Interstate All Battery Center

WreeWreeWreeWreeeeeee CLICKCLICKCLICKCLICKCLICK. Ah — the sound of a battery funeral. One of the worst sounds your car could make. Especially if you don’t have means to «Jump» it. It was that time for my car and luckily i had just purchased one of those bulky emergency jumpstart batteries just a few days prior.
So i jump my car and made my way to the interstate store. I chose interstate because my car had an interstate battery in it and their battery for my model had one of the higher cold cranking amps in the list. I wondered how they could have a store just for one brand of vehicle batteries. Turns out they sell all sorts of batteries. Phone batteries, random specialized gadget batteries, tiny batteries, giant batteries, jump start batteries and even flashlights. Not sure how the flashlights got worked into the mix…
It didn’t take long for an employee to acknowledge me and get to work on swapping my battery. It was a younger lad that attended me and he seemed kind of squirrely for some reason. I have one of those cars that has more plastic in the engine bay than it does engine, so i helped the guy out by removing the plastics that hid the battery in this TINY and PITA cage. Luckily, these guys have specialized tools just for these ridiculously designed vehicles because if you had to remove this battery by hand you’d loose fingers. I STILL had to help this little squirrely character remove my battery. I STILL just about lost a finger. Damn you car engineers and your dumb designs.
Once we finished up i paid and hopped in my car. It wasn’t over yet though. As soon as i turned it on i knew something was wrong. My car was forgetting settings and my backup cam wasn’t working. I already knew it was most likely a fuse that was blown during the swap. I actually witnessed the fuse’s death while i watched the kid struggle with the battery without covering the terminals. I don’t like telling people how to do their jobs so i asked what he thought it could be instead. Long story short, he thought it would eventually just fix itself. Come one, if you work with electronics then you should know better. I replaced the fuse when i got home — problem solved.
So there are 3 things that bugged me about my experience. 1) Squirrely Mcgee smashed my had during the removal but failed to even apologize at any point. I didn’t care that i almost lost one of my paws — but a «Whoops mybad, Ese.» would have been nice. 2) Lack of basic electronics knowledge and /​or interest in swapping a fuse that he blew. 3) I got a receipt but at no point was any personal information taken. So, I’m guessing i have to make sure this receipt doesn’t fade and hold on to it in case if the battery might require warranty replacement.
The store has a good variety of batteries but some of their employees could probably use more training in basic electronics troubleshooting. I bought this battery a little over a month ago and it’s already struggling on literal «Cold» starts [as was the previous battery, which i figured was just on it’s last limb]. Only happened once so far but it isn’t even winter yet so i may just have to give another battery brand /​type a try in a few months.

NO STARS!!! Poor customer service!!! Do not buy interstate battery!!! Ok, so my car battery has been acting up and before going I called to ask some questions about my battery’s warranty. The man who answered dodged around my questions, but said that with a receipt we will replace it but we have to check it first, I said ok, then before hanging up he said, you can’t guarantee anything I said… Wt? Ok…
So we went to the store presented the battery and the guy checked it, said it was good, but said will need to check soon. Ok, so we asked for a new battery and they said no. We had a receipt in hand and they still refused, we asked for a manager and he refused, we still insisted on a new battery and after a song and dance got one.
There should be no questions asked, especially if your battery says Interstate and you have a receipt showing the warranty!!!