Guadalupe greeted me with a big smile as I entered the Storage office. She was very helpful and provided exceptional customer service throughout the entire process. I would highly recommend this storage place.
Eladio I.
Évaluation du lieu : 1 Miami, FL
If there was a zero star option, I would have selected it for this review. We paid well over $ 200 per month for the security, privacy, and assurance my property was safe at this Public Storage facility. Their websites boasts«Public Storage is a respected and trusted operator of self-storage facilities». Unfortunately, nothing could be further from the truth. In early October 2015 I went to retrieve my RV from this Public Storage facility. Upon arrival my RV was missing. When I went to the office to report the theft the first thing out of the employee’s mouth was; «We are not responsible». After reviewing the surveillance videos, it was realized my RV had been stolen 11 days prior. Public Storage did not communicate to me there had been a break-in nor that there had been any theft. In fact, they did not communicate to any other several hundred tenants that there had been a break-in. I also found out from my insurance claims adjuster that this is the third theft at this location in 2015 all of which have involved a white pick up truck as seen in the video when my RV was stolen. I urge anyone looking to secure their property with space at this location to beware and reconsider.
Carlos R.
Évaluation du lieu : 1 Miami, FL
Do not trust this place storage first they offer 50 percent the fist month and i never get discount, a person named maria gave me the wrong size and when I claim, she told me than she is going to give me a new one but I lost my discount, beside she never told me than I had a fee horrible services and I still receiving bill from there Please do not make automatic payment they will took your money even when you cancel