Leyani

Leyani was actually part of a hotel/​restaurant vendor package for my wedding reception. So, I had no other option but to choose Leyani for my linens. Upon calling Leyani’s office, I got the impression that all they wanted you to do was upgrade and have me spend money to surpass what was already included in the hotel package. I told them I did not want to upgrade as I was on a budget. I went to the appointment and had to wait about 20 minutes while Leyani’s employees were having lunch. I was then greeted by a very rude young lady that wanted to rush my appointment. I originally wanted chibarri chairs, but they were 4 per person and I had 100 guests. I did not want to spend $ 400 extra. So instead, I chose the covered chairs with the burlap sashes, tied in knots. However, I had to go through their sashes as the attendant was not interested in showing me anything. She reluctantly showed me how the burlap sashes were tied in knots and I wanted something a bit more elegant (perhaps a flower in the middle of the knot). She showed me a bow that could be pinned to the burlap knot. I asked her how much extra and she told me $ 4.00 per chair. For that I would just get the chibarri chairs! She huffed and puffed and I became upset and asked to speak to the manager. AT that point, Leyani came in and I explained the whole situation. She apologized for her employee and stated that perhaps she was having a bad day. I made the order for the chair covers and burlap sashes with knots. On wedding day, the linens looked decent with the exception of the linens for the sweetheart table. You could tell it was folded and no one bothered to iron it. I would not recommend Leyani for linens if you have a hotel package deal. These people are only interested in «upgrading» you and making money.
Due to family circumstances (a special needs child), I have many expenses and could not spend the money I could have easily spent for upgrades. Leyani and her staff should practice providing good customer service to people who are on a budget just as equally as those that are able to splurge.
I DO NOT RECOMMEND THIS COMPANY FOR LINEN SERVICES. Customer service is not their priority. Making money is.

What a beautiful evening we had working with Leyani Linens at a wedding on November 15^th, 2013. The linens were flawless and made the table setting look elegant and beautiful to photograph. As photographers, its the little details that create an amazing image. We look forward to working with this company in the future.

Amazing service! Loved the selection of linens, chair colors, etc. Everything at our wedding went smoothly due to her help and expertise! Totally recommend!