Pearle Vision

If I can give them negative stars I would. However I Matt say the doctor is very nice and helpful. However the staff and owner that sells the glasses and contact are horrible. This place is a bait and switch, I took my daughter to get contacts and they told me her prescription was a special order and I had to pay for them upfront for a year supply ($ 355), my insurance covered for most so my total was $ 180, this was four pairs. Once I got the contact lenses, I only received one pair and they told me that the price I paid was for one pair and not four. If my daughter wanted the other three I would have to pay an additional $ 655! I was floored and argued as professionally as I could. They didn’t budge and said that was the price.
I’m currently on the hold with corporate. Let’s see what they say. I will await a call from the regional manager. Let’s see if I get the call.

My husband & I went in for an eye exam. This getting old stuff sucks and we both need readers. Fortunately for me, I still have ²⁰⁄₂₀ but still need readers. Unfortunately, we went in on a gloriously sunny, beautiful Miami day. I mention this because we both got our eyes dilated and we had a heck of a time keeping our eyes open outside. Even with sunglasses. Next time we will go on a cloudy day.
We chose Pearle due to location and because they are a preferred provider under our insurance. Our appointment time was honored with no wait. The doctor was friendly and thorough.
The girl assisting us with our frame selection was friendly & not pushy. They are pretty pricey though. So we decided to just shop around before committing. If we keep the same insurance, we will go back next year for our eye exam.

This store has a wide selection of frames, and a wide variety of lenses. Contact lenses come in very quickly. The girls are very helpful and pleasant. The Dr was very nice and sweet, she took her time doing my exam, I did not feel rushed.

Came here as a walk-​in. I was very happy with the Doctor and the service the girls gave me for picking my glasses. Choice and quality of frames were just what I was looking for. They helped me pick out lenses too. Explained why I needed certain lenses. Something I could not get online. I can high key recommend this location.

I’ve been here 3 times and the staff is always pleasant. The optometrist is very nice and helpful. Keep up the great work!

Overpriced! and on top of that not a very good customer service. I would never recommend this place to anyone.

This place is great I don’t understand why everyone says its terrible the glasses are expensive I agree but the girl was friendly my glasses were fine and everything turned out great

Just went back for my glasses and it was a good experienced and received good customer service. However, glasses are pricey and ended up spending $ 400. My frames alone were $ 178… Online the same frames in amazon were $ 88… So disappointed that I did not look in amazon first. Next time :-/
Price for an appointment with the optometrist was $ 84. I thought this place would be less expensive, but I was wrong.

If I could give this place a –5 rating I would. The service is terrible. The woman that works at the desk called nancy is the rudest most vulgar woman in the world the second I walked in she gave me attitude. and tried to talk down to me. The eye doctors don’t have any idea what they’re doing. They messed up my prescription 3 times and are completely incompetent. I will not be returning ever again. All this store has given me is problems!