and outdated accomodations get 2 stars.

Good deal in my opinion. My view was of the ocean and Biscayne Bay. Very nice view. Room is fairly sized. The lobby is extremely nice but makes the rooms look not so nice. They need to update the rooms a little. Bed was comfortable and the bathroom was updated. Folks keep giving this place bad reviews because of price and parking… HELLO IT’S MIAMI! To pay under $ 300 with valet parking on the beach in Miami is a sweet deal. If you want a 5 star hotel here you better pay up! This hotel is a hike from South beach so put on your walking shoes or take a cab for $ 13. I will return.

Stayed in this dump from March 6^th to march 8^th for a weekend this hotel is out dated. Business center overcharged my credit card. Tv’s are outdated tube 27 inch television. Me and my spouse left the hotel with sore throats due to the moisture in room 1006. Scuffs all across the bathroom door. Hotel manager Vicki Marciano was rude when asked about my expensive parking bill for my two nights. General manager Eduardo Moyà agreed to refund parking cost with a check mailed to me that I have yet to receive after a month. Do not stay at this dump. All my years visiting Miami this was my worst experience ever.

L’hotel est vintage et mériterait d’être modernisé vu les prix pratiqués. Le wifi est d’une lenteur hallucinante et né couvre pas toute la chambre, juste une partie du lobby et du restaurant. C’est limite admissible vu le prix. Le service en chambre dépend de sur qui vous tombez avec selon le cas l’oubli de recharger les shampoings, gels douche etc…

Booked through
and was a bit nervous but I had a great experience!
The beach was just a few steps away. The pool was very warm and lights up at night so that you can go for a swim any time. Their service was exceptional!
There are a few shops downstairs, a spa, nail/​hair salon, and food options. If you don’t want to pay the $ 22 at their restaurant you can swing by their coffee shop and grab a few things.
The hotel is outdated but it was clean! We had a 2 bed room with a beautiful view of the city and the beach. We also had 3 spacious closets and 3 MIRRORS! Girls need as many closets and mirrors as possible.
Room service handled all of our requests.
If you’re looking for a cheap, nice, and good hotel… This is the place!!!