Hangers R US

Placed an order via their website (
) on April 21, 2014. Received the confirmation email same day, and my credit card was processed the following day.
The order status on the website has been showing as «processing» since then (currently at 15 business days, 21 calendar days). On May 7^th, I wrote an email inquiring about my order. There has been no response.
Today (May 12^th), I attempted to contact them at their 866 number, there is an answering service that requests you dial an extension with no identification of the business you are calling. There is a «find extension by name» feature, but none of the number keys (3 letters each) yields any results.
I checked my credit card statement and the transaction is listed under «Hangers R Us doing business as Slim​line​Hang​ers​.com». The statement listing was accompanied by the company’s address and phone number (which is actually different than the number shown on their Google+ listing).
I called the phone number twice, and both times I was sent to a voicemail with the generic outgoing message of a Sprint voice mailbox. Again, no identification of the business I was calling.
At this point, I Googled «Hangers R Us» and found their Google+ listing. Noting that the phone number is different than the one I originally called, I tried that number as well and was informed that the number was no longer in service.
All told, I’m only out $ 14.52, and a small chunk of my time, but this is an awful way to run a business.