Klinit Cleaners

Great customer service. Ms Juana is the best she always give you the best attention, you feel like home.

Terrible Service! Ruined some pants I asked for simple alteration, plus the lady was very rude when I showed her the length of the legs were completely different!

Klinit is by far the best dry clean and laundry service I have ever had in this area. Juanita is always polite, accommodating and finds ways to provide the best customer service every single day. I recommend Klinit because of its expertise and optimal care!

I always use this laundry store and I get an excellent customer service from Mrs Juana. She is very kind and professional doing her job. Thanks for your services.

NO VAYAN A ESTE LUGAR!!! Es pésimo. Han sido advertidos! Les van a dañar la ropa (90% garantizado!) no vayan a esta lavandería de ropas o no confíen ropas que no quisieran que les dañen…

They ruined by husband shirt. Even with the special care label. DO NOT Take your expesive shirts there. Horrible!

I had a great experience. I gave them 30 something shirts one in particular had all the buttons broken from a NY cleaners.
I thought after the cleaners ill buy new buttons.
They returned the shirt cleaned with all new buttons
AWESOME

Thank you thank you thank you for cleaning all my laundry I have literally been to about three or four local dry cleaners and you guys have top them all. Not to mention Spot Cleaners is a rip off and their service is the worst.
My clothing is perfect.
Really glad I finally found a legit laundry cleaners.
And the prices are cheaper too.
Why would u bring your clothes here?

Thank you, Thank you, Thank you!!! Klinit Cleaners saved my favorite silk shirt that got stained with red wine… 3 dry cleaners I went to before told me my shirt was a loss but Klinit took it in and gave it back to me looking better than when I bought it — no wrinkles :) :) — If you ever get a tough stain this is the place to bring your garments to to save them from turning into pajamas. :) :)

DO NOT GO HERE. I just moved into the Ivy and I decided to try this place out even after reading the bad reviews. They returned my clothes with stains they didn’t have before. When I complained the lady said it was my fault. I left the sweater there two more days and when I came back the stain was gone but the sweater had a HOLE in it! Not even close to the stain!!! The lady did not even offer to refund my money much less pay for the sweater. NEVER going back. STAY AWAY!!!

Nothing special, but consistent. Service is either spectacular or blah. Convenient and in the neighborhood. Standard dry cleaning place.

I have taken my clothes here for a long time and spend a good amount of money each time. Recently they have damaged some shirts and have handled the situation VERY poorly. They would not pay for another shirt, even though they accepted blame for the contractor they use to clean.
Simply, I am changing cleaners and will not go back. They are also unreliable with their pick up and drop off, take way to long to return clothes.
THERE ARE BETTER OUT THERE IN BRICKELL.

STAY AWAY… If there was a way to give 0 stars I would. This is the second time they have failed to have my clothes ready on the promised day. The first time I gave them the benefit of doubt. Now I bring my stuff again and after telling me that 2 suits and 3 shirts is going to take 1 week I come pick it up and they told me is nothing is ready and that I have to come back another day. The lady at the counter just simply told me it was not her problem and helped he next costumer… I will never so business with them again… I will be writing a letter to their corporate

Awesome place! Staff is awesome! And the prices are the best in town! With free delivery! Took some dress shirts and suits and needed by the next day and they were able to get everything done by the next day!

STAY AWAY.
I used their services 4 – 5 times with 20 something shirts each time but i can tolerate so many times for price.
Their price was good however, the very last time the lady receiving my shirts gave me a ticket with prices doubled what i used to pay on my previous visits. When i told her thats not my price, she checked the history and said its ok she ll fix it, i do not have to wait. At time of pick up, (why didnt i think of their previous attitudes), the prices obviously weren’t fixed and there was nothing they can do.
The lady made the mistake was there and when i wanted to talk to her and she disappeared. I ended up paying the total not to make my day worse but that will be the end to that place.
I also need to mention previously they had lost 2 shirts — and they simply stare at you with no answers and no solutions.

Used the brickell location a few times and will never go back. At first the seemed to be ok. I took a dress to get hemmed and they did fine. I took a comforter to get dry cleaned and when I got it back it didn’t smell fresh, it kind of still had a dirty smell. Lastly, I took a $ 150 dress, worn once, for dry cleaning and removal of stain and the dress was completely ruined. The black ran all over the white parts of the dress. They said it was a manufacturer defect in the fabric… you be the judge.

To be fair, I have used them for over a year and found the service to be adequate. Not great, but adequate. During that time, they honored some vouchers I found online that were supposed to be for new customers only.
That said, I will not be returning. The last time I took my clothes there, they were delivered to a random building downtown instead of to the downtown store for pickup as usual. If not for the kindness of the reception staff at that building, who called to tell me they had my clothes, I would have lost my clothes and the staff would have been clueless. I know this because after I picked up my clothes from the place they mistakenly delivered them to, I went in to ask if my clothes were ready just to see what they said. The answer I got was that they were not ready — an outright lie!
At this point, I only stood to win as the end result was that I got my clothes returned to me clean and was not responsible for payment since I picked them up from the building (with no help from the store). However, I felt the obligation to let the manager know what had happened.
Instead of appearing apologetic for the mistake, he was more concerned with the unpaid bill. I told him I did not think I should pay full price for a service that was not carried through to completion and that had it not been for the building receptionist, I would be standing there without my clothes. This point was of no consequence for him and he insisted that someone was going to have to pay for it and that it would be the drivers.
I am understanding and I realize a driver can make a mistake occasionally. Not wanting to stick a driver with a bill, I agreed to pay in exchange for a discount on my next service. Still, I got no formal apology and did not sense any remorse from the manager.
When I returned the next time, the attendant, who witnessed my previous exchange with the manager, told me she did not think they could honor the discount. Needless to say, i did not leave my clothes this time and will not be returning.
Executive Summary: This manager is more concerned with getting paid $ 30 for a service they did not fully provide (clean my clothes and return them to the expected location) than with keeping a loyal customer happy and owning up to mistakes with a simple apology, which I have no tolerance for.

They return things without cleaning them or ironing them. They put tickets on like they cleaned it, but its a lie. Then when they offer to redo it for free, they lose shirts.
DO NOT GO HERE.

I have used Klinit services only for shoe repairs. They did a good job but they are not reliable when it comes to the return day and time.
In addition, the last time than I used their services klinit lost my shoes and they were not providing me with a solution or good customer service… It was me that had to keep coming back to the store until they finally found them.
Of course I will never go to Klinit again and I strongly suggest you stay away as well.

I had a groupon here (that is used up by now) but they were really accommodating and let me come back to use the remaining balance several times.
As far as the actual services… I’ve dry cleaned many items here and for the most part they did a great job! Only a few garments I had to send back for a second run but it was of no charge. The prices are extremely reasonable. I’ve used their alteration services as well (hemming, sewing a fallen button back on, and even altering a dress) and was not disappointed.
The location is hard to find as it’s location in the Ivy/​Mynt (or mint?) building complex er, thing. You also have to go through a security gate to get in. No problem, just say you are going to the dry cleaners. Also, the valet will let you park your car while you do your thing for free. Definitely recommend this dry cleaners!

They take 3 – 4 days to get a shirt back to you. Out of 4 nice dress shirts I gave them to dry clean they damaged two of them.
1. One of the shirts has a button midway up the middle of each sleeve (the kind of sleeve you can roll up and button to make it a short sleeve). They press ironed the sleeves right over the buttons and ruined the buttons and the blue color smeared onto the white shirt.
2. The other shirt is navy blue and also has the same buttons, again they did the same thing to that one but no color smeared or maybe just not visible because it’s a dark shirt.
When I saw the shirts the next day I took the white one back so they would try to fix the blue smeared color on the white, after getting it back 4 days later they managed to get «most» of it off but not all. This is what I paid $ 4/​shirt for? Won’t be going back there.