Lumber Liquidators

Great staff made this a great experience. One of my clients was trying to match a material installed by the prior owner. The guy behind the counter correctly identified the trim from a poor quality picture. This will be my go to spot for dealing with flooring issues.

The best experience ever. Me and my husband walked in the store very frustrated and tired after spending a long day shopping around looking for the best price and quality all over town. Well, after a long day we finally walked in LQ in Miami Gardens. Oneida greeted us as soon as we walked in and asked if we needed help. We explained what we were looking for and immediately she showed us all the options they had and advised us as to what she recommend for our floors. We asked a ton of questions and she answered them all with no hesitations. I was surprised how she had so much knowledge of the product. After an hour of back and forth with all the questions we had, we finally made a decision by feeling so comfortable and decided to purchase the floors along with all the material needed to install them. After we finally finalized the purchase we had to wait a week to get the product. Well, she kept us in the loop at all times with the delivery with a time and date. Amazing service, staff there are very functional and knowledgeable. We had a piece of mind at all times and for us having a piece of mind is priceless. Thanks again Oneida at LQ for your patience and being so attentive and nice at all time. We will highly recommend you guys with no hesitations.

Loving my new floors from Lumber Liquidators. Love the quality, staff, and customer service from this Miami Gardens location! Have bought from them for a few flip properties, as well as for my home and I’ve NEVER had a problem. Much better prices and quality than competitors across the street.

I’ve been looking for a wood floor for my home for about a year and a half. I’ve been going back and forth on wether it should be engineered, laminate or vinyl and I could never make up my mind. Finally my husband and I went to the Miami Gardens location to see what they had at the time. I was expecting to walk out unsure once again until I met Oneida. She was a wealth of information on all types of floors. To my surprise, we decided on a beautiful bamboo. Oneida even gave us instructions on how to install it ourselves which saved us thousands! Now my husband and I are pretty much experts ;) To have someone that so willingly lends their expertise makes me, as the customer, feel confident with making such a big decision.
Fast forward to about a month later (after our successful installation) and we are missing a small section to finish! I was so worried when they told me they were over sold for at least 3 months! But Oneida and Ray came to the rescue again and they somehow found the few boxes we were missing.
I will not hesitate to come back as I continue laying wood in the rest of my home. Thanks Oneida and Ray for going above and beyond!

It takes a lot for me to get on my computer and take time to write a rave review now that I have a baby…
But these folks deserve it… Onieda/​Brian/​and staff went above and beyond in my (many!) visits to their location. Even though I am likely not the «biggest» customer, they were so helpful and awesome problem solvers. Customer service never lacked, and that’s so hard to find these days. We have one more room that needs flooring (eventually!) and we are definitely coming back to do our business here.
highly recommended :)

I needed flooring for my new condo. I was traveling from out of state and only had a few weeks to get everything in. Over the phone, before I arrived, I was able to schedule an appointment with a local installer, Euro Floors Design Inc. John from euro floors met me at 7pm the night I arrived! The next day, on his advice, I went to the store to change to a better quality floor. (I picked a floor at a LL store in the state i came from before arriving) It saved me money on the install fee because of the type of flooring so I actually spent a little less total, and got a way better flooring material. Oneida, the store manager not only changed my order, she extended the sale price on the new floor, which had expired the day before! She showed me 2 samples so I could see the difference in quality. Lester delivered the flooring to my condo. He hand carried 40 boxes weighing 70lbs each and neatly stacked them in 2 rooms where they would sit and acclimate. He was lovely, not your average, surly delivery guy.
I decided to replace all of the baseboards, so I called the store to order. Brian took my order over the phone and when he found out I needed 200 feet, he informed me that the price was actually $.40 less per foot for 200 ft and over! I was NOT expecting that! I asked about the quality because I had shopped baseboard at Home Depot and Lowes. He told me that lumber liquidators beats their prices by almost half, all the time! Why would you shop anywhere else?
I discovered the joys of condo life when trying to get the proper paperwork and permit from the management office. John from Euro Floors was as patient as a person can be while they made me go through the hoops. He was the most responsive contractor I’ve ever dealt with. He showed up when he said he would, he always called back, and he gave me his cell so I could text instead of playing phone tag.
Floors are going in this week. I can’t wait. I will post again when they are done.
To this point, Lumber Liquidators has been a godsend. I have no local contacts, I simply called their 800 number and was put in touch with Euro Floors. The local Miami Gardens store staff, Oneida, Lester and Brian have been fantastic to deal with. I highly recommend these folks.

I went in to lumber liquidators ready to buy a new wood floor. I guess they are used to construction guys who will just buy it and install it themselves. Because this is where everything fell apart. Usually you have a install guy come out and look at your place and make some measurements to ensure you have enough wood to complete the job. They had me fill out a customer questionnaire for the person to call me. But he never did. I called the office a few times to ask for the person to call but never did. Eventually I just gave up. There are other businesses out there which will actually call you back.