Fox Gregory DO Phys

Dr. Gregory Fox and Dr. Nguyen have always been extremely kind to me and doubtless, Dr. Fox is a very experienced, good doctor. They have been thorough in their examination and very forthcoming. However, the problem here lies in the clinic: it is really not well managed, there’s always discrepancy of information, I have been testimony of the nursing staff bad mouthing doctors in Spanish in front of me, as they thought I don’t speak the language. 90% of the nurse staff is rude and I’m sure there’s some motivation problem here because they really don’t seem to be happy at work. Basically, the internal processes are extremely inefficient, which is why the waiting time is really absurd, (I have sat there for almost 2 hours once), there is always confusion with payments, results, access to your medical records and finally, for my last referral I had to wait two and a half weeks. I hope Dr. Fox can improve his clinic (s) (from what I understand, he has several) because he could be an exceptional service provider.