FedEx Office Print & Ship Center

Beware… It has been my experience coming here that the customer be inconvenienced. For some weird reason on 3 occasions I have gone there the black and white printer doesn’t work.
I recently went to print 1 black and white sheet and again that particular printer was not working. I was told to send it to the backup printer but noticed I was going to be charged $ 1 as opposed to the original cost of 52 cents. I interrupted a conversation between 2 employees who were now doing their best to ignore me while I was still on the clock being charged for the computer I was using. I was not even offered a refund on the extra cost, despite it being an issue on their end.
Do not waste your money here. Typical Miami attitude from staff. The older woman with glasses was very rude. It annoyed her that I was asking about this. Fend for yourself and go elsewhere. You will not be helped. I’m only glad that I didn’t have a major print job to do. I will not feed this location any more business.

Who hasn’t needed to print something in a hurry after running out of toner at home, or professionally bind a research paper for school, or ship something you sold on ebay at 3am, or send a FAX because some ridiculous offices still use such archaic machines? I’ve had to do all of the above and more and I am lucky we have a Fedex Print Center in Miami to do so!
Fedex Office Print and Ship Center, formely known simply as Fedex/​Kinkos is OPEN ²⁴⁄₇.
Have you ever missed a Fedex delivery at home because it required your signature and you were out? Just call Fedex and ask them to send it to your nearest Fedex Office Print and Ship Center so you can pick it up at your convenience! I’ve done that many times too.
Inside this shop, they have several copy machines, two photo printing machines, a few computers for internet use, tons of office supplies for purchase and of course, a shipping center.
They offer all kinds of printing here such as posters, flyers, banners, business cards… pretty much anything you need. You can even send your files from home through their website so that you only need to make the trip to their store once; when it’s time to pick up your order.
I’ve had a few items laminated here throughout the years. Sometimes I have run into issues with those because they’ll turn them in to me with the corners already peeling. However, they’ve rectified it right away.
I have always found it thoughtful that they provide complimentary basic office supplies to their customers. You’ll find them near the copy machines (Stapler, staple remover, rubberbands, paperclips, scissors, binder clips, highlighters and the like.) It has come in handy for me on several occasions.
Without a doubt, I will continue to frequent Fedex Office Print and Ship Center in the years to come.

Absolutely the worse service ever. If their was a zero star I would have put it. Only two people on staff and the one person does not know the meaning of customer service. Every time I go to another store they ask me the questions. Do you want to declare value? Do you want a signature? How is your day? These are the fundamentals of customer service. Not just being and asshole and rushing thru. I will call fedex and complain also absolutely terrible service!!! dont go their!!!

Terrible service, some guy Robert was there the day I went and all he had to do was take the time to help me with 4 copies I needed. The store was completely empty at the time, so I was wondering why he was making himself so inaccessible. This is not the first time I have gotten terrible service at this location and its easy to see why, its a leadership issue, the manager Mohammed, is rude and has no sense of the meaning of customer service. Customer service is one of the main aspects of a retail establishment and this place gets 0 stars in my opinion.
Waste of time and money.

I do a lot of printing and unfortunately there are few options in my area. That is the only reason I return. Their service is very poor. In all my experiences, the staff is extremely uninterested in helping you. They want to find the fastest way to get you out of their face. They do not take the time to understand your order and seem annoyed if you ask for their advice.
On several occasions I have been treated as a nuisance when I send large orders over $ 100. I actually had a woman roll her eyes at the size of my order. Also, the staff is upset if you ask for your order to be redone when THEY make a mistake. For example, on one $ 90 order I paid for coil binding and color printing. Instead, they used comb binding (which is not comfortable for folding) and it was not in color. The woman was annoyed that I asked for this to be corrected and asked if I really needed color. Yes… that’s what I paid for isn’t it?
It seems like they only hire people who are grumpy and do not know how to smile. I’m moving on to Office Depot.

Came to print some documents I needed, but hadn’t been to a fedex to use a workstation in years. They don’t take cash you need to get a card and upload the money there. Loaded $ 5 and had to reload another $ 5. I found that to be pricey as all I did was log on to my bank account and printed 3 months of statements. I had an issue and the staff wasn’t very software savvy and not too helpful in that aspect. I am thankful though that they were able to return my credit card that I left at the work station.

I’m giving it one star because negative ones aren’t possible. I came in to print some photos tonight. The self-​service machine didn’t work, so I went to reject my debit card. The machine wouldn’t eject it. Like most others these days, I use my debit card for everything, so I was quite upset and worried when I couldn’t get my card! I asked the man working at the counter for help. He told me he had other customers. I would be understanding if it looked like he was transacting business with those at the counter and not having a good time with them. Meanwhile, my finances are inaccessible at that point. I did get my card back, but I quickly left. I will NEVER come back!!!

I come to this location often.
We have a printer at home, but it works on/​off.
I find the prices a bit high but it’s going rate at most locations.
Kept 2 stars for this location as service is always slow.
Located off of kendall drive, which central for us kendall peeps.

This location offers the worst customer service of any FedEx Office I’ve ever visited. I ran in this morning for a quick print. I made my way to the counter where the female employee was finishing up with a customer. As the customer she’s waiting on walks away, the employee asks me if I was with the previous customer. I tell her «no». The female employee begins to walk away without inquiring with me. She turns to the male employee and say, «I am not sure what she wants but, you help her» — referring to me. Stunned, I say, «Well, if you asked, I could just tell you what I want.» The female employee turns and asks «Well, what do you want?»
The male employee assists me and I was on my way. If I had known of a quick alternative, I would have left without spending a dime. The female employee’s unprofessional demeanor was completely uncalled for and definitely unprovoked. Of course, if the store was busy and passing me off was just to move the line along, I would have understood. I was the only person in the store after the customer that was being serviced. I should have been treated with the same courtesy as the previous customer.
I will definitely consider all of the other options next time when I am in need of copy/​printing services.

FedEx Office is great folks you should come on down to this Kendall FedEx Office located at 13 901 SW 88 St

I love FedEx Office! It’s the first place I go to if I ever need to enlarge pictures, print out documents on fancy paper, or need to ship anything FedEx.
Besides their services, their staff is very friendly, and they will help you out with anything computer-​wise. Just tell them what you need to do, and they will happily do it for you.
Today, I came to them to ship a few textbooks, and they helped me package the books and were able to provide me with the best fitting envelopes, for a fee of course.
If you need to print anything at the computer kiosks, make sure that you come up with a game plan because you pay for each minute you use the computer, so costs can add up very quickly.

So this Fedex-​kinkos-​whatever the new name is now has always been available to me when i needed it.
Its 24 hours, so it has saved me many a times when i’ve had a last minute printer function in the middle of the night.
My last trip i had to print something poster sized and even though it took a while to get to me, the person who helped me was the best. He went out of the way to print part of the poster as a sample since the computer was saying the image may not print at the same resolution. He showed me a sample of the paper and even went out of the way to find our corporate account which is difficult since i work in academia and have 20 million account numbers.
Short story shorter: if you’re in a printing/​copy bind at any hour you can come here and get it done. It may cost more and service is a hit or miss, but it will be done.

24 Hours super convenient and fast! Need color printing? binding? shipping? copies? FedEx Office has it all in one place — one stop shop! In the wee hours of the night when binding is needed for that immediate instance, this is the place!!! You will get lucky if there is no people in front of you, or they might have some work to do. It was easy get in and get out, boom — binding done in a matter of minutes!!!

Go to the Full Service desk first if you’ve never been here before. I’m sure a lot of people think that making copies or printing off a USB is very easy, which it is, but if there’s money involved and you don’t want to waste any, then make sure you check in with an associate first. Once you get the proper «training» from an associate, only then can you roam freely throughout the store with confidence.
Yes, you can make copies and print pretty much anything you want. You can even print out posters on poster board here off hard copies or digital files. The poster option is great and prices start at $ 40. I’m not sure if that’s cheap or not, but if you need a custom poster for a special event, then maybe price won’t be that big of a factor.
You’ll find various office supplies for sale here, but I’d recommend against purchasing any of those products. You’ll find much better prices at the bigger office supply chains. But overall, if you deal specifically with associates, then you’ll be happy with the services and won’t waste any money.
It’s all about full service…

So helpful! I ha a ton of questions on how to make copies front and back at once, and then have them back a spiral book. As one of the Mickey Mouse Clubhouse sayings go «easy peasy lemon squeezie»
Efficient, fast, patient, friendly total package I’m in loveeeeee

Service? Nonexistent.
Price? Not cheap.
Coming back? Only if this is the last place with printers on earth.
I wanted to do double-​sided copies. You don’t need a college degree to do that but alas, I messed up and it charged my card. (Maybe because I don’t have a college degree… yet.) Anywho, I call a young lad to help me and yeah, he helps but does he take the time to smile or at least refund the money of my messed up copies? No.
HINT: they do refund your money IF you mess up and apparently IF they care.
it’s 10 cents per side (black and white) so it came out to 20 cents a page. Boo.

This place was such a disappointment! I went specifically to print out invitations and they were just plain awful! They told me that although the invitation is aqua, it will print whatever color the printer decides… I was so confused! Staples was much better.

2 stars because I didn’t accomplish what I wanted. Just wanted to make a copy of my diploma (11×17). Apparently diplomas have a copyright I was not aware of and they could not make my copy… but I was more than welcomed to make a copy myself. Tried to do that, except they only had blue paper in the size I needed. Who wants a blue diploma? Disaster. Will try another copy place for the service I need.

I grew up going to this Kinkos since it was Kinkos and now it’s a FedEx Office. Although, I think to me it’ll always be Kinkos. Kendall Kinkos.
Recently, I was in to drop off a special package and had them package it for me. It was so quick and painless that I wondered why I’d put it off. I also wandered why I didn’t save myself some time and just print the label online before coming in.
Interestingly there seems to be a regular clientele that knows the workers quite well. That’s always nice. A Cheers feel to a FedEx Office, OK, I can dig it.
Kudos on the new uniforms

Let me begin by saying I HATE MAILING STUFF! I always dread going to the post office etc. I went to this location on Sunday morning to see about FedEx’ing some luggage. I am moving and wanted to ship some stuff ahead. The lady I spoke with was very helpful. She let me know all the prices for ground vs. air, how long it would take to get there, etc. She was very pleasant, helpful, and made something I hate doing very pleasant. I will absolutely go back to this location. It was great to see great customer service for a change and someone not make you feel like you are making them do something that they would rather not.