The UPS Store

Have been doing business ther over 3 years. Staff has alway treated me well.

Great service, friendly people. I’m always shocked how wonderful a customer service experience you can have compared to a post office. I arrived here at 845 and found parking but after 9 am plan on hoofing it. Get your docs notarized here.

I have been to this place couple of times and the service is excellent. I needed some business cards done and they had it ready the same day. The printing service is exactly what I need for my business. Thank you guys!

This place are my 2^nd office… all in one office shop. Very friendly staff. I always came here for all my office needs. I have been good loyal customers for 5 years.

It’s been tow years since I have opened my entertainment company and it has been a very rapid growth and whole the work! Thanks to a person that always been there with a smile on her face always no matter the time, a email, a call away or in person so that she could help with presentations or whatever more work we needed to be done, always impeccable! The best experience it has been being away here in Puerto Rico and needing a presentation to be done and only be able to explain what was needed and she would get it done and have it ready for me the next day! A total success! Immensely grateful so with everything she has done with me and my business! Thank you Alexandra for all you support and all your availability! I don’t know what we would do without you. All you help and the your lovely way of always telling us that yes it can be done! Thanks with all my heart!!! ;)

I had planned on mailing several boxes of clothes to my mother but after I asked an employee named Alexandria (she has a Spanish accent) for a pair of scissors I changed my mind. I found out her name because while I was in the store she enthusiastically conversed with the Fed Ex guy (she called him «baby»). Apparently her leisure conversation with him was more important than helping me with my packages.
When I asked her if I could borrow a pair of scissors she was very loud and rude. She said, «No, we ain’t got no scissors for you to use.» She was very unprofessional. I just said okay and left. She could have at least assisted me in buying a pair of scissors but from the look on her face she did not want to be bothered. Her negative attitude encouraged me to take my business to the post office.
The store was tiny and unorganized. The people that work there appear to care more about socializing with each other than helping customers. I will never waste my time in that store again.

This is the first UPS I’ve ever been to that will not tape a small box for free. Not only am I a regular customer, but I also paid for the box and for shipping. Whenever I do get a greeting upon entering, the employee has their back turned and they always give the vibe that they are busy doing something else and you need to wait on them while they take their time. Don’t expect a ‘thank you’ for your purchase either. Needless to say, I’m not a fan of this location.

After several visits to this location I love coming here. As long as I’m walking and not looking for a parking. The inside is a good size they offer a good selection of office supplies and packing material as well as greeting cards, and fun little cute gift bags and boxes. Well organized and clean.
The staff here are very helpful and knowledgable. They offer you the best rates and are very accommodating. I have never had to wait in long lines. They get you in and out in a hurry.
Great place to send off packages and find great fun unique items to purchase. Excellent service here.

I had to make an emergency print of a ONE PAGE documents and I was in the area of this UPS store so I stop by because there are well known and convenience place for such things. I was charged $ 3.16 for ONE PAGE. ONE PAGE really? If you need to print a document, go somewhere else.

So convenient and knowledgeable. They do so many things here from catalogs, business cards, and notary. Great owner and staff. I recommend for any small or large project.

Stopped in today to get a last minute proposal ready. Friendly staff got it together for me at a great price.
Handy service right on Flagler Street in Dowtown Miami.