Petsmart

I bought some fish here and once I got them home and in the tank, I could see that they were sick. Shame on me for not inspecting the fish closer at the store, they were small schooling fish so I didn’t think anything of it. The three fish I bought, all died but not because of neglect or bad water levels, it’s because they were sick. I went to get three replacements to add to my tank of three to make six fish total. When I arrived, it was very obvious that the two tanks with Neon Tetra’s were all sick but of course they were more than happy to sell me some more. I pointed out that they had ICK and told them I’m not getting any. On the way out, I briefly chatted with the manager who told me that all of the sick fish were in the back and not out for sale. I told her she’s wrong, she needs to take better control of the situation, remedy it asap before the rest of the healthy fish get sick (one filtration system for all the fish so there is massive cross contamination going on) and explained that I bought sick fish from them before and they’re all dead and now I’m prophylactically treating my healthy fish because I think I see a white dot. All I got in exchange was a non heart felt, «sorry.» I might buy something from here in a pinch but will go back to ordering online with Dr. Fosters. If you’re new to fish, do not buy from here because you might be setting yourself up for failure see that they had no qualms sending me home with sick fish (full disclaimer, I should have paid closer attention in the store and accept partial blame!) and were more than happy to try to do it again. Either very stupid or unethical and I’m not down with either.