Public Storage

I booked my reservation at this place because my mover said he had a storage unit there and it would be easier for him to manage all the stuff i was going to store and because they had a 50% off first month offer. i got there ½ an hour earlier to give some extra time to my movers to unload the truck. the manager, an angry faced individual who never even greeted me or said a good morning, and whose name tag read «DIB» opened the door and even though I excused myself as soon as he opened the door for starting to unload before I rented my unit, he started to question me why I was doing it. I told him again that I had a reservation and that my movers had recommended me to rent a unit from them, so long story short he goes to the computer, and tells me i cannot get the 50% off because the movers recommended me and i was trying to abuse the offer. which does not make any sense at all since I was referred to them by one of their customers, so instead of rewarding referrals they penalize referrals??? it might be some kind of reverse marketing strategy that i am not aware off, perhaps they have too many rentals and they want to get rid of some customers instead of getting new ones? so my belongings are off the truck, the movers are charging me and this guy tells me that he is not giving me the 50% off offer because i am a referral and therefore i am abusing the offer, so what is left? pay the regular price to the mean, angry, grouchy, ogre named DIB. you know what though, if he had greeted me, his first customer of the day, with a good morning how are you this morning Mr Customer, and he would at least try to smile at some point during our interaction, i would not be writing this review
least not with one solitary star. good riddance angry DIB, I will pray that you do not get any customer referrals, God forbid you might have to honor a corporate offer or you might develop some new business,

Great and quick service to get me moved in! Carlos at the front desk was very efficient, helpful, and thorough. Made an otherwise stressful moving experience easier

Rosy was a huge help and very friendly! She made the whole process easy and was very efficient!

Carlos at the front office was super helpful and made my move easy. The property is well located and easy access.

This location is really great. The facility is clean and well-​cared for. The customer service is very good — Rosy and Geydis were so kind and helpful! They really care about their customers. Great place!

Rosie is delightful. The place seems very safe and clean. They are extremely efficient. And Joseph is a doll.

I gave this place a 1 start rating because I have to in order to continue this review, because in all honesty the staff is far from Being stars… HORRIBLE! The most disrespectful bunch of people I’ve encountered, down to the manager. The so called «manager» named Carlos is a disrespectful unprofessional and to add insult to injury, a liar. Shamelessly LIED to his superior (which by the way is another idiot by the name of Rolando) about the lock to my unit. Needless to say this was the worst experience I’ve had with public storage! Avoid this place if at all possible!

I chose this spot for my storage needs due to location. It seemed good enough to get the job done but there are some aspects of it that now give me anxiety every time I have to go:
1. Cart checkout process: You have to stand at the backdoor like a pouting puppy until someone notices you and comes to unlock a cart. Sometimes, they are on hour long breaks and in that case, you’re on your own.
2. No dumping: The parking lot houses huge dumpsters that we’re not allowed to use. I end up taking boxes out of my car, all to return with empty boxes to fill it up again. It’s annoying.
3. Don’t accept deliveries: I’ve heard some storage facilities can accept deliveries… This would make my life a whole lot easier.
4. Location: It took me about ten times of driving here before I really figured out how to do it. Unless you’re coming from southbound on US-​1, it’s a pain.
Is this how all storage facilities are? If so, I’m thinking I have a new business calling. I could make a lot of product-​heavy people pretty happy!

Amazing staff makes the process very simple. Ralph and Carlos were a pleasure to work with. Place has a weird smell, but I guess most storages places are like that?

I think this place is overpriced for no reason. I lost some of my belongings… Not sure how, no one was able to help. The insurance you are paying for monthly is pointless. There needs to be signs of forced entry for them to cover anything.

It’s the luxury of a rich society that allows individuals to collect so many material things that they need to pay to put them somewhere. And so it is. Our teensy apartment doesn’t have much wiggle room for extra stuff, so we were forced to rent out a little climate controlled box in the Public Storage facility down the street.
Little did we know they’d up the rent every freakin’ month. FML. I mean, they totally screw you — they know no one wants to move their crap once they have it situated, so they continually raise the rent after you’re all moved in. Makes me want to live out of a small suitcase. But no matter how I scale down my junk (and I’ve done wonders getting rid of stuff over the years), it’s still more than I can store in our place. So we’re forced to pay these people $ 100 a month to use their closet. Lame!
On one minor positive note, the place is climate controlled, so your things are well kept. They do have odd hours for a storage facility though, and you can’t access your belongings all the time.
Sigh. What I wouldn’t give for a garage.