Scooter Super Shop

Full of scams, AVOID AT ALL COST!!! Our group rented 6 scooters and our problems started just few hours into our 3 day rental. Problems included shutting off while idle/​riding, throttle wire popped out (2times), doesn’t start, some gauges didn’t work at all and identical license plates with different vin #. We found out the hard way from a local Miami PD officer that they were investigating this place. To add to these scams, I pointed out scratches and broken pieces to the girl as she marked it on her sheet and when I returned it she said those weren’t on there.
To sum it all «DON’T WASTE YOUR TIME HERE»

DON’T RENT FROM HERE! This scooter rental place is a HUGE scam! My group rented 6 scooters for 3 days, and in those 3 days, we had to come back 3 – 4 times because of mechanical issues with 3 of the scooters. When we returned the scooters, Victoria, the lady who took care of our rental and returns, proceeded to doc a bunch of normal wear and tear scratches that already existed when we rented it out. Scooters were $ 145 each for 3 day rental and they ended up charging us $ 230 on one of the scooters and $ 85 each on 2 other scooters for damage that did not occur during the duration of our rental. Also, to make them less marketable, a parking violation officer started writing us tickets then noticed that two pairs of our scoooters had the same license plate along with unmatching VIN numbers. He mentioned that this company is already in trouble and is under investigation with Miami police. So you know there’s something shady about this business. I strictly advise you not to shop for scooters at this place!

AVOID SUPER SCOOTER SHOP AT ALL COST!!! UNSAFE SCOOTERS
In my life I’ve suffered through few negotiations as horrible as this one. I paid for a weeklong rental, and that’s where my troubles began. They rented me perhaps the worst rental scooter (a Chinese Fly model) I’ve ever gotten, in any country. First off, they looked at me like I was crazy when I asked for a scooter lock or helmets with my rental. The only ones they had were extra small, so completely useless for me. I finally got them to give me a bicycle helmet so I at least had some protection. When I rode off after signing the paperwork, the scooter immediately started having problems even though the odometer only read 49 miles! Within minutes both mirrors vibrated loose and became worthless. I could at least deal with loose mirrors, but soon after the right brake attachment clip came loose while riding, and I had no use of my front brakes until I brought it back to get repaired. I soon found myself back there again, (now two times within the first day of my rental) because the scooter would not idle. Everyone at their shop: Veronica, Santiago, and their owner Pablo were not helpful at all! They would not exchange the scooter out for another one, and would not give me any of my money back. My only «solution» was to continue to ride this unsafe scooter, yor none at all. They had many opportunities to do the right thing, and make good on their business with me. They repeatedly refused to do so, and even charged me another $ 20 for being late by an hour on my return of the scooter; even after all the problems that I had during my week of struggles with this company. I ended up just throwing some money on their desk and walking out. Disgusting experience!
Buyer beware

DO NOT RENT HERE!!!
Was in Miami from California for a bachelor party, rented a scooter here and they rented me out a scooter with EXPIRED TAGS and I ended up getting a ticket for it.
After repeated efforts of trying to get a hold of Pablo (which is the store manager) he refused to call me back and take care of the situation. I faxed over my ticket, that has THEIR VEHICLE LIC PLATE #, as well as mailed them a copy of the ticket and they never paid or responded.
Now I am in collections in the State of Florida for $ 230 for a ticket that was CLEARLY not my fault. Florida state laws says the driver is responsible for all vehicles they drive. Which makes him not liable under stupid Florida Law.
Morally he and his company are wrong for renting me a scooter with expired tags and not try to make right by their mistake.
DON’T RENT FROM THEM!!!
Very unprofessional, untrustworthy, dishonest, scam artist that should not be trusted, ESPECIALLY if you are out-​of-​state visiting. I’m just glad I rented with cash, with a large deposit, I would hate a company like this to have my personal information like my Credit Card number on file.

So after the debacle at the Vespa dealer, I ended up just a few blocks from my house at this little scooter shop where they have both rentals and sales.
The sales guy was super nice: first of all, he didn’t pressure me into buying, and secondly, and perhaps more importantly, he let me drive one of the rental scooters around and around the parking lot, then encouraged me to go out onto Pennsylvania Avenue and feel what it was like to drive with a little speed.
I had chosen a scooter that he had in the warehouse, but when I did research on the brand (Womoto), I couldn’t find anything, until I realized that Peace Sports had changed their name due to bad reviews. I let him know I was no longer interested in that scooter, so we started discussing a SYM MIO… which he had in PINK in the warehouse.
Once the SYM came in from the warehouse, I took another little test drive, and I fell in love with it, bought it, and have been driving it all over South Beach.
It cost less than a Vespa, is cuter than a Vespa, and the Vespa dealership could take a lesson from these guys: GOOD CUSTOMER SERVICE MATTERS!!! BE NICE!!!