Harris Mones

NOT good clinic, horrible costumer care. All the time I need go there, I have problem with them. One day, I went there with appointment and they let e waiting all day. After I do the blood test, they never call me to get the results. I called them after 15 day, they couldn’t find it and the secretary told me I WAS THE ONE THAT SHOULD FIND IT. I never hear that in my life. After I stay with them in the phone for 30 minutes, they found it and they told me to go see the results in 20 days. UNBELIEVABLE.

I have been seeing Dr Mones for over 20yrs! He is the best doctor ever! He is the most caring and his staff is amazing. Appointments are always available and he even gives out his cell phone number if you need it, what doctor does that these days! its awesome. His office has pretty much everything you need, ultrasound, exrays, etc so its very convenient! would not think of going to any other practice.

Great Doctor, Fast Pace, and Very clean office.

Very friendly and professional staff. It is around the college campus so the younger staff could be interns but still very professional. I’ve been here a number of times for different reasons, but it’s always quick and right to the point. Probably best to either come when they first open or an hour before they close to avoid long waits in the middle of the day.

I have been there with my daugher and they are SUPERB, to say the least! The staff is magnificent and so is Dr. Mones. We live in Miami Beach and we do not mind the distance, because they are worth it. I highly recommend them!

I agree that the office staff has ups and downs but the clinical care is 5 stars consistently. I have been going to Mones for over 6 years and have never had anything but excellent care. I’ve got allergy and sinus problems and my daughter gets bronchitis. They don’t mess around or give you a hassle about prescribing antibiotics when you know you need them. This is a breath of fresh air after dealing with Pharmacy quick clinics who won’t give antibiotics even after you have been sick for 2 weeks and you are getting worse. Thank GOD I found Mones. Their office is open nights and weekends too. Yes, you may wait awhile, but it is WAY quicker and less expensive than the ER and way less stressful than spending time and money at a minute clinic only to be told it is probably viral and use nose spray. UGH. Like I wasn’t smart enough to have done that already.
Mones and his staff are the real deal. I wouldn’t even think about going anywhere else now. If you need 5 star care that involves a prescription, this is the place for you.

This office is a joke… Called this location for a new patient appt since my pcp is no longer taking my insurance. I figured I’d try it out since they have pretty okay reviews
Spent 20 mins on the phone with the office and called back yesterday to confirm time since I forgot.
The girl on the phone then tells me ‘we don’t have you here in the system for an appointment’ when I ask her why her response is ‘since you’ve never been here you’re not on file’
If you want to go see a doctors office where the staff can’t do something as simple as schedule an appointment for you then come here.

Very Unsatisfied with this medical office. The treatment of the emploees in the front office is extremely unprofessional and careless, seems like they really don’t need anymore patiences. I was also charged a higher co-​payment and that was after they confused me with a different person, since they didn’t even ask questions to identify me. I can’t say anything about the actual doctor since I’ve never had the chance to meet him, his PA takes care of everything. In general, I’m very unhappy with their way of caring for their patiences.

Would not recommend. I called to set up an appointment, verified they accepted my insurance and then once i arrived after filling out paper work they told me it would be over $ 100 to be seen today. Completely absurd. I have had the same insurance for over a year and never even been required a copay at ANY other doctor or dentist. The person at the desk told me have a good day and sent me away. HORRIBLE.

Find another physician!!! First you will never see the doctor just there PA’s. The PA’s are great but it’s very impersonal, if I wanted a PA I would go to the minute clinic in Walgreens. You never see the same PA, plus instead of writing in the chart they speak into a computer. The walls are very thin and I’m sure everyone around can hear your history and problems… kinda a hippa violation I think. I had an appointment for 1;45 and I’m still sitting in the waiting room (2:45). What is the point of making a appointment? Do yourself a favor… Trust me. Find another doctors office, I’m walking out now!

Dr. Mones is the best doctor I’ve come across. When I used to work in Miami Beach I opted for this location. It’s a clean facility with an organized staff. I love the fact they offer weekend hours, which is what I mainly wanted. Dr. Mones is a family practitioner who truly takes his time to address any questions or concerns. I felt so comfortable with him and his team. When Dr. Mones is not around he has his PA’s assisting him. Unfortunately, his office is too far away from me now to continue going but I HIGHLY recommend him if he’s nearby you.

Dr. Mones is great and most importantly extremely accessible. Very quick to respond to questions/​concerns via the phone which is virtually impossible to find here in Miami. I called on a Sunday morning — Dr. Mones took the call personally, addressed my concern and I went in to see him that same day. The overall experience was positive on all levels. Dr. Mones is a true professional. His staff is courteous and very friendly. The office is clean and modern. Would recommend Dr. Mones to anyone with general medical needs. I’ll be back to see him for sure when the need arises.

They tell you they take CIGNA but not that it’s only for the doctor’s fees. Any labs, tests, etc. go through another provider (another of his businesses) and you have to pay the full amount. When you’re feeling sick and they ask you to sign a release form before any tests, it’s easy to get confused. They don’t make it clear that the form you’re signing means the test isn’t covered by your insurance. If you need speedy lab tests, they send you to the emergency room anyway because they aren’t equipped to do them. Then, what you pay them is for naught because you have to pay the ER copay.

Dr Harris Mones is probably the best Doctor Miami (which isn’t that amazing when you consider most doctors here come from third world countries and barely speak English). He is professional, really friendly, and really makes an effort to be compassionate and caring, even for minor stuff. He is always available, he gives all of hist patients his personal cell, and you are free to call him with questions at any time as long as it’s reasonable and legit reason.
I’ve been with Doctor Harris for 4 years now, and his office is nearly a 40 minute drive away from my house. There are plenty of other docs along the way but the drive is worth it. He has never misdiagnosed any illness that I’ve had and all of his treatments have really helped me. Also, unlike other Doctors, his PAs are very well qualified and knowledgeable, and i feel just as comfortable talking to one of his PAs as I am with him. Other doctors offices that I’ve been to had PAs that clearly don’t seem comfortable or seem knowledgeable.
The only gripe i have with Dr Harrris is that his office is always packed, even if you make an appointment early in the morning you are looking at a wait time of over 30 minutes sometimes. I understand that his office is also an Urgent care center but even for a Urgent Care it seem overbooked.
Overall my health is more important than my time, and I’d rather wait an hour to see Doctor Mones than go anywhere else.

I’ve held off writing this review so as not to base my opinion on just one visit. But today was the topper that has me thinking of finding another doctor. Their greatest advantage is the flexibility of their hours and the ability to pay cash for those who do not have insurance. They offer several diagnostic services on site and they have a couple of waiting areas that are comfortable, clean and even offer TV and iPads while you wait.
My issues are generally with the support staff. They lost my mother’s bloodwork and other samples last time she went, se she isn’t going back. When I went for an injection to get rid of a migraine they didn’t have the medication in stock. They have never offered samples of anything or discount cards. And today, I had to put them on the phone with my pharmacy so they could argue over whose jobs it is to get a prescription pre-​authorization. I felt obligated to call my pharmacist to apologies for the attitude of this offices support staff.
And come to think of it, the doctor under whose name they operate has never actually seen me. I always get a PA. That said, they seem to know their stuff.
In contrast, my brother has had far more positive experiences.
Sadly, in Miami this seems to be the norm and not the exception. Any recommendations in the Kendall are welcome. I think it may time to change.

The office was well-​organized and very modern. What I liked best though was that the staff was interested in understanding my personal needs and listened to my concerns. Additionally, when I needed to contact the office, I was immediately able to speak with someone.

I really wanted to like this place. It’s near my house and seems clean, but while it’s great as an urgent care center, it’s not someplace that will work for my as a regular doctor.
The first time I went in I was a drop in. I waited about 1.5 hours to get seen and then another 30 min in the back waiting for the doc. Once the doctor came, the appointment went well. I found him knowledgeable and personable. He provides all patients with his cell number in case they have an emergency when the office is closed. He suggested I get my long overdue annual checkups for OBGYN and annual physical so I made an appointment. I was optimistic this place would work out as family doctor for regular checkups.
Today I went in for my 8 AM appointment. I scheduled it for early in the morning so that I could available for work by 9:30 at the latest. I got there, signed in, let them know I had an 8 AM appointment, and then waited. At 8:25 I asked them how much longer it would be and they said 10 min. 30 minutes later I started to get really frustrated. Around 9 AM I told them to take me off the list. I can’t rely on someplace that makes you wait that long for an appointment. I don’t mind waiting if I’m a walk in, but the point of an appointment is to avoid the wait time.
EDIT: After I wrote this review the doctor himself sent me a message apologizing. It didn’t get me to go back, but I did appreciate that he took the time to reach out to me. I still think it’s best for urgent care, but I’m willing to accept that I may have had my appointment on an off day for the staff. I will go back if I have an unexpected issue, but I’ve now found another primary care doctor who I really like.

Really awesome, welcome and helpful staff :)
I had a great experience when I went and got a free sample of a very expensive Rx with a discount card! I love that this place welcomes walk-​ins and provides almost every type of medical service so you don’t have to run around from doctor to doctor. It’s a one-​stop shop!
Definitely sticking with Dr. Mones and his staff for all my medical needs :) (just hope there won’t be too many!)

If you speak Spanish you may have originally thought Dr. Hairy Mono, but don’t let that fool you. This is the best doctor I’ve ever been to, and probably the kindest staff you could find.
The first time I called the office, they didn’t even require me to make an appointment, or ask silly questions like «what is the reason for your visit?». They accept walk-​ins, and they will see you quicker than any urgent care.
They conveniently do paps, have sonogram/​echo equipment, and a small pharmacy to list a few amenities. The doctor will also provide his cell phone number in case of urgency.
Despite other reviews complaining about parking, there is ample FREE parking behind the building.
If you’re looking to change doctors, check out Hairy Mono!

You know, oddly pleasant experience.
The place was a bit hard to find. «It’s a white building,» I was told, well, yeah, we’re in Miami… They are all white. Better yet, for those trying to find this office, it’s on 26^th terrace directly AFTER the Coral Gables hospital (on the left) if you’re heading south.
I called ahead and said I was running late and they told me not to worry. There is very little parking here so I had to park illegally while I filled out the information for first time patients.
I then returned the papers and asked the secretary if I could move my car, she told me there were still a few people in front of me, so why not.
I went downstairs, parked in a designated parking spot.
On my way back I received a call from Dr. Mone’s office informing me I’m the next patient. That was so nice. I didn’t loose my place in line or anything.
When I came in I got my routine check up and 10 – 15 minutes after the PA was inside my room. She filled out my paper work and I was out of there in a jiffy.
It was a nice experience considering all the horrible waiting I usually do at DR’s offices. Friendly staff and mostly young professionals.