Professional Management

I rented a unit at Hamilton on the Bay, for four years, which is managed by Professional Management Inc. When I went into their office to sign my new lease, they did not tell me that they were increasing the rent. They simply handed my new rental agreement over to me and said nothing. I was shocked and felt that this was completely unprofessional, not to mention a complete lack of respect towards their residents. I told them that I would take the new lease with me and think about if I was going to sign a new lease. They said that I was not allowed to take the lease with me out of their office unsigned… NOT ALLOWED TO TAKE THE LEASE WITH ME OUT OF THEIR OFFICE??? This company lies to your face, makes up ILLEGAL rules, and cannot expect a tenant to sign a new lease with a rent increase without first telling them of the increase. I decided to move out and went to the office to reserve the elevator for August 19^th from 9 AM to 5 PM. At 9:30 AM on August 19^th, a security guard came up to my apartment in the midst of my move and told me I needed to stop the move because I had not reserved the elevator. Someone else was moving out this day and they said that they had reservedthe elevator. I was shocked, and when I spoke with the management office they told me that they never had it in their computer that the elevator was reserved for my move. I told them that I had reserved it a month prior to my move, and even filled out a form in their office saying that I was moving on August 19^th at 9 AM. I even double-​checked with the management office that the elevator was reserved for my move!!! There was never any apology for their mistake, and when I went into the office later to return my keys, there still was no apology for adding more stress to a very stressful moving day. This company is corrupt and has ZERO work ethic. I am highly disgusted and completely disappointed with their lack of respect towards that residents. Do not rent a unit through Professional Management Inc.