Tradewinds Apartment + Hotel

I’ll pass…
The staff is great. That’s why they get at least two stars. The toilet broke, they came and fixed it promptly. They didn’t clean the room one day, but I don’t need it every single day, no big deal.
Across the street from the Miami Fire Dept. You’ll hear sirens every day, since the FD gets called very often.
DON’T come here with a car. There’s NO hotel parking here and they charge you over $ 20 to park in a VERY tight lot til 11am, when you can pay $ 20 and have 24hr parking in the area garages. There are about 10 free spots on the street and they’re almost always taken. All the other street parking is paid.
‘Gangsta’ with a gun, threading a girl outside your door will not encourage you to come back. This could happen anywhere, I guess, but less likely in a better hotel.

good location and nice apartament with all the necessary things to cook, clean and cozy, parking nearby is not easy, it’s better to use their parking with an additional fee, South beach is near but you have to use a taxi or a bus ad a car to get there.
on my youtube channel you can see the room

I have been here for 7 days and I’m not impressed. i am a stickler for cleanness but this place doesn’t even try.
Pros
–kitchen
–location
–wifi
–front desk staff
Cons
–housekeeping
–keycards
–room safe
–parking
–resort fee
–pool area
–room chair smell
Kitchen
the kitchen is great you all the pots and pans you need. There is no cutting board which is extra annoying but you have a can opener, plenty of spoons and folks, only butter knifes (which is crazy) and a square pan.
Location
the location is great not to close to south beach but a 5 min walk or 2 blocks up (if you take the ramp) to collins and the beach. You have to pay for beach chair rentals and umbrellas the staff told me thats about 20 dollars (you get a voucher for a discount).
HOUSEKEEPING
All i want is a clean room. The first 3 days they did not sweep the apartment. I had to call to get someone to come and sweep the place. It clearly states that they don’t do dishes which is ok HOWEVER they provide you with dish liquid and a sponge but housekeeping the nasty individuals they are use a rag (which i watched her wipe all the counters down with) to wash your dishes. Like serious I watched her pull this nasty rag out of her pocket and wipe my dishes. Mind you this day 5 and i have already drunk out of cups she did this with.
Mopping
Keep in mind they do not have cleaning supplies. They pour water on the floor and wipe with a swifter mop (the flat head mops) never changing the pads just basically wiping the floor of however many rooms they cleaned before you.
bathroom
they never cleaned the bathroom. just again wiping the toilet seat with a rag that was in her pocket. Never did they clean the tub, toilet, or sink with any solution just a quick wipe. they take my towels and rags and 3 times i had to call to have some bought to me. ohh and tissue. Like when you come do you not see i don’t have tissue in the bathroom
Room
they fix the bed however the sheets pillows are old. Im not lying you know how when the sheets are old they get little beads of cotton all over yes.
Keycards/​Room Safe
our key card the second day where deactivated we had to make 3 trips to the front desk to correct the issue. Louis who is just so sweet had to walk to our room and use his key to let up in and then send someone to fix the door. However even after that for serval days we only had one activated keycard.
safe
our safe went out twice it was just annoying.
Parking
parking is 20 dollars a day which is crazy.
Chair smell
there is a chair in the room its brown its smells like old musty lady parts. I told the staff it was just really bad and they told me there was nothing they could do it was the leather.
Resort fee/​Pool Area
while the grounds is nice i wouldn’t consider this a resort. I have know idea why a 18 $ fee is necessary. we don’t get beach chairs. The pool area had had towels on the floor and cups and things sitting in the same place for days. Granted its been a bit cold but their is know reason why i look out my window and see pool towels and cups sitting there.
OVERALL
I Say if you are on a budget this place can get a bit pricy. It may seem cheap but after you add on this resort fee and parking (if you get a car) its expensive. I wouldn’t really care had the housekeeping really cleaned. They don’t wipe mirrors or anything they do the bare minimal. Like how can you justify their nasty behavior and practices when cleaning. Thats one thing i can’t stand. Anyway the grounds is nice and well set up. good for families and the kitchen is a plus (saves you money). If you don’t mind cleaning yourself and a smelly chairs then come on down.
honestly i would have gave this place a 4 had it been clean.
WIFI WORKS PERFECTLY
Tips (if you stay)
–skip a car (if you can)
–buy your own cleaning supplies (like we did)
— cook as much as you can
–calculate the resort fee into your daily rate
Funny story
the cleaning lady pressed her hand on the mirror in the room and so her finger prints are on the mirror. My boyfriend and I had a bet of how long it would be there until they cleaned it. That was day 2 its now day 7 I’m getting some new shoes lmaoo

The customer service here has been awful!!! Made multiple trips to the desk trying to do laundry. No cash. No change. No laundry cards. No detergent. No help. No concern. The girl at the desk literally said «I can’t help you.»
The rooms are nice with full kitchens but almost nothing to cook with unless all you need is a skillet. There’s always staff on the grounds smoking and texting on their phones. And the set up of the buildings is very inconvenient trying to get around. Paths that dead end. No signs telling you where anything is. Over it!

The rooms are AMAZING! Absolutely INCREDIBLE!
But the customer service is the worst I have ever experienced. So rude, not helpful, LOUD outside of rooms, and take forever. They booked my room incorrectly and thought I was checking out the day before I wanted. So happy with the room, but not happy with a man barging into my hotel room telling me to «get out» while throwing my do not disturb sign on the ground. That’s not the way to tell someone to check out…

Fantastic boutique apartments great location. Apartment is spacious and comfortable. Staff are super friendly. This is our 4^th visit here.

I don’t know where to start I can’t tell which one is worse the parking or that the hot water is very limited. The parking is only for residence you can pay a fee for their parking but it is first come first serve. When it came to showering the water never got hot, lukewarm and sometimes cold but not hot. The rooms are really nice worth the money housekeeping is very good but if you put the Do Not Disturb sign on your door, for long periods of time they will write you a note saying why are you refusing service! All I know that was my first and that will be my last time staying there one of the upsides about the hotel it’s close to everything.

Unbeatable value for a whole 1bd apartment instead of just having a regular hotel room! Each unit is very spacious and fully equipped with everything a man needs and beyond that. There is cleaning service on daily basis and every thing is well maintained.
The location is also very convenient, a short walk to all SoBe attractions and the gorgeous beach.
On the down side: Parking will cost extra, Internet is slow and there is no food/​beverage service of any kind on premises.

Very good place and comfortable location in south beach. Also not really expensive. Just 5 minutes walk from the beautiful beach. Around so many restaurants, shopping and whatever you want. Numbers very clean and pretty big. And important thing they have 1 – 2 bedroom apartments. Just 1 thing, parking not for free :)

PROS: Big rooms, very clean, private, front and back entrance to each rooms, fast check in/​out
CONS: No parking anywhere, parking costs $ 25 a day, limited staff with bad response times, no restaurants on site, no in room food delivery.
Note: I will not be coming back not I recommend.

I could not have been more pleased with this hotel. We arrived late at night and check in was a breeze. Upon arrival, we found our room to be clean and far exceeded what we expected. It was like living in a one bedroom condo for 9 days. Because of the kitchen, we were able to save money and go to the grocery store and cook almost all of our meals. The grocery store is about a 15 minute walk or a $ 7.00 cab ride.
They have a free bus that will take you to other hotels in their chain to get you closer to where you want to go. The drivers were all very nice and helpful in telling us how to get places, which bus to take and their estimated arrival times were always on time. The only downside is the car is electric and sometimes they are unable to pick you up while charging the car. Other than that we had no issues.
The front desk staff were beyond helpful and my only complaint, if that, is that it’s very hard to get them to answer the phone. Sometimes their were two people at the front so I am not sure why when calling you couldn’t get anyone to pickup.
Housekeeping was friendly and came to clean out apartment daily. Other reviews stated they did not wash dishes, however, ours did. It was never more than one plate or fork, but she did wash.
The pool was a good size and clean. Except for the young couple who had probably snuck out to find some alone time and we had to watch them kissing in the pool the entire time, I had no complaints. The outside seating area was also a good place to just chill and maybe have dinner outside.
The condo was clean, functional, and spacious and in a great location. We will always stay here if the condo is available when we travel. It is located just far enough to be away from the strip, but a 5 minute walk to the beach. My fiancé and I have zero complaints. Good job.

If you have a baby and you don’t want to spend a lot of money, this is the place to be!
I keep coming every year here ever since I came first time here to this hotel 5 years ago. Actually I came this year twice. Why? Because they provided a crib for my baby they are very nice especially front desk Darling, and Carlos and Paula manager. They absolutely did everything to make us happy. Kitchen available so you can cook what you want and eat when want, also restaurants available as well as free internet. They allowed us to stay 3 hours longer at room then it was check out time. Nice cosy place especially for family. pool available as well. Best pastry and Cuban coffe at gas station just next to hotel. Whole foods walking distance as well as publix, walgreens in front, beach 5 min walk, Lincoln road 10 min walk. Cleaning service every day. And the most important you don’t pay enormous amount of money as the other old factions hotels. I’ll come again. Sladja

A group of friends and I stayed here last weekend for a girls trip. It’s a great location — was five minutes to the beach and centrally located so über and taxis weren’t too expensive. We had two rooms-​one was poolside. I think that one was more recently renovated bc it had newer furniture. The TV played clearly. The second room was not as new-​sofa was not in good shape and the TV was fuzzy. Good news is I wasn’t in Miami to watch tv so it worked out! Staff was great-​front desk provides towels for the beach and every time I requested some it was a pleasant exchange. The rooms had kitchenettes. I did see a few bugs but it is the humid South so hard to point the blame there. The outside sitting areas and look area were super cute. One suggestion Centinela candles in the courtyard to help combat the mosquitos!
All in all it was a cool stay and definitely great when balling on a budget!

Pros: 3 blocks from Collins avenue. 5 –10 mins walk from the «action». Apartment style so full amenities with kitchen and utensils. Reasonably priced though after I paid for the room on Priceline, there was still a «hotel fee» (about 20 bucks per day for Internet, etc. hence «free Wifi»). Happy hour at the Catalina but drink options limited.
Cons: poorly staffed and they take forever to answer the phone. I was on hold for 10 minutes once. I checked in at 10 pm and was given directions as to the section that I should go to find my room. I didn’t realize that it was on the second floor and the room numbers are difficult to see at night. So, basically, in the dark, I’m wandering around looking for my room. It would’ve been nice to have been given that additional information, especially as a single female traveling alone. Perhaps it was the gentleman who attended to me because as I was parking, I saw another guest (with luggage) being escorted by the second front desk personnel into one of the row of apartments. The wait is also very long when you need assistance in person at the front desk.
Not sure if I will stay here again.

This hotel blew me away. I saw some poor reviews and headed in with caution. I got there and was surprised. .. in a good way.
The rooms were almost triple the size of a regular hotel room, the place was clean and cool in the Miami heat. The grounds were tropical and well kept and the staff was friendly.
The furnishings were modern glass and leather and the kitchen was dark wood with stainless appliances and black granite tops. Just beautiful. The bedroom is large and clean with a wall mounted plasma maybe about 40inches and a larger one in the living room. The pool and cabanas were beautiful and the location was prime.
Also the happy hour (free drinks from 7 – 8 at their sister hotels) was amazing. Live music, live art and a great crowd.
The kitchen comes decked out with forks, knives, plates, ice cube tray, coffee maker (but bring your own coffee!) And more!
My only complaint would be the water pressure is abysmal but I could hardly complain when the rooms compare and exceed expectations and the norms for any hotel in its class.
In the end I HIGHLY recommend this hotel. Everything is on point and its located near some of the hottest bars, clubs and galleries.
Don’t listen to these negative nancies who give it a bad rating just because they can’t read their booking and see that there is a resort fee to be paid upon arrival (something like 15bucks per day.) Which pays for stuff like 24hour security patrols and general cleanliness.
Also parking is rough. I’m a pro downtown parker so I got a wicked spot right away but I had to use all my parking skills lol
Anyways, try it out if you got a chance and you won’t be disappointed. :D

Updated review. A representative from the hotel as you can see from their above response made a feeble attempt to try to place blame on myself for their widely documented by other guest pest problem. For your and anyone who reads this information, I did not leave any windows or doors open for roaches and ants to enter the apt. Nor was any food left out .They were coming from your base boards, bathroom etc.
Won’t stay here or recommend this place. How dare you try to blame a guest for your short comings even after you were given the benefit of the doubt.

Pros: the price (I got it through hotwire) of $ 100 a night for a one bedroom, two bed apartment cannot be beat in this area.
A kitchen in pricey South Beach really cuts down on costs — and it is a nice kitchen! We cooked and ate in two nights.
The rooms are clean and comfortable.
Support staff (cleaning service, bell hops, etc) are really, really nice. Yuan at the front desk is also nice and helpful.
Cons: How can you have a kitchen without one sharp knife and a cutting board? Nino R’s review has a good list of things the hotel provides and things you need to bring.
Some of the front desk staff are not particularly helpful. I have read other reviews complaining about a lack of English — I did not experience that.
There are no phones in the room, which is a pain when you want to call the front desk. You always have to call the main line and I have often been put on hold and forgotten about, and once had to leave a message. If you are from another country and don’t have a cell phone, it would really be a pain because you’d have to go in person every time you needed anything.
Lastly, we woke up one morning to a man doing work outside our window which was kind of a shock since no one told us about it.
Other notes that I think might be helpful for people:
Parking is $ 20 a day — we ended up not renting a car because the price for the rental plus the parking was not worth it when you can take an Über.
There is a $ 15/​day resort fee. I can’t remember if I knew that before I booked, but I did know that before I came. For those that do not carefully read the fine print on bookings, I can see how it would be an unpleasant shock.
Overall, I’d come back, and if they fixed the phone and customer service issues, it would be a 4-​star.

After checking out of The Tradewinds AND receiving an erroneous ‘owner feedback’ to my first review, I felt an update was in order. Well, it’s still a 2. In fact, had the ‘owner’ Katrine treated the customer, AT ALL, unlike a liar, then it’s possible that my review would have earned a ½ star more? Likely. Not. Oh yeah. We can’t impose a ½ star and it’s by far, nowhere a 3.
ON the last day of our stay at The Tradewinds, we think we may have received a visit from maintenance? After checking DAILY of our 4 night stay with the front desk staff to see that maintenance would come and check the scalding to cold to scalding water in the shower that we complained about on DAY 1, we were told that they would, IN FACT, come on the last day between 11am and 2pm. Seriously, this water thing was the worst part of the stay. Oh wait. THE staff and the attitude of not caring was the worst part of the stay. When the staff was told that I was burned by the water in the shower, NOTHING was done. An apology. I was not burnt of leaving a blister, (my first review does not indicate that), I was burnt to the point of leaving red on my skin. ALL we asked was for it to be looked at and corrected. It’s not that difficult and when its dangerous, say to a small child or older person, it should be looked at immediately. Katrines message to my first review states, «We never received a complaint about any guest burning their chest from taking a shower. We would have definitely looked into that immediately and called an ambulance or a doctor». Well, here is the first untruth. The staff DID not look into it and please don’t insult me with the ‘ambulance’ comment. Had I needed an ambulance or a doctor, your staff would have known that. I happened to have majored in nursing and I know a serious burn from one that just needs a moment. Your water heater or boiler is broken and your staff was aware, as one of them tried to explain to my boyfriend on NIGHT 1 how it works and HOW you have received complaints such as this before. The end.
Nextly, the ‘missing package’. The package was delivered on Friday via Fed Ex to the hotel’s front desk. It was signed for by an employee who I won’t name here. We asked on Saturday upon check in if a package had been delivered. They looked in your log book on Saturday, on Sunday and it was finally found on Monday. Yes. It was delivered. It was not logged in and it was not found for the meeting it was needed for by your staff. Is it possible there is little or no management at this hotel? Seems like a breakdown in communication. It was a very stressful situation to not have marketing tools that were costly to send and not found due to incompetence of front desk staff.
So, with that, the package was NOT delivered the first day it was received, it was delivered day 3 after your hotel took possession of it. That would be the second erroneous reply.
Upon checkout, my boyfriend called the front desk staff from his cell phone. Something I did not mention in my first review: there are NO phones in this hotel. That is a safety issue. Every time you have a problem or need a request, you must walk to the front desk and hope for no line. Well, as you can see from my first review, the ‘owner’ reply and now this, there is a lot of walking back and forth when there are any issues! We were told we could have 15 extra minutes to vacate the room but no late check out was available that day. That was okay. We only needed a few more minutes to finish business via phone and load our car to head to our nicer hotel on the beach. That would be another erroneous reply in the ‘owner’ message to my review. It is quite possible by the time my boyfriend took the ‘manager’ to our room to PROVE the hot water issue, (as when he went to settle charges on his check out, the water was still in question. The funny thing was this ‘manager’ went back and forth about HOW it had been fixed and our complaint was relayed as having NO hot water. Pay attention. This is not rocket science. It should not take all these repeated requests to fix such a problem, or how about just reaccommodating your patrons?), which was finally believed upon showing the ‘manager’ how the water went from hot to cold to hot hot. Back to the check in they went and after all that, our parking and resort fees were credited back. NOTHING ELSE. We did not receive one night free. Had the hotel wanted to charge us for a late check out, that should have been stated. We would have paid for that 15 minutes. No mention in said reply to the parking fees being refunded, so I said it here in this updated review.
Again, great hotel for space and nice furnishings. Do not expect customer service here that is on par with other hotels. As you can see by my review and her response to my review and others on this same hotel to other guests, THIS is a place where the staff is all correct and the customer is always wrong!
It was nice to check out of this place and go where it was nicer!

It would seem Basil Fawlty moved to Miami Beach and opened a hotel called Tradewinds. Just one piece of advice — don’t stay there! This place is a mis-​managed tragic mess. Avoid at all costs!
* WiFi barely usable, very slow.
* Laundry unusable — no laundry cards at weekends.
* Apt furnishing dangerous — High gloss slippery tile floors, heavy wall mirrors not anchored, cheap pressure mount shower curtain rail — If you have kids this place is basically an accident waiting to happen.
* Entry gate not working correctly.
* Guest parking on another block entirely.
* Rude and uneducated front desk staff, barely able to speak english.
* Bed pillows smell like sweat.

Vraiment extra !!!
Le studio est en réalité un 2 pièce et demi. Superbe piscine, kitchenette complète avec tous le matériel nécessaire (toasteur, hotte, four, nettoyant, etc…)
Double TV, 3 garde robe, bureau, chambre à part, tableaux.
Bref vraiment un quasi sans foute si on met de côté les stores un peu difficile de manipulation 9,5/10

I’m on the fence about Tradewinds. The apartments themselves are a little outdated, or I suppose, to sound more hip, they’re very retro, like a flashback from the 70’s but they are spacious and clean.
There is no centralized air, rather the living area and bedrooms have their own ac units. The kitchen is equipped with cookware so you can whip up your own semi-​gourmet meals (aka cheaper than eating at the restaurants).
The bathrooms appear clean, with very little pressure coming out of the shower heads and slow draining drains.
Rooms are a bit small, but sufficient to sleep and do whatever you people do in bedrooms. wink wink.
My one qualm (hence the dock of a star) is the unusual practices by some of the staff. Maybe we can attribute that to new/​untrained employees, but either way, we had placed the Do NOT disturb sign on the door to prohibit any entrance by housekeeping during our absence. Unfortunately, upon returning, the room was entered and some of our personal belongings had been moved (long story). In any event, that’s a hospitality no-​no.
Overall, not a bad place to stay. a short walk to the beach, quick drive to shopping and restaurants, but mind you parking is really shitty everywhere.