Malibu Pool Service

This is my local pool supply store. It has a convenient location. They virtually always have whatever chemicals I need for the pool. If they don’t it usually comes in the next day. Checks of the pool and spa water are always free, and are cheerfully and expertly performed by the manager Lissette, who happens to be a real sweetheart! They can get a little backed up when it’s busy, but other than that I’ve no complaint. I have not had any pool service, repair, or construction with them, so I cannot comment on that aspect of the business

Always helpful and very fast service… We have been coming here for years. I never have to carry my jugs back out to the car and if we have have questions Malibu pools is always extremely knowledgable. Thank you Malibu!

Absolutely the worst service I have ever experienced. When I first hired them they were alright. The pool guy would come on time and service the pool. I then suspected a leak in my pool and asked them to help. They said they will do it. I paid upfront. A week later they told me it was fixed. However, I kept noticing the water level going down. I tried to call and they always said they will get back to me but NEVER did! My water bill was $ 500. I finally got a hold of Lisette and she told me that the leak was never fixed because the guy just left their company. After few more weeks of mind-​numbing, frustrating talks, they came and «fixed» the leak. The pool was a mess. They never cleaned and when I finally got them back they said my pump was broken. I did not believe them since we just replaced the pump a year ago. I got completely fed up with them and told them not to service my pool anymore. I never got a sincere apology or a break on their fees. I don’t know how they stay in business but they are absolutely horrendous.