Kmart

A couple of months ago I bought «one smart Blend-​True Instinct– Salmon and Tuna» and it was full of worms. When I went to feed my dog I discovered it. I thought it was a rare incident and since I had trashed the paper container, I did not attempt to refund it.
Last week, I bought it again, not remembering my past experience, and to my dismay, it was spoiled again. Then I realized they are selling spoiled dog food (expiration date is June 2016 however).
When I talked to the manager at the store, she gave me all sort of reasons and mentioned that Kmart can’t open the bags to see if it is spoiled or not. I said, «Ms. Manager, all I ask is that you pass this alone to your general manager so that he takes action with the product distributor». Nevertheless, she was defensive and did everything to convince me that it was not Kmart fault at all. I disagreed, I mentioned that Kmart should conduct an investigation and open as many packages as necessary to get to the core of this issue. Did any other client notice the spoiled food for this brand?
Here we go with a crappy company that belongs to SEARS which is well known for excellent service and warranties.
I prefer to go Target, Walmart or others, but Kmart is really a ghetto store.
So if you buy dog food at Kmart, beware!

Though Kmart can have great prices I usually never visit this store. The service is not the best and the staff doesn’t seem to know much about the items they carry. The customer service to return something is horrendous and let’s not get started on the check out lines. Their system seems to be ancient and it takes forever to check out. I usually only go during Christmas time to buy their Jaclyn smith collection of ornaments but this 2015 Christmas season I was extremely disappointed, come to find they did not have much to choose from.

Esta tienda tine mala organización mal trabajo cuando Yeguas a la caja las cajeras no saben los precios de los productos tuve q hacer fila en 3 cajas horrible la
Mala organización de la tienda cada ve que voy es lo mismo y la cajera túbo q ir a buscar cambio porque no tenía efectivo en la registradora se demoró como 10
Minutos las registradoras sola con fila y las pobres mujeres buscando en las linias los precios porq son diferente hay muchas personas desempleadas y porq no ponen alguien para q haga es trabajo

Messy, disorganized, and where on earth are the employees?
It’s busy — around 40 people at the cash registers — and only two registers open.
Nobody in site of the fitting rooms but then they get upset when you go in them.
I only come here because sometimes I need to. Ugh!

Kmart is my favorite place to do my shopping, at the store and on line. Also, I can pay my bills at one stop. I don’t give them 5 stars, because the register’s machines sometimes freeze. Managers and cashier are helpful. They have improved in the prices inventory. I mean, when you get to the register the price is the same as on the wall. I hope you understand me.

I don’t know what’s the deal with kmart but their customer service skills lack a lot. They only seem to open one or if ur lucky two registers when its busy. When u call they leave u hanging there like they forgot about u. To make matters worse their EXPENSIVE. No wonder Wal-​Mart has always been ahead of them. Kmart should close down for good. They suck!

Went to Kmart for the first time today. I expected it to be similar to walmart, which it was… just not as packed.
Everything was quiet (8am) and organized. Found a few deals on little girl items as well as shoes. They also had a lot of cute stuff for Easter as good prices.
The one downfall was only one cashier,
I know it was early, but there were 8 people in front of me to pay, wait time was long.
This location has a small restaurant area, they serve little Cesar pizza along with a few snacks. It was a bit early for pizza, bit great addition for anyone who is hungry after doing some shopping.
The staff of the floor wasn’t very friendly either. No smiles, no good morning, nothing.

Ewwwww yuck… Why??? Ok. So my son has an unhealthy addiction to lil Caesars pizza, which unfortunately brings us to this location about 2x a month. Yesterday was (for me anyway) the last. I literally stood in a line that consisted of myself, and another woman for 10 minutes, without once being acknowledged by any of the 4 employees behind the pizza counter. WHY do you have 4 employees working pizza, when none know what they’re doing? When I finally was able to establish some kind of eye contact with one of the women, I said, «Hi! Can I please order?» She basically looked at me like I had said, «Hi! Can I please punch your face??» I realized the dirty look was for 2 reasons, 1– I asked in English, and 2– since I must be some gringa scum how dare I speak when all 4 employees are busy making ONE pizza for some guy that was half asleep on a table. Anyway… I guess I prompted her to start doing her job, and at least she turned to the woman that was also waiting, and in Spanish, asked if she was ready. The woman wanted some special they had advertised, and was told the promo was over… At this point I just giggled and left. Listen. I get it. It’s Kmart, and it’s Lil Caesars… But that really shouldn’t stop employees from doing their job. I was gonna share my experience with management, but decided it wasn’t worth trying to talk Spanish over. Btw… Place is dingy, and everyone looks like they’re just waiting for their # to be called, by God.

The longest register waits in any retail establishment. Employees are disengaged and act like they just want to go home. Management hesitates to answer questions and does not care whether you buy with them or not. Terrible service. Assistant manager does not even know information about credit cards they offer. I heard her tell a guest «we don’t know any information about the credit card. Do you want it, or not?»

WOW! Who knew K-​Mart still existed!
I went here on mission to find bed sheets. Man did I make out with a steal! $ 5.00 bucks! I mean come on! How can you beat that?!
Well I roamed around for a bit, and found a lot of house whole goods for decent prices. When I went it was pretty empty, which made the checkout simple.
It wasn’t dirty as I have read from previous reviews…
Though I did find a good deal I believe Walmart is better…

This Kmart is dirty but the staff is friendly but the bathrooms were filthy found toilet paper on the floor and it smelled but if it wasn’t for the staff I wouldn’t give them the 2 stars

This is one of those places I try my best to stay away from. My wife needed to go by here recently for something she needed. In addition to what she was buying, she saw some ads in the school supply section for folders, pencils and something else for 10 cents, limit 5 per customer. At the register in the garden center the pencils came up at 25 cents instead. She was only buying 4 packs. The person at the register refused to honor the price even after he went back himself, stating he did not see the ad for the pencils. We then had to walk back with him again to show him the multiple bright colored tags with the offer. He then proceeded to say that we needed to buy more items to get the pencils for 10 cents. Upon calling the store manager, he came over and asked us what was the discount he needed to apply. He was oblivious, unapologetic and all he did was manually override the price and left. The manager sarcastically said to us, have a nice day and the original guy didn’t apologize either. No empathy whatsoever and yes, this was all over 60 cents. It’s the principal of the matter.
I actually noticed that the stocking and merchandising in the store has improved quite a bit. Kudos to Kmart for this however, they’re investing in stock and making things neat but if you don’t train your people to be helpful and customer friendly, people will stay away. I’d rather pay more money and receive okay service. And frankly, even if some employees don’t speak Spanish, it doesn’t give them an excuse to be rude and make a customer feel like a nuisance. I’m all for latinos getting jobs and earning a living but it doesn’t give them an excuse to mistreat people. Even if you don’t speak a word of English, you can still be helpful and friendly.

I haven’t visited Kmart in a while, since I live closer to a Walmart. However, I was passing it a few weeks ago and needed to go curtain shopping with a friend.
— The first thing I noticed was the parking of situation. There is a lot of parking, and you don’t have to park far at times.
— Second thing I noticed was that none of the workers really knew where anything was at the store. I asked two workers for help, and they all look confused.
— Third thing I noticed is that it is less busier than Walmart. Their prices are as competitive as Walmart’s prices also. Only downside is that there is a smaller selection.
All in all, it is a good store if you want to avoid the budget crowds. However, I do not plan to come here unless I am in the area. All the workers who couldn’t answer my questions just ticked me off.

I used to go here with my mom when i was younger, but I have not been here in a long time. I randomly stopped by hoping to find a ethernet to USB cord. I didn’t find it, but the place is really dead and empty. I speed walked through the whole store. Probably won’t be shopping here again anytime soon.

Zero customer service. I truly mean zero. Most of the time people ignore you and are indifferent, but if you’re really unfortunate, they’ll look annoyed if you need anything (particularly if you speak English) and you’ll find out how rude these people can be.

Horrible service. I stayed around waiting on a Sunday to place something on Lay Away until 10:35 am and no one ever showed up. The cashier in the front just said to come back at a better time. I’m sorry, for actually assuming someone can help me during work hours. I just hung up with them after calling four times, to ask a simple question and no one ever picked up the phone after being on hold for several minutes. There’s just something about this place and customer service. I can’t say much about the store in general though I barely go there.

This place is usually empty. It has a good variety of thing such as, appliances, clothing, toys, gardening, etc. The staff is helpful and kind. Although I prefer walmart, kmart is only 5 blocks from where I live.

Although I definately prefer Walmart’s vast variety of products & prices, this Kmart is way closer to my house & is conveniently open 24hrs!
So if you need some toilet paper pronto & Publix is closed, I head to Kmart!

Though I’m not a K-​Mart guy (I rep WM), this store is waaay nicer and better managed than the one on 37^th and 7^th.
The store is usually kept clean and organized, but personally, I don’t like their merchandise and I think their prices are too high.
If K-​Mart is your cup of tea, then you’ll enjoy this location.
3 stars. A-​OK