Miami Skydiving Center

The process to actually go skydiving is more stressful then the act itself. We found this place through Groupon, but we did not know we needed to make a reservation. Luckily we called ahead which is how we found out, and we scheduled an appointment. This location is by Tamiami Airport off of 137 — to find the actual warehouse is a mission.
The reservation times are pretty flexible, we ended up getting there a little late but it was ok. After filling out the paperwork and handing our information, we ended up waiting another 45 minutes or so. Once we were ready, all of the skydiving instructors were super helpful and very comforting. They all talked to you to get to know you to make you feel less nervous about jumping off a plane. The entire experience lasted like 10 minutes, and then they drive you from off of Naranja (the drop-​off location) back to Tamiami Airport. Once you get back, they handover the pictures that your instructor took on the go-​pro (no one has a good side when they are that high in the air) so you can decide if you would like to buy pictures. This is a great place to go to for your first time experience.

Worst experience by staff named Maria. I booked a deal online and showed up for the jump. Soon as I walked in a woman named Maria yelled from the door asking what my reservation name was as she suited up a jumper. I informed her that I didn’t book a reservation as it did not state that it was required online.
She informed me loudly that she does not take jumps without reservations and I will not be seen today. When I asked to speak to her manager, she called someone and informed me that no manger was available and that she is the assistant manager.
When I asked for the contact information for the manager she called some random person at the a call center. I declined to speak to the individual and requested a business card.
Upon leaving the skydive center I called 305−909−6860 number. Worst decision ever! The employee was absolutely disgusting. She told me she didn’t have to talk to me and would hang up on me if I didn’t answer her questions.
I simply asked her for the manger’s name and email address to which she was providing mid sentence. When I asked her to repeat «Luther» email address she told me she did not have to and I needed to answer her questions. When I asked to be transferred, she told me she would not transfer me but would hang up.
So I hung up on her disrespectful self and called back to talk to another call center employee who was much more respectful and transferred me to the Miami drop zone manger «Kevin.» Unfortunately I was unable to leave a voicemail message because their phone rings then gives you a busy signal.
Horrible customer service to say the least. This experience is not even worth the 1 star that Unilocal is forcing me to leave!

One of the worst scams i ever booked through groupon. I booked my jump 1 week in advanced and bought my tickets and they reschedule my jump on a sunday with no customer service to even contact just txt. I wake up Monday the day of the original jump after taking my day off work and the Rudest customer service lady answers and says that they
«scheduled plane maintenance»
On the plane and they dont fly tuesday or wednesday and they only had Thrusday available at 6:45 and after that they would be booked for 1 hold month smh. Making it impossible to go since i have work and a life not revolving this stupid company. The lady did not want to refund my card for a mistake they made and ruining my bday! Then she did not provide a solution but after i asked her for refund she Hung up on me. I ask you what type of company is this where are the business ethic’s!!! Maybe not even a company some Micky Mouse Scam. Hoping you forget to rebook to pocket the money! Dont buy w them not worth it!!!

So after the bachelor trip in Miami, I called my credit card company for a dispute with this money grubby skydiving company.
I told the dispute investigater how this skydiving center refused to refund me the money after they canceled my jump due to a «scheduled plane maintenance» even though I booked it in advance. He asked me if the merchant provide a reason for the refusal, and I told him that the merchant said it’s because I booked it online.
After a few questions he seemed to agreed that it is rediculous for me to pay for a service I’ve never received due to the merchant’s inability to provide. He said they will process the dispute, and credit my account back with the full amount. I got my $ 550 back immediately.
So if you got ripped off like me by this place, filed a dispute with your credit card company. They will protect you from cheating merchants like these guys.

These people are ripping people off! If you are over 200 pounds they have the nerve to charge you $ 60! What sort of shit is that? Total rip off! On top of that, if you want a picture while skydiving, it’s 80 bucks! RIP OFF!

The jump is excellent. We reserved a 11:00am one but they kept us wait for more than two hours. The two person who arrived after us got to jump first and they also had the reservation for 11. We don’t know why they did that. But it’s really terrible! The unexpected long waiting time interrupted our whole plan for the day.

It was our first experience at this location but my second tandem jump overall.
We both had a great jump, felt safe and landed very smoothy. When getting back to the dropzone, my girlfriends instructor offered us to view the pictures he took which were great by the way, and off course to buy if interested. 80 $ is ok I’d suppose.
As of the price, I had a travel zoo deal so 150 $ per tandem aich is pretty good deal overall.
By the way the scale is a bit off so if you are pretty close to 200lbs you will burst and be charged 30 $ extra
So for these reason I give it a 4stars
Cheers

We found out about this Center through Groupon, where we purchased our trip. After many scheduling issues, we managed to book two months in advance. The actual bad thing is that their pictures and videos are ridiculous expensive ($ 100pp) and they won’t let you bring your own GoPro. The staff was okay and mostly just wanted to get everyone to jump on time. My instructor was also okay– we landed safely. Their handling of the business did not really get in the way of the absolutely incredible experience! Definitely want to do it again.

SOO much fun!
Arrived early and was greeted by a guy who explained to us what paperwork to fill out. Once we did the check-​in, we then met the people we were going to go tandem sky diving with. Ermi (not sure about his name) was very friendly. A hungarian guy living in miami, he was professional and friendly all at once. Derian, from toronto was a less friendly but a professional nonetheless
After a brief instructional chat, we went up in the air and then dropped from a perfectly good plane. Why you ask? because we can! I went for the video and pictures package ($ 150 extra, including a $ 50 discount for buying it a few days before the scheduled trip).
This is one of those things that you have to do if you are not afraid of heights. We had a perfect day: cool, light winds, not a cloud in the sky.

I had an excellent first experience for my birthday. My instructor Patrick was totally cool and laid back. The anticipation preceding the day of the jump was the hardest thing, I almost scared myself out of it. But once I was there, the staff was very casual about everything and that made me feel more comfortable. The whole descent beginning from jump to free fall to gliding to landing felt like 5 seconds not 8 minutes. The adrenaline high was incredible. I can’t wait to do it again!

What was supposed to be me celebration 5 yrs of weight loss has turned into 4 months of agony and pain and my legs will never be the same. I went to jump at this facility with 3 of my friends. The instructor I got had a chip on his shoulder the minute he had his firs interaction with me. I couldn’t quite understand why in an industry where customer service is so important he was rude. On the way down to the ground I didn’t move correctly and he kicked me in both of my shins to get my attention very hard. He asked me what the f**k I was doing. I told him that is what i thought I should be doing. I have never had physical problems with my calves ever (I have run two hal marathons and play tennis at least 4 times a week.) Soon after I got an infection of cellulitis in both of my calves. I went skydiving in late september and i got that infection in the second week of May and I couldn’t walk for 10 days. We are now in Januay 2015 and i just got done seeing my second infectious disease doctor to find out I have developed lyphedena in both of my calves. My circulation and blood flow don’t work properly so I must now wear compression socks for the rest of my life and I can’t play tennis anymore or run. This has turned out to be a life changing event and not in a good way.

I have one word GREEDY
I took three people including myself, thats $ 627 ($ 209 per person cash) I paid a $ 150 cancelation fee for arriving a day late, I made a mistake when I booked. I have a business so I get it, however, we showed up so cut us a little slack. If you are over 200lbs you pay a surcharge I am 6ft 2inches and 203lbs, ok then big guy I t’s an extra $ 10 a pound. An extra $ 30, at this point I’m pissed. We wanted videos that’s $ 79 a person if you pay with a cc and by now I was all out of cash, I asked the owner how about two vids for the price of three after all I’m into this extravaganza for $ 965 with two vids and I don’t want to cross a $ 1000. So reluctantly he agrees.
This whole thing cost way too much $ 322 per person, if your going to be so greedy do it with a smile at least.
How much of that cash does the IRS gets its hands on? Your guess is as good as mine.

Highly recommend! I’m actually terrified of heights but decided to take advantage of the groupon deal and cross sky diving off my bucket list! The staff is like a family, they’re pretty much all very friendly and make you feel secure/​comfortable. It was an unforgettable experience. I can honestly say I went through a cloud which was just mind blowing. I truly treasured every second of it and can’t wait to do it again. Once you do it you’ll want to do it over and over.

Crazy crazy crazy!!! Went with my bf for his 30^th birthday. Now mind you I’m scared of heights and never ever thought I would go skydiving. I booked our jump on a Thursday and they gave us the option of 7 or 9am, we picked 9am. The time of arrival is not your jump time by the way, expect to be there for 3 hrs or so. You’ll fill out the paper work which basically removes them from being liable for anything that happens to you. That only took like 10 mins. After that you watch a short video about sky diving and safety tips.
Get your voucher from groupon, you’ll pay half the price plus get a free t-​shirt.
We finally got to jump at 12. The reason being is that they were ppl there before us and the plane they use is small so it literally can only fit 5 ppl max (the pilot, two jumpers and the tandems). So we spent most of our time just waiting for our turn.
When we actually got on the plane it took about 15 mins for us to get to the desired elevation.
I went first, when that door opened I swear my heart dropped, shit just got real lol. I had my eyes closed when we first jumped out because I was terrified. I opened them once I felt the parachute open. The ride down took 10 mins or so. The landing was easy.
My experience was good, you don’t feel like your falling from the sky like one might expect.
I would highly recommend this place. I felt very safe which was the most important thing for me, the staff was very friendly and answered any questions we had.

After driving all night, over 900 miles for a 12:30 appointment, the skydiving center called at 9:30am and cancelled because their ‘pilot was sick’. I tried rescheduling for all possible days I would be in Miami, but was told they were booked every single one of those days. The company then told me they would NOT give my money back. The girl on the phone was rude and told me they would issue a gift certificate that would be good at a location in Virginia, which was a lie. Do NOT use this company! Most of these positive reviews are fake. This place will take your money and refuse to give it back!!!

Jumped for the first time today, it was for my 25^th bday present to myself. It was AMAZING! the weather was a little bad in the morning, so they called me that it’ll be postponed for an hour or so. When I got there, you fill out paper works, sign your life away (haha), then you sit, watch a video then they do a demo on what to do. They put your gear on and you wait…
I recommend video and photos, it is an amazing experience. I didn’t get the package but will go back to do it again.
The instructors will come get you, check your gear again, they check it like. 4 times just to make sure and it made me feel safer. They try to talk to you a little to get over your nervousness, which was nice. Then you board the plane with your instructor. You sit and they go over what you have to do again (which is not much, it’s really simple). They attach themselves to you then once the plane is up in the air and ready, the door opens!!! You get ready, one by one you sit on the edge of the plane… the instructor «pushes» you out with him and off you go! It was amazing, like.AMAZING.
Definitely recommend it; if you get motion sickness, you will get a little dizzy and sick, but it’ll be over really quickly so try to just calm yourself down. Please don’t throw up lol
Overall, amazing and i’m so glad i did it!
My instructor was Angelo and he was wonderful. I pleasant to work with.

I guess I’ll be the first one to post a review for 2014 plus im bored at work.
Decided for my new years resolution to go skydiving, something different rather than getting drunk at clubs and bars. I bought the skydiving voucher on living social for about $ 175.00 and it came with a $ 25 credit towards videos and photos plus we got a free t-​shirt.
Long story short:
It was my first time super nervous but I had an amazing time. When you get there you will have to fill out and initial a bunch of stuff you know the typical «not responsible» and blah blah blah. Then you watch a video and one of the workers come out and instruct you on what to do before you get on the plane. I didn’t interact with any of the staff but one, unfortunately i forgot his name but he was super cool and from the looks of it everyone else (Staff) were nice too.
It was about 6 of us on the plane, and the instructors reminded us of what we had to do, we jumped off about 10,000 feet… it was an amazing experience.
Definitely do recommend this place and definitely will come back again with more people if my friends stop being chicken sh***.

My fiancé and I both jumped for the first time with Miami Skydiving Center…
I’m scared of heights yet the guys made us feel extremely comfortable and made the experience awesome & exciting! Most of all I felt safe. We’re already planning to jump again with our instructors Imre Bucsany & Demian Klenk… it was an awesome experience! Oh, & our pictures & videos were awesome!!!

I decided to celebrate my 30^th birthday in Miami and quickly decided that the best way to celebrate life was to jump out of a plane :)
I chose the Miami Skydiving Center because of the Unilocal reviews, and I can honestly say it was one of the best decisions that I have ever made. The instructors were great, they made me feel very comfortable, and were absolutely hilarious.
Unfortunately I lost my DVD while I was in Miami… but guess WHAT! We left a message with the instructors and a new DVD was in our mailbox by the time we got back to NY. AWESOME!!! Thanks Angelo!

I never thought I would skydive, but here I am about to write a review about my first experience…
I probably would never done it if it hadn’t been for my sister’s groupon, dropping the price to $ 160/​person from $ 250. My other sister was amped to do it so I couldn’t sit out and be the lame older sister.
We hit traffic on our way to the center and were all freaking out, thinking we wouldn’t be able to go. Lucky for us they weren’t full and we only were 15 minutes late. After a little bit of confusion with the groupons, we signed our lives away and waited for the instructors to come back.
My instructor’s name was Damian, and he joked that the only parachute he had was an X-​large while he strapped me into one (which was the right size)…Since the plane was so small, only two of us could go which was a bummer cause one of my sister’s had to go by herself.
We didn’t have any training except how to place our hands and arms once we started freefalling. It was a little nerve racking too because they didn’t give us any safety info or show any how-​to videos which would have been a bit reassuring. Once we were buckled in our gear, we headed to the plane.
My sister and I basically were sitting in our instructor’s laps which may have been awkward for guys, cause we were REALLY close for just meeting 5 minutes ago. The plane ride up was probably the scariest part for me. The plane was not only tiny and a little rattly, but at one point the pilot made a huge incline into the air and my stomach dropped. My hands also started sweating while we idled at the 10,000 ft mark for a little cause other sky divers were going below us.
We finally were ready and Damian opened the door and well, we jumped outta a plane from 10,000 ft. The free fall was the best part, the feeling you get is unreal. Its like your not even falling, just floating in the air. This lasted for a few seconds, then he pulled the parachute and let me guide it for a little. We did a few 360’s, but nothing too crazy. The view wasn’t as good as I had expected, lots of farms, and just random buildings, but still the experience was incredible.
We landed in a field a mile or so from the center, with a van waiting for us…
So you are probably wondering why I only gave them 4 stars when I raved about the surreal experience…
1. They should have some more training, the center itself wasn’t that nice either so it would have helped reassure me that the place was legit.
2. I was Damian’s last reservation so it seemed as if he was either tired or just not talkative but it would have helped to give me some advice on the plane ride up.
My sister’s instructor was giving her tips like breath through the nose, etc.
3. I paid $ 80 for pictures, they could have been a little bit better quality. It wasn’t a total rip off, but $ 80 for 50 decent quality pictures?
A couple words of advice
1. Wear sneakers
2. Wear pants
3. Eat at least 3 hours before, my sister got sick on the way down (her instructor spun her around a lot) and we had eaten like 2 hours before.
4. If you are going to get pictures, bring cash its $ 10 less.
5. Have fun!
Unilocal 365: ¹⁴¹⁄₃₆₅