DucatiMiami

Do not bring your bike here for service. I had been warned how rude and money hungry they are. I can testify because I’ve dealt with them twice already. I brought my Ducati 1199s In June and I spent $ 6700 and had a horrible experience and they had my bike for 2 months for a simple fix. The service manager Jorge is extremely rude and if you dont want to take my word then go ahead and you will find out for yourself. Against my better judgement I brought my bike in today only because it is convenience and close to my house but it will be my last time ever. I brought it in for a starter or battery issue and scheduled a time to bring my bike in for next week which was the soonest they could get it in. I explained the situation to the service manager and asked him in his professional opinion what he thought was wrong with it, he would not even tell me what he thought could be wrong. I called several places before and eveyone was able to give me their opinion but he won’t give you one because he wants you to pay the hour service charge plus charge you for anything he can. So I took my bike off the truck to leave it and I had my battery already taken off the bike so I thought I would ask him if he could just quickly test the battery. This whole time he is grilling out steaks around back in parking area. He said he didn’t have time to test it and I’m trying «to take food away from him and his guys» In other words he won’t get to charge me alot of money. His rudeness was so bad I canceled my order and loaded my bike back up on the truck. PEOPLE I AM WARNING DON’T WASTE YOUR TIME OR MONEY. TAKE It to Two wheels world on Pompano Beach or even HOUSE OF THUNDER USA or Adrenaline Motor Bike shop or La 8 motorcycle. They all work on Ducati and will not be as bad as this place.

This location is CLOSED!
The new location is disappointing.

I think this new management is doing wonders for ducati Miami, is a Great place, lots of accessories and bikes! Good experience when I bought my two ducatis’.

The few times I visited here I wasn’t impressed.
The floor space is bare, hardly any bikes. The salesmen have attitudes, they actually seem annoyed I’m bothering them, or they don’t even come to help me.
Last time I was in there, I was there for over 30 minutes before I gave up and left.
Honesty, I’ll be shocked if I buy a Ducati, not because of the bikes, I think the bikes are great, but because I doubt they will sell me a bike.