Grand Salon Reception Hall

Horrible service! I attended a wedding at The Grand Salon Reception on November 8, 2015 around 4:00pm. I was excited about attending this wedding because of this reception. I was expecting everything to be top notch but to my surprise it was not up to part with the reputation and prices of this place. First, what i like about this place is the big spacious parking and the lobby area where you wait is beautiful. So, if you get married here you will end up with beautiful photos. However, I feel like all of the luxury and details ends at the lobby. I feel like the actual small hall we were at was rather plain and extremely simple. It could have been because the couple picked the basic package but there were no overlays, no color, and hardly any decorations. For the ceremony we were outside in the Gazebo and it looked and felt very blah. When she walked out the music was coming out from a very cheap sounding speaker so it completely removed the wow factor of the grand entrance of the bride. Also, the walk way the bride walked was very short so again made the experience last only seconds. Where I was sitting the ground was muddy and my heels kept sinking in and I messed up my $ 100 heels that I had never worn before. Next, the food was horrible! I am not even sure what it was but I think I heard someone say Filet mignon but it tasted like boiled meat with no flavor. The mashed potato had too much seasoning and the broccoli was overcooked and had nacho cheese on top. My husband did not have a fork to eat. He asked for a fork and he never received it so I had to cut his meat but he was embarrassed so he ended up eating it with a spoon. The supposedly filet mignon was so soft that he was able to cut it with a spoon. The bartender had a nasty attitude. He kept giving us a very rude look everytime we went to ask for a drink. The last drink even made my husband get very drunk because we suspect the bartender made it extremely strong on purpose. The guy that passed the cake slammed the plate with the cake on our table and never ever smiled. Also, I had to go ask for water at the bar because they would never give us refills while eating. Also, the party was boring because the host did not do any fun games like what they do at weddings such as the garter games. Overall for the price they charge here I DO NOT recommend this place. The restroom was okay but for such a fancy lobby I would have expected a nicer classy looking restroom. I’ve seen better restrooms at restaurants. The lack of decoration and color and undecorated chairs made me feel like I was having dinner at a nice Latin restaurant such as La Carreta. If you want to get married here you have to be willing to pay for the most expensive package which includes more things. This economic package didn’t even include the video presentation or fireworks. Only come here if you are okay with rude waiters and boring hosts. For the price you will pay here you can get a wedding 3 times better at another banquet hall.

Had my wedding ceremony there, the team was very helpful and where there for me when I needed the the most — thanks guys!

Amazing place, excellent customer service, and incredibly clean facility. Recommending this salon for any party, including weddings.