Alexanders Mobility Svc

I have moved many times during my life, but this was FAR AND AWAY THE VERY WORST experience I have ever had with a moving company. When I arranged for the pick-​up, we had a long telephone discussion that the truck would come to my home, and pick up a couple of items there and then we would go to a storage facility to pick up items from storage. However, the movers went to the wrong place, and called me up to ask where I was. The contract specified that Alexanders Mobility would re-​pack some china to make sure it was packed correctly. However, at the time of the pick-​up, the mover told me it was unnecessary to repack the china, but that it was packed well enough. However, many pieces of china were broken in the course of the move. So, I guess it probably would have been better not to take the short-​cut, but to re-​pack the items as the contract specified. When the moving team eventually arrived at the destination on the West Coast, the delivery team scratched the hard wood floors. In addition, the movers lacked the physical strength to carry some of the boxes. So, they rolled boxes up several flights of stairs — including boxes containing delicate electronic stereo equipment. (All of this was photographed. One can only imagine what the were dong when they were not being observed by the owners of the items being moved.) The movers were unprofessional, and fought with one another during the course of the move. When one of them injured himself, he bled profusely on the dining room table requiring us to clean up after him. (I hope his blood did not contain infectious agents such as hepatitis virus.) At the end of the move, the driver drove off before we could discuss some of the issues with him. When we eventually called Alexander Mobility, one employee offered the explanation that they had sub-​contracted the move to Atlas Van Lines, and that the Atlas moving teams were not up to the same standards as Alexanders’ employees. This may well be correct. But, if so, why on earth did they transfer my possessions to Atlas when they already knew that Atlas moving teams were sub-​standard! I post this in the hope that others will avoid this type of bad experience.