Sherry Frontenac Oceanfront Hotel

The room wasn’t ready upon arrival, even though we were later than expected. My room smells like a combination of mold and cheap air freshener. The door handle broke off in my hand (inconvenient in a fire) and there are exposed wires dangling over the entrance to my room. Oh, and no clean towels at the pool. Other than that, it’s great!

In times like this, I wish there were negative stars — anything above a zero would be a lie. From the moment we arrived, we were not pleased. We got there at 2:00 hoping to be able to check in a little early for our 3:00 check-​in time. When they declined, we were happy to sit by the pool until our room was ready. At 3:15, we went to go check in and we were told that hopefully something would be ready in an hour. At 4:30, we returned and they had nothing ready for us. In fact, they were «not able» to see in their system if/​when they would have anything. So, our one night stay has interrupted our dinner and event plans for the evening because they failed to get our room cleaned within a 6 hour time window. The parking is free but far and you have to walk. The room’s walls were so thin that both neighbors on each side of us called to complain about our volume 4 times and the only noise we were producing was from our mouths, having casual conversations — it was truly pathetic. HERE COMES THE GOOD STUFF!!! When we returned from our event, we were surprised to find TWO other guests in our bedroom. TWO BEAUTIFUL COCKROACHES SIMILAR TO THE SIZE OF MY LEFT HAND! Running around our room and failing to die under my shoe, these cockroaches are clearly not alone in this hotel and it was mortifying. When I asked the front desk rep, Sandra, for help, I was shocked to find her blatantly disrespectful and unsympathetic attitude towards the entire situation. She suggested that we wait in the lobby (it was 4:00 a.m.) until the maids came in later in the morning. Did she really expect me to allow the maids to spray some Lysol and make the cockroaches that were coming out of the walls go away? She was rude. Not only did she raise her voice and say «what is it that you would like me to do? it’s Florida. there are bugs.», she told me that there are no rooms available and no manager to call and the cockroaches are super super common. HAHA. Bite me, Sandra.

Bad attitude in front of customers. You can tell how much they hate their job here.

You can’t expect a lot when you get a room on the beach in Miami Beach for under $ 100 with FREE parking.
Pros: Right on the beach, amazing lobby where you can people watch & see flight crews come and go, quick check in, nice staff, let us have a 3pm checkout at no charge, quick checkout, King bed was comfy and pillows were amazing, plenty of hot water, ocean view from the 9^th floor, all other rooms were quiet (probably all airline employees needing their sleep).
Cons: Dated furnishings, lots of visible wear to room (but clean and serviceable), one lamp didn’t work, faucet in tub didn’t shut off all the way, parking is a few blocks away and difficult to get back to the hotel from there if you are hoping to drive up to the lobby to pick up your guests and bags.
I didn’t have breakfast, use the pool or weight room, or go to the bar so I can’t comment on those.
Tip: Save the $ 25 cab fare to South Beach by catching a bus for $ 2.25.

This hotel was squat.
We arrived in Miami and had to book a room at this place because we had nowhere else and found it on Hotel Tonight for the cheapest in the area. We got there and there was a line of about twenty airline employees making arrangements for their rooms as well. We waited patiently, and after about an hour and fifteen minutes got assigned to a room. Glenda, the front desk attendant, was very pleasant and nice. We got the keys to the room, and upon entering were greeted by a waft of old ratchet cigarette smoke mustered into the carpet and walls. This was a smoking room and it was not gucci. The lighting was whack, it was a little dirty and not upkept, and it was just overall sus. The place also had some weird haunted feeling going down.
On the plus side, I got to take a lot of free candies from the lobby while waiting.
¹⁰⁄₁₀ would not book again.

I love staying at this hotel and don’t get to do so enough. I love the grand lobby and large public rooms. The bar is like walking into the 50s. The rooms are large and dated, but comfortable and I think they all have ocean views, at least mine did. Large pool with lots of seating and it’s right on the beach. There is a lending library over looking the lobby. The breakfast was good. They charge a little for the hot items, or one can enjoy the breads and cereals complimentary. Many airline crews stay here, so it’s fun to hang out in the public areas and meet people from all over the world.

When my company booked me in a Miami Beach hotel I was skeptical to say the least. My last stay in this area at the Catalina Beach hotel was awful. So when I looked at the reviews for the Sherry with its two stars I was not a happy camper.
As it turns out it’s a great hotel!
The lobby is awesome, like taking a trip back in time to the 50 – 60’s.
Checkin is a bit slow and certainly not like any other chain hotel but given the location and quaintness of this place I can overlook that minor inconvenience.
The rooms are actually pretty nice, mine was a corner room on the 10^th floor with ocean views and a small fridge. The carpet is a bit dated but very clean, the bathroom evokes an old art deco feeling which is also pretty cool.
The internet is spotty at best but I was eventually able to watch some Netflix in the evening.
My only issue was that the room next door was pretty noisy — I guess the walls are not very thick.
While I did not try the pool out, it looked grandiose from my room albeit in need of some new plaster. The beach is right on the other side of the pool.
Breakfast which is included is a bit meager, sort of what you would find at a Fairfield or Holiday Inn. There are a few restaurants within walking distance as well as a Walgreen’s.
I would definitely come back — awesome!

Gross! Even with the latest renovation this place is sub par. The rooms still seem lack luster and on the verge of gross. The only positive thing about this hotel is the gym.

this hotel has soooo much potential to be great. the lobby is beautiful, the pool is gigantic, and the location cannot be beat — especially for the ultra low price point. but you do get what you pay for: the rooms are super dingy and dark, there are gigantic bugs, and nothing seems to work. this is more a motel than a hotel: there’s no early check in, no room service, no bellboys, the carpets don’t look like they’ve been cleaned in years, and the front desk… lord. if there is a corner, this place will cut it. but I ball on a budget so this was a great, one-​night stay for us for New Years Eve in Miami and we saved a ton of dough by crashing here. plus, we met some amazing flight attendants who can drink you under the table. this hotel is great if you’re on a budget and need a flop house, but don’t expect too much otherwise.

Worst hotel check in experience ever. Made us wait almost 2 hours after being transferred from a partner hotel where we waited another hour. Do not book, horrible experience

The people who work here are so stupid. I don’t understand how this place runs. Don’t waste your time or money

Shitty dark room, very dirty carpet and tiny little bathroom.
We were shocked seeing a male employee opened our door at 10pm with his admin key card, and trying to do some work. He immediately realized it was a big mistake, and we let him close the door for politeness.
We try to call frontdesk to communicate. They didn’t answer the phone. Very disappointing management.

Not a fan. Everything is old old old. The carpet needs changing badly. The wifi barely works. And the list goes on. I wouldn’t stay here again if it was free.

One night stay during labor day weekend 2015. No complaints at this hotel except the compliment parking was a little confusing but got it figured out. Did not get to try the complimentary breakfast bcz we went out to breakfast and spent $ 60 (still did not understand that)… bummer. the house shampoo/​conditioner smell so good !!!

I recently stayed at this hotel, and found it lovely.
The service was fantastic and the free parking unbelievable for miami beach
Thank you

I stayed in room 917 to discover bed bug bites on my back … I am disgusted by this and am taking action thru my airline!

After a day of travel, all my wife and I wanted to do was check into our room, relax by the pool and enjoy the Miami sunshine.
Our checkin time was slated for 2pm. Upon our arrival, I asked to be checked in and was immediately shut down by front desk person #1. They were rude, hostile and said that our reservation was at 3pm not 2 and there was no possibility of «early» checkin (when in reality 2pm would have been on time). I accepted her explanation with little resistance and parked my car in their lot (which is 2 blocks away).
When I arrived back now 2:30 I tried my luck with front desk person #2 who was equally rude.
When I asked for a potential credit or bonus for not being able to checkin, front desk #2 laughed in my face and said «they don’t do that sort of thing»
Now 3pm sharp I went up to the desk to finally checkin and they said there were no rooms available! I had to wait 20 more minutes… here’s the best part. The room they finally gave me WAS NOT READY WHEN I WENT IN! Dirty sheets, towels on the floor, the whole nine. I marched back down to the lobby and only then did I FINALLY get my room.
Service was terrible all of the front desk staff were rude and hostile (except for one man).
Unfortunately I have nothing good to say here except that the walk-​in shower is decent size and proximity to the beach couldn’t be better.
In terms of the actual amenities, the rooms are basic at best, and ours was not even stocked appropriately as no hand towels were included along with a very distinct scent within the hotel itself (think musty).
Rest assured I will absolutely never be coming back after my recent stay and I hope you all will steer clear as well.

The Sherry is one of the hotels i visit most. I work at an airline so the check in till check out time is 24h. If I get in at 0300 I get out next day 0300. That’s great! Ok to be fair the rooms are a bit outdated but beds are comfortable, there is a bathtub in every room and the Wi-​Fi is pretty fast. I saw a review of a guy who didn’t like the internet speed but I remember downloading 3 movies at a time at a speed of 3.5 Mb/​s. Nowadays they blocked the peer to peer downloading but I can Skype and do whatever I want. Staff is very friendly and helpful. Nice neighborhood so what more do you want?

Motel type rooms, very old and antiquated décor… primarily used as an airline crew hotel but has regular guests as well.
Complimentary continental breakfast with hard boiled eggs available.
Pool area is very cool and happening and a short walk right to the beach. They have a BBQ pit and Publix is nearby for supplies.
It’s right on Collins, so a great location. Great place to stay if your on a budget, but it’s definitely no frills.

The Sherry is working on updating the rooms.
However during construction they leave the furniture in the room — including the beds UNCOVERED… The beds are just absorbing construction dust! Lovely…