Opulent Items

Very nice material, exactly what I want! Very modern design~ I choose the Italian leather including back side and it matches with the coffee table and looks so great! I love it so much! Perfect at my house~ very nice experience with opulent items and it also easy to assemble!

Update: I purchased a full bedroom set and a sectional sofa from Opulent Items at the beginning of July. The bedroom set didn’t arrive after 2.5 weeks (expected delivery was 2 weeks) and after several attempts to communicate with Opulent Items I was told that the item was discontinued. They offered links to other stores but I asked for a refund and it was given. The sofa was delivered after 10 weeks (expected delivery of 8 weeks) and the delivery company AM Home Delivery had to be pressured by both myself and the Opulent Items manager in order to deliver by then. They wanted to delay another week. Communication and the stress of not knowing when or if I would receive my expensive purchases is not an ordeal I would want to endure again.
That said, we are very happy with the sofa that we did receive, Small Connie Sectional in dark brown and tan. It was a breeze to setup and arrived in good condition. It looks very good in our condo.
If you are in love with Opulent Item’s selection, then purchase knowing that it could take a long time, and delivery may be a hassle if Opulent Items continues to use AM Home Delivery.

Love my new sofa! It is very unique. I am happy to say that I am sure not many people have a purple leather couch with a light installed! Customer service was awesome, any questions or concerns I had were immediately followed up by a representative.

I only have great things to say about Opulent Items. It took me awhile to find the right leather sectional sofa and OI had it. This was for our non-​profit corporate apartment, so price, size and color was a major factor. Henry was very responsive and advised that my initial order with headrest was a special order and would take longer. He offered the non-​headrest option which could be delivered within my time frame. The sectional was professionally wrapped and delivered without any scratches or dents. This was the way to go. Getting lots of compliments about the sectional from my people. I would definitely buy from Opulent Items again.

I ordered a custom leather sofa from Opulent Items and was extremely satisfied with the customer service, delivery, and merchandise. I had been looking for a modern leather sectional, but could not find the correct size to fit in my living space. So I was excited when I found out Opulent Items customizes orders. I was told custom orders can take a bit longer do to the customization, but it was completely worth it. Henry was very helpful and patient with all my questions. When I received my sofa I was so happy. It fit perfectly in my living room. I would recommend Opulent Items for people lookig for cool, modern furniture.

I have just installed the sectional in my apartment and it looks fantastic! The packaging was amazing and actually it took me a while to unpack everything (3 layers), but it did its job — the sectional arrived in pristine condition.
My order was quite a logistical challenge, as I had to get it delivered within one week — previous delivery from another store has damaged the item, and I had guests scheduled to arrive. Opulent Items was very responsive when I was trying to find what they currently have in stock on the West Coast. I was able to find an item I was happy with, and it has arrived exactly a week after the order was placed.
I will definitely do more business with Opulent Items, if I ever need any other furniture they have, and will recommend them to my friends.

DO BUSINESS WITH OPULENT ITEMS AT YOUR OWN PERIL!
I ordered a sofa from Opulent Items on the 16^th of December 2013 at a cost of $ 2835.50. The delivery period for the item per Opulent’s web site is eight weeks on average, which would make the expected delivery date 10^th February 2014. Having not received the merchandise nor any correspondence from the supplier by the 24^th of February 2014 (10 weeks after the order) I contacted them to find out what was going on. I was advised that there were problems with quality tests on my item and that I could expect delivery on the 21^st of April (18 weeks after the order). Again having not received the merchandise nor any correspondence from the supplier by the 24^th of April 2014, I enquired as to what was going on. This time I was advised that the shipment was rescheduled for the 11^th of May 2014. At this point I did not trust that I would ever receive the sofa and initiated a credit card charge back. With Paypal as the intermediary, the supplier did everything in his power to block the chargeback. After many emails, telephone calls, stress, anger and anxiety I finally got refunded on the 19^th August 2014 (8 months after paying).
During the entire ordeal, I dealt with Henry Gonzalez, who I believe is the owner of Opulent Items. I believe this is a one man operation because Henry is the only person one could possibly contact at Opulent, whether it be by phone or email. He is an individual with questionable business ethics and absolutely no concern for his customers. My advice is to steer clear of doing business with Opulent Items.