Just One Look

After looking in different places for a frame to fit this pretty little face I had to look no more once I came to Dolphin’s Just One Look.
I came and got the help I needed from Diego, assistant manager of the store and responsible for cutting the glasses himself. He was very professional and knowledgeable. He wanted to make sure I walked out of there with something I was going to love.
Usually you buy the frame and you have to wait up to fifteen days prior to receiving them. Diego had the prescription glass in store so I had my glasses just a few hours after placing my order.
This was great news, I was ecstatic. My headaches will be gone and I will be able to see comfortably and without getting so tired after reading. Just in time for my five o’clock class.
I am very pleased with this store. Diego helped me to select my carbon fiber Tag Huer glasses and he will have the Cartier special lens cut for me at a very good price.
I really recommend that you come here and look for him. He is helpful, charismatic and great with people. Not to mention he has patience for picky costumers like me.

WARNING: All purchases made at this store are FINAL and can only be exchanged or returned for STORE CREDIT within SEVEN days. This vital piece of information was conveniently NOT mentioned to me when I purchased my Maui Jims for $ 270 and this would’ve been a deal-​breaker since I wasn’t completely sure I about the purchase. Thankfully, when I decided I definitely wasn’t in love with the Maui Jims and wanted to return them, I was still within the seven days. However, when I returned to the store to do an exchange, the sales associate was EXTREMELY rude and analyzed my sunglasses for a good 15 minutes trying to find something wrong with them so she didn’t have to accept them. Unfortunately for her, my Maui Jims were in perfect condition since they were brand new. Then she has the audacity to tell me that whatever I pick out today would only be 25% off as opposed to their normal 35% off because I was doing an exchange. When I asked her where on the receipt did it state that and asked to speak to a manager, she said «nevermind, I’ll give you the 35% off». Whaaat?! As you can see, this place is a SCAM and they have no sense of customer service! STAY AWAY

Don’t buy ANYTHING from here. If you do, negotiate EVERYTHING b/​c they’ll over-​charge if given the opportunity. Don’t expect good or even average service. In fact, prepare to feel like you’re interrupting a party that you weren’t invited to.
They do not stand behind their products either. They see it as an opportunity to «up-​sell» if there’s something wrong with your purchase. Another thing, they’ll make it difficult for you to pay with anything other than cash (sorry but if you’re charging me tax, you’d better pay up on your end, too).
Spend your money elsewhere. Pearl and /​or Cohen’s (or even For Eyes) offers much better alternatives. They have the same brands, stand behind their products and the pricing is better once you figure in the prescription.