Miami Car Credit

Sales representative, Mr. Dalton, was not pushy or aggressive, which is a huge plus given the general consensus at used car lots around Miami. We were pre-​approved, and I was surprised at how speedy the entire process was (especially the paperwork). I wasn’t given the usual negotiating treatment, where associates stand by the water cooler and make you wait in an office every time you have a question on price. Wanted to negotiate price, and was able to speak directly with the Sales Manager in less than 5 min. Overall, a good experience, and great if you’re pressed for time. They were also comfortable with me having two mechanics inspect the car thoroughly before buying. Entire process from decision to closing took under an hour.

Absolutely the WORST car experience I’ve ever had the misfortune to endure! I arrived on a Friday, spent literally the entire day from around 10am until they were locking up the place and still couldn’t get a single thing in WRITING. They literally refused to put anything in writing so that I could look over the details and fine print. RED FLAG #1. The next day I received a message from Graham stating he had ‘really really REALLY GREAT NEWS!” Assuming that they had lowered the price of the car that I was somewhat interested in to a more reasonable price I called back only to find out that the really great news was nothing more then GRAHAM wanting me to take a survey on my experience!!! RED FLAG #2 I was in shock! I had wasted my entire day looking at cars that when I showed interest in was told they ‘weren’t ready or able to be sold” only to be shown more cars that when I showed interest in was told I couldn’t afford or wouldn’t qualify for. None of it made sense and to say I was completely unimpressed to be mislead AGAIN only to take a customer survey is an understatement! Instead of hanging up on the fool i explained what a compete nightmare my experience had been. Less than an hour later the manager Albert contacted me. I spent over an hour on the phone and finally we came to a price/​agreement on a particular car that I was interested in. I was leaving town (3hrs away) the very next day and had already rented a car for a week assuming we couldn’t come to an agreement to buy myself some time. I told him I could return after work to finalize the deal the next day if necessary however he told me not to worry and we agreed I’d be back that weekend to sign. Well come Monday I was told per my sales rep that the car wouldn’t be lowered to the price i had agreed to with Albert. Basically Albert had completely LIED to me & wasted more of my time. I told the sales rep I was completely over Miami Car Credit and asked that he leave me alone. 2 hours later Albert called me, screamed at me for 30mim about calling him a liar and then hung up his phone on me after he said everything he wanted to say. I’ve dealt with all kinds of people in my lifetime but I’ve never dealt with such shady SCUMBAGS like those you will find at Miami Car Credit. Their entire pitch is they will finance anyone and everyone no matter what your credit is, even if you have no credit and that couldn’t be farther from the truth. Everything about this place is BAD. I would HIGHLY recommend taking the bus rather than buying a car from these crooks!

they help my daughter get her frist fiancé vehicle
maintain her stability for herself and son

Got a beautiful VW Passat from Miami Car Credit Miami store! Thank you all the staff for your hard work and making it possible for me to ride again!