Confianca Moving

Great moving company and very reliable, i scheduled my moving and they took great care of everything! Job well done!!!

they stole my wife’s engagement and wedding rings from a box that was in her purse inside a closed closet and delivered our shipment two weeks later than expected.
terrible experience

Very helpful and clean team, no tricks with extra hours bla bla bla…
Thank you Confianca for making my moving as lighter and as possible!

the worst moving experience i’ve ever had in my entire life. with that being sad, you can imagine where this is going.
a friend of mine told me about this company and i decided to give it a try without looking it up on the internet first. big mistake. i was supposed to pay $ 3,300.00 and all my stuff was supposed to get to brazil within 2 months. so i paid and i still haven’t got my things, and that was 7 months ago. after i heard a bunch of excuses about the container being stopped by the custom in brazil and them (confiança moving) having to pay r$ 3,600.00 (they told me i was sharing the container with one more person, and each of us paid r$ 1,800.00) to get the container released (and they charged us, the clients, that money), i decided to verify the veracity of these informations. i called the custom in brazil and they told me that they couldn’t tell me at that moment how much they charged for our container, but they told me they charged last month a container with the same size as ours, r$ 1,500.00 (the whole container) and that container stayed there more time than ours. also, they told me that i was sharing my container with five more people (5 x r$ 1,800.00 = r$ 9,000.00). they are overcharging us r$ 7,500.00!!! confiança moving is a rip off. they charged us much more than the custom charged them and i still haven’t got my stuff, which i was supposed to have 5 months ago. i already paid the fine that the custom supposedly charged them and they still won’t tell me when will i get my stuff, because now they won’t return my e-​mails, and i’m not gonna call them because i want everything that they are telling me, written, because they are liars, they lied about every single detail on the agreement. if you are still thinking about going with this company, look for more reviews on google and you will see what people have to say about them stealing things and delivering damaged items. do not trust this company.

I am still trying to solve a problem with my move from Brazil to Chicago. Several of my objects arrived with damage from being exposed to severe heat. I paid insurance for US$ 5,000 worth of my goods with no prior inspection on the items it covered, but they said this occurrence was not covered!
Imagine this: They pick up your stuff in perfect condition, leave containers or boxes in the sun somewhere along the way so things get damaged by the heat, and THEY SAY IT IS NOT THEIR RESPONSIBILITY… how about that?
Either you sign up a lawyer before hand, have the contract very well drafted, or DO NOT USE THIS COMPANY.
Last remark: they have offered me a settlement of less than 50% of my damages, just because I went to the newspapers with this story. Still no final solution. Now the story is really getting out…