Office Depot

I gave it 3 stars because I actually found someone to help me relatively quick.
While you can find all of your home & office needs on your own its those times you need to speak to someone that’s a problem.
The checkout lines are also terrible, they only have one checkout person while the print area has like 4 people just sitting or standing there, jeez

Terrible Office Depot, really slow. Zero customer service. Go elsewhere. Even their self service copy center sucks. No organization– waiting…

Upon entering, I was not greeted in any way nor was I asked if I needed any help or direction. There were no in-​store signs guiding me to the appropriate department.
I needed to exchange a defective product I bought online from Office Depot; I ended up waiting 10 minutes in the wrong line to then be redirected to a different line and wait another 15. The staff didn’t seem very enthused or thoroughly trained, especially not in the subtleties of customer service. One young lady looked at me very blankly when I was next in line, instead of a simple «how can I help you?»
The manager (or assistant manager) was generous with his assistance, though not as welcoming as I would’ve liked.
For this sub-​par service, I would simply recommend shopping online. Getting to the store isn’t worth the hassle if the staff don’t effectively create a welcoming and pleasurable atmosphere as well as a memorable service experience for the customer.