Miami Airport Marriott

Nothing fancy, you get the basics somewhat similar to other Hotels in the area.
Cons: the wifi was crappy, beds were so. so in the comfortable category (sheets on the bed were a size small), the coffee pot was broken. No security box available.
Pros: The service was good at the front desk (though no bag assistance) The location is decent, there are a few markets and restaurants within a mile radius, and of course you have the airport nearby. parking was easy breezy but does come at a cost ($ 17 per day).
Being that MIA airport is full of other options I wouldn’t consider staying here again unless I found a great deal and needed a spot to crash for the night. This Hotel is ideal for a one or maybe two night stay tops.

Terrible service. If I didn’t have to rate a star, I would give them a ⁰⁄₅. We had to ask for the manager to get our bills corrected and have been waiting 45 minutes so far. The server took too long to bring drinks to the table and forgot details of what everyone ordered to eat. Would not recommend eating here. The manager was rude when trying to figure out the bills as well. I worked in the food service industry and respect the job, but this was a horrible experience.

My friends and I stayed here the night before her wedding and we found the hotel to be just beautiful. We were too busy with wedding preparations to enjoy the services the hotel had to offer, but I just have to commend the staff. They all were very polite, professional, and very accommodating, especially Nelson, who was not on the housekeeping staff, but gladly and quickly, filled our requests. Kudos to the staff for great customer service. I’d definitely stay there again. Everything in the room was on point.

Stayed long term here for more than 2 weeks. Staff is pretty accommodating when you arrive. Prior to arrival if you have to deal with the phone operator that takes forever to answer the phone, plus you run the risk of no one picking up after they transfer you.
I got stuck in no man’s land while trying to see if they had a room for me to check in. Oh don’t count on them calling you when your room is ready because I never got a call or explanation of what happend.
I also ordered a double bed room and was confirmed for one twice by the staff only to be put in a single king bed room. They were accommodating with a roll out bed and switched my room the next day.
Like most higher end Marriott they charge for everything internet in room is 14 plus for regular 18 for high speed. Parking overnight is 17 and half the time you don’t know if they charging you since the gate key hardly ever works.
There is free lobby WiFi that you can connect to in some of the rooms. Although is too slow for video conferencing you can check your email and such without issue.
Décor seems a little tacky for a hotel of its class although it is at the airport

We just checked in a couple of hours ago. Wanted to write the review now so I don’t forget.
I wouldn’t give the hotel itself more than three stars due to it definitely showing some age along with that smell older hotels seem to have (a chemical that’s supposed to freshen the air but just smells like the cigarette freshener).
But I give the hotel 4 stars because of the shuttle driver (free shuttle) from Miami airport.
His name is Josue and when we told him we wanted some Cuban food he told us there’s one right next to the hotel but will be closing in 15 minutes. He offered to drop us and take our luggage to the hotel.
Not only did he do just that, he came back to the restaurant after he went to Marriot Courtyard and realized we told him the wrong Marriot.
Once we realized which one we were staying he made another run to the airport and then when he got back he personally brought our bags up to the room. And then he refused the offer an extra tip!

I stayed at this Marriott as a birthday present. A friend and I were going on a cruise and this was the hotel she chose. I wouldnt have personally chosen it but Im not rude and dont turn down well-​intended gifts.
So I get to the airport and Im excited. Its my birthday afterall! I ask for directions to the shuttles. As it turns out you have to wave down any of the shuttles for them to stop. It was a plus that they have a shuttle though. So I wait for a while. I guess I’d just missed the last shuttle. The driver finally sees me and stops but wayyyy down the platform. Not a big deal if I didnt have luggage. I jog/​hobble down to meet him. He’s polite and takes my bags. His cologne is about 500 times over the limit but he’s nice. The ride to the hotel was a little stifling and he almost missed another passenger that was waving for him to stop as well.
I bypassed the front desk on my way in. My friend was already checked in. The lobby is pretty and looks pretty new. No complaints about the appearance of the lobby. The elevators are visually appealing as well. They stopped working while I was there so only visually. The rooms are also NOT near the elevators. I thought that was great. Having worked in a few hotels, I know what a pain it can be to try to get EVERYONE a room away from the elevator. The room was nice and spacious. The beds were UBER comfy.
My friend and I did a quick turn around and headed out for food. After a quick look at the menu for the restaurant we decided to go out for food. On our return we stopped at the bar downstairs. It took quite some time before anyone even acknowledged our mere presence. Not a «hello» or a smile or a head nod. Nada! Finally we order. I watch the woman pour ¾ of a shot into the jigger and then fill the rest of the glass with soda. My drink tasted like juice. Its my first drink of my birthday celebration so Im a bit disappointed. Even more so when I get my check and see that I paid $ 10 for a watered down drink. My friend (a bartender) and I look at each other completely shocked. Wont eat or drink here again. Ever.
The next morning we get up to leave for the cruise!!! We’d been told that there was a shuttle to the Port. We go down and ask one of the valet guys and he tells us there isnt a such thing. Umm what?! Now what do we do! I suggest we ask someone else. I mean yes, he stands out front all day and should know where the vans that pull up go but whatever. One of the front desk ladies is asked and she says Yes and gives us times. Serious lack of communication here. There is a fee for the shuttle but its not expensive so who cares as long as it exists!
Housekeeping was nice. Super sweet ladies. The young lady at the front desk was the greatest. Friendly and knowledgeable. Before we leave, my friend asks if the shuttle will pick us up from the Port as well and are told «yes». We cancel a res at another hotel and decide to stay here again when we return because of the shuttles. Off to the cruise!!!
We return and call the hotel to ask what time the shuttles pick up at the Port. «Im sorry ma’am. We dont pick you up.» Excuse me??? Someone specifically told us that we would be and we cancelled another hotel room for THIS REASON! My friend asks to speak to a manager. She’s put thru to a voicemail. I’m sure Jesus will call me home before that manager EVER calls back. Especially since that was Monday and its now Wednesday!!! Ugh!!! Also, you mean to tell me that when that man drops off someone at the Port we cant ride back with him to the same hotel that he just left from??? STUPID! Anyways, after some negotiations with some men at the Port, we find a shuttle to take us back. A little sketchy but Im alive to tell the story.
The same young lady that checked us out on Friday morning checked us back in on Monday morning. Again, still very sweet and pleasant. She even helped me track down my phone charger that was left when I checked out. Got to the room and crashed immediately! I woke up and rolled over to sunflower seeds in my bed. The sheets looked clean otherwise so Im sure the housekeeper dropped them in the bed while make it. WHO MAKES A BED WHILE EATING SUNFLOWER SEEDS???
The next morning was an easy checkout. The same polite and helpful young lady was at the desk. She was the highlight of the entire trip. A true hospitality gem.

Came here for a training and used location for an event not as a nightly stay. The place was clean, the staff was nice, and the location for the skyline was pretty neat.
The only issue that I had was with parking. I circled around for a while till I found a spot, and I was on location from 10 AM — 3 PM. The bill for parking for those 5 Hours was $ 17! I’m a Miami native so I know parking in some places is ridiculously high and annoying to find. But this isn’t a CocoWalk or Miami Beach location!

Very nice experience! Registration desk was quick, professional & the gentleman that checked us in was a pleasure.
Shuttle to airport was timely, driver very helpful.
We would have booked directly had Marriott picked up the phone (7:30pm) but we consequently booked thru Priceline who booked us for the same evening stay.
Overall, very nice!

Three night stay. The price seemed fine. The bed was comfortable (firm). The pillows were comfortable (not overstuffed or too firm). The room was clean. The staff were friendly and helpful. The restaurants are pretty good and not overpriced. The breakfast buffet is varied and worth eating. There’s a Starbucks in the lobby. It’s right next to the airport and has a free airport shuttle. The wifi has been rock solid, though it’s an extra cost. And most importantly, there haven’t been any noises keeping me awake or waking me up in the middle of the night. It’s been a great stay. I wish all my hotel stays were this smooth.

I moved here from another Marriott I stayed at in weeks past so that I could get that more upscale experience and the standard Marriott bed you find in most full service Marriots… Well… in all it’s a little disappointing.
Parking was easy, and the price was about what I was paying at my previous hotel. It’s part of a complex of Marriott properties that all share the unattended parking entrance.
This place starts off with a lot of potential for an older building. The lobby seems to have gone through a recent renovation, and boasts a wide open bar and what appears to be a complete Starbucks (although it is actually run by the Marriott, you can use your card for purchases, and that’s a positive). The service at the desk is fast and friendly, and I was off to my room in short order.
The first thing of note is that all the signs say the Concierge Room is on the 7^th floor of the building I was staying in. In fact, the room has been moved into the lobby opposite the bar. I am not sure why the signs have not been update when it is clear that a lot of work went into building out an upscale concierge room. The downside is that the ceiling is open to the bar, and so all the ambient noise makes the room seem more institutional than a place to crash and have a cookie after work. The staff also seems to be absent most of the time I’m in there.
Breakfast is served as part of the main hotel restaurant buffet and omelet bar. This is very similar in concept to another hotel I used to live at in Chicago Oakbroak, but the similarity is only in feature and not in delivery. I can’t quite describe what is lacking, if its the soggy bacon or the dry eggs… or perhaps the long walk and having to open a door to get your food to your table…
The rest of the hotel need some updating, but I could easily live with it. The room itself was comfortable and as «Marriott» as they come… but the Bed. The one thing that I count on when I stay in a full service property, is basically the same crappy bed I was trying to get away from by upgrading to this hotel. I can’t excuse that.
If the bed wasn’t so disappointing, I’d be rating this place at about 4 stars for friendly staff and an upscale feel (at least from the lobby to the elevator). But I’m lost on the bed. If not for the Starbucks right there on site that saves me having to park on the miracle mile for my morning fix, this place would be 2 stars. Someone here needs to go to the «Shop At Marriott» site and order some new beds and linens.

I honestly can’t see where the bad reviews come from. I thought this place was pretty nice. Not upscale, but it’s a Courtyard.
The front desk employees were super friendly and made me feel very welcome. I told them when I arrived that Southwest lost my luggage and my trip was starting out bumpy. To ease some of the frustration I was upgraded to a suite, even though it wasn’t their fault my luggage was lost. In my opinion that an example of great customer service. I was also compensated with tooth brushes and other toiletries.
The room was not dated at all. It was pretty modern and very clean. Décor is not necessary a deal breaker for me cleanliness is.
My only con was upon checking in there were only two people working the front desk so we had to wait a bit longer than I’d prefer. Other than that I would have given them 5 stars.

We chose not to stay down at the beach for our pre-​cruise stop in Miami. With the cruise night stop package where they offer a free transfer to the cruise terminal the following day, this Courtyard property offered everything that we needed. A very busy place with so much traffic going in and out, the hotel managed to keep everything under control. This is a very large Marriott property with many extras to offer. The hotel offers the best location to the airport with a free shuttle transfer and a very efficient transfer option to the cruise terminal. This package is very hard to beat for value.
Bonus: The breakfast buffet the following morning was excellent and way worth it.
Courtyard & Marriott and Residence Inn are all on the same property.

Starbucks in the lobby. Churrasco steak in the hotel restaurant was phenomenal! Champions Sports Bar on site but service is slow. Starbucks opens at 5am.

The hot tub was awesome. Otherwise I would never book here again. It’s very overpriced for what you’re getting. My biggest issue is being charged for parking. $ 17 for one night. Unfortunately I wasn’t the one who booked, I would never pay $ 200/​night for a hotel near the airport without parking, internet, and continental breakfast included. Better off staying elsewhere if you want a good deal.

Stayed here night before a cruise. Have shuttle to cruise which works well. Are dinner here and burgers were delicious. Room was abut small but fair. Breakfast buffet was fantastic. Made to order omlets and eggs. Crisp bacon, lots of fruit, cheeses and fresh sliced meet for sandwiches or whatever. As Elite members, breakfast was complimentary and in separate dining area which was nice.

Super close to MIA everything was fine except no in room safe. Their Airport shuttles run every 10 mins starting @ 5am. They share a parking lot with one of their Courtyard hotels. Check in was fast. We would use them again.

Some of the other guests in the pool area were annoying. Otherwise, this is a great hotel. Clean room, great service. Room service breakfast was pricey, but hey… it’s a hotel after all!
I want to specifically point out Javier’s professionalism and attention to guests’ needs. Next time we are in Miami, we will look for a room here first.

Great customer service! I realized after my departure from Miami that I was missing one of my very favorite (and expensive) gold and diamond earrings. I had no idea where I’d lost it but had hoped that perhaps I’d left it in my hotel room. I called the Marriott… gave them the info and figured the chances of ever hearing from them again were slim and none. I was shocked when I actually received a call from the Marriott loss prevention (Dwayne) to tell me that they had my earring! Kat (who has been with the hotel 25 years) could’t have been nicer and more helpful. Thank you to housekeeping as well for being so honest. My earring is on it’s way back to me via UPS.
I also love the rooms here along with the extra comfortable beds!

New «online» checkin — it should pull an elite upgrade room when you check in. It didn’t. Doesn’t anyone care about doing a good job anymore? And the TVs here are HDTVs connected to some horrible low-​res cable service. And forget about using your Chromecast. They have all of the buttons on the TV «nonfunctional» so they can sell their movies, which don’t appear to be HD either.
Just hope nothing else is terrible.

I love to stay with Marriott, The Decoration was warm feeling, And the location was excellent — 5 star,
Parking — they charge $ 17/​night for parking, and offer free shuttle — 5 star (Free parking for Platinum member, good to belong),
but the shuttle bus driver is terrible.- 1 star for the driver.
Service of Staff — 5 Star, I use mobile check-​in and it was nice, smooth, and fast. People Was very friendly and helpful
Gym– Nice gym for work out except to tired to work out. Did not have chance to use it.
Room is average, but comfortable. Concierge Lounge can use some improvement. — 3 Star