South Dental Kendall

HORRIBLE SERVICE!!! My children have been going to South Dental since 2000 and recently in the last 2 years the service has become horrible. My most recent experience was in May when I took my daughter for her 6 month cleaning. Her appointment was at 8:00, by 9:00 she had not been called in yet Spanish speaking patients would come in with appointments after 9:00 and got called in right away. At 9:30 she got called in after I said something and at 11:00 I asked why she was not done and that I wanted to check on her. She was asleep in a dental chair in the back waiting for the dentist to see her. By 11:30, I left saying I would be back which of course I won’t be. And again, this was the 4^th time that the my children were forgotten while others were taken care of. I did not want to change at first since that had been their dental office since they were toddlers.

Terrible service! Very poor! I made an appointment today and came in no one was there and I’ve waited for 2 hours!