Hometown Lube

The service was extremely fast and professional. We waited a few minutes while another vehicle was finished and was shocked at how fast our car was taken care of.
If you use the valvoline oil, 5 quarts or less, they give you free wipers!
Will definitely return.

Amazing service. I went there and in 9 minutes. YES, 9 minutes I had my oil changed. What more is there to say. Absolutely the fastest oil change I have ever had. 3 people worked on my car and were so kind and friendly.

My wife went with a Groupon for an oil change and they refused to accept the phone voucher without a printed copy, really? They also wanted to charge extra $$$ without saying why? Very unprofessional employees. Dirty and shady shop. Stay away fellow Unilocalers!!!

This place will rip you off. I bought a Groupon for $ 20 where you get a standard oil change «up to a $ 36 value». I arrive and the manager running the shop proceeds to explain that «with the $ 20 Groupon that I paid I will receive a $ 20 credit on the $ 36 cost of a regular oil change». I argue that this makes absolutely no sense. He basically shuts my hood and tells me «that’s what it is».
The people who working here look shady. I wouldn’t trust them with my car. I got a refund on my Groupon and will never go back.
MESSAGE RESPONSE TO THE MANAGER’S COMMENT BELOW:
The Goupon was not expired. It was a nice attempt to make up for the lack of knowledge of your staff in handing Groupon orders, as well as their lack of professionalism in how they treat their customers. I only wish after reading your reply that I can change my review from one start to zero stars. Unfortunately Unilocal does not allow for reviews of less than one star.
I went in with a Groupon for an oil change of $ 36 value. NOT EXPIRED. I handed it to your, sole called mechanic, and he pointed out the purchase price of the Groupon ($ 20). He told me that if «I wanted the $ 36 oil change that I would have to pay him the difference between the $ 20 I had already paid and the $ 36 value of the Groupon.» He even asked me, «who is going to pay for those $ 16?». Your people are misinformed, as are you.

I have been coming to Hometown Lube for over 10yrs. In those years, the staff has changed but the service was always been courteous, fast and honest. The mechanics showed you the old oil filter & oil they changed, they also showed you the oil they were going to put in. Apparently the most recent change in ownership has decided to do things differently.
I came in today for an oil change and asked for the same oil I have been putting in my truck by them for the last 3yrs. In addition to having a sticker on my front windshield with the oil grade, I told the cashier I wanted the same Mobil 1(5w30) Synthetic. He confirmed my request. As I watched the tech underneath my truck take the plug out and drain all the oil, I saw the other tech walk over to the 4 barrels of motor oils they have. He pumped from an off label motor oil with a different grade. I told him, that wasnt what I paid for. The tech (visibly upset I said something) told me that’s what they have & it’s the same thing. I went and showed him it was a different grade and brand than I paid for. I explained to him, I should have been informed of that before they drained the oil out of the motor. The tech got even more upset & started to shout. He went on to tell me, what was he suppose to do if they don’t have it. I thought to myself… Then why would you try selling something you don’t have or switch products without being truthful? The cashier called the other store to order the right oil. They explained to him where to find the oil at the store I was at. The tech them said he found it and already put it in, but didn’t show me they actually put in the correct oil.
This oil change experience has left me wondering where the disconnect happen at Hometown Lube? It is obvious, they no longer give priority to customer satisfaction, respect, honest service, or clear business practices. Needless to say, I won’t be returning to this establishment, nor will I recommend it to my friends. I suggest you consider doing same.

Awesome service! I come here all the time for the oil changes. But these techs aren’t just oil changers. I just learned how come they always seemed to be so profesional and well trained. Their owner, Gilbert, is an ASE Certified Master Mechanic and he owns several lube shops around town. He seems to take a lot of pride in providing the kind of maintenance that prevents the need for costly repairs. My husband’s car has 235k miles on it and rarely if ever needs more than maintenance… and as a lady, I don’t feel all the intimidation that I would when I go to other places. Thanks guys!!! Keep it up — Leigh.