Alpine Towing

Terrible customer service. I’ve seen one of their truck hitting a car in front of witness, but the guy totally denied it and became rude. Don’t use this business for yourself, they’re dishonest.

I call to ask for my car. the person trying to answer wrong. uneducated. They are thieves. without explanation to me. bad experience that I will not live. change their staff. try not to be served by this in the window (stupido)

Without exaggeration, this business has provided THE WORST customer service I have ever experienced with any establishment ever!!! The entire staff was terrible but one man in particular put on a show of disrespect that has me wondering how this place is still in business and what I can do to report them to authorities. I was attempting to pick up a vehicle they wrongfully had in their possession. I spoke with manners and even a smile but an employee — who refused to provide me with his name — he is about 5’9, heavy set with a buzz cut — banged on the plexi-​glass window I was on the other side of, screaming to tell me I was missing information on the document I provided. As I tried to gather what information was needed and ask questions on areas I was not clear I shared that I am not from the area, I am from New York and I just needed some help. With that he used his clipboard to literally slam down (in an aggressive rage) on the opening that ppl speak through and told me — «we will give you nothing — im done with you — go back to new york». I was floored. I even called non-​emergency police as a result of the rage and treatment. After more than 45 minutes of complete tomfoolery — the car was retrieved. I will do my due diligence to report this business and that employee to the highest authority I can find. A place like this should not be in business and an employee like that should not be dealing with people. Period.