I have had my storage unit for many years. Had to get an additional small one a few weeks ago. Gina, the manager, and Sonia went out if their way to assist me. Both are very courteous and strive to provide excellent customer service and relations, which is hard to find in a company these days, Cubesmart is a little pricier than other storage facilities in my area, but the extra money is well worth it. I looked at a less expensive unit closer to my home. It was dirty, there was a LIVE large roach and the young lady who showed me the unit was not pleasant. I ended up going back to Cubesmart and am very glad that I did. Impecably clean with easy access to the units, with plenty of carts to use when loading items from you car to the unit. Gina and Sonia are the best!
Philip B.
Évaluation du lieu : 5 Charlotte, NC
Initially reserved a 10⁄10 unit however, I need to switch to a 10⁄15 unit. No problem with the change and I was told what my monthly cost would be month to month. The front office was clean and the workers were polite. My storage unit was on the 3rd floor but they have 2 large elevators that made the move easy. I will update this review in a few months if anything changes but so far so good.