Five Guys Burgers and Fries

Five Guys was a staple in college. The burgers could just be absolutely loaded up with ingredients, the fries would feed you for days. And the best part was, you could get an awesome burger for not a lot of money.
However, somewhere along the way it became ok to just raise prices and think the public isn’t going to get it? I can go to a restaurant and get a burger and fries to go for equal to or even less than what I’d pay at 5 guys now. It used to be $ 5 and change for a nice decent burger, now it’s basically $ 7 plus $ 4 for fries, don’t forget the drink. Before you know it you’re at $ 13-​$ 14 for just a fast casual dining experience.
Do you know what I can get for $ 14? Two orders of Chipotle for myself and fiancé. Think about that!
I do love the taste of 5 guys, but somewhere along the way you guys forgot your value proposition.

This was our first visit to a Five Guys Burgers and Fries. We each ordered a. regular fry… That was a mistake, because that was way too much fries! They were delicious though. The burgers were excellent, too. The young man who waited on us was very friendly, and the restaurant was spotless. It was pricey for what is essentially fast food, but the food was definitely much better quality than other fast food.

Really good burgers. I like that I can customize my burger to have what I want on it. The fries are amazing too. It’s a little expensive for pretty much a fast food place, but I’d rather pay a little more and get better tasting food.

Worse burger I have ever had. This is absolute gut rot and it’s hard to be worse than McDonalds or Burger King, but this place has managed to make a burger worse than either one of these two fast food places.
I hate it when a business puts lipstick on a pig in order to try and pass their product off for something it isn’t. What this burger is is fast food, but with the inflated prices they charge for this garbage they’re trying to pass it off for actual food and I have to tell you, it’s nothing less than a complete joke. No taste to it, greasy, small and burnt.
Two thumbs down and if I had more thumbs, I’d use them to give this food extra thumbs down.

Clean. Not fast food but good and EFFICIENT. Super friendly staff makes it seem like you already know everyone that works there.
Delicious and well prepared — LIke they actually care about the product they’re serving you.
I’ll say clean again because not only is the inside spotless but they actually care about the outside of their store also! Very pleasant to walk into. Good music and at a nice volume where you can still talk with someone.
Really a great choice if you’re feeling a burger and definitely the go to spot in this area.

I’ve been coming here since this five guys first opened & it’s always been consistently good! The burgers are always so fresh. I think the burgers taste even better if you eat it there. They are messy but, I don’t mind. When you order fries, they over flow the cup & it spills into the bag. You get your money’s worth. The employees are always so friendly!
It’s no in n out but, it’s the best place for a fast food burger in Cleveland.

We had a really great experience again here. Good food and Fries are amazing.

Best fast food burgers you can get!
They always give you WAY fries more than you expect! I swear, if you order a «small» fries… they put a small cup in a bag… and then just dump fries into the bag… So you’re really just telling them how big of a cup you want in your massive bag of fries :)
Food takes longer than other fast food places, but they have the shelled peanuts and fancy soda machines to keep you busy for the extra 3 minutes… so no complaints there.

Most burgers come with 2 patties. So be ready to be stuffed. Order small fries cause they give you lots of extra in the bag. Alwsys order mine «all the way» cause the toppings are so good. Expensive but worth the treat.

So, this is a new location. Happened to be in the neighborhood, so we dropped in for a late lunch. We opted to share a burger, and they nicely cut it in half for us. Ordered a cheeseburger, small fries, and a drink.
The cheeseburger… I’m not sure if it’s normally a double patty but that’s what we got. Everything is cooked to order, so it’s fresh as can be. Love that… I hate when something has been sitting in a warming oven for who knows how long. And I can tell!
So, I’m sure food is the same at every Five Guys but I am not sure about the service. I thought it was outstanding. Super nice workers– they even offer to assist you or get you things after you’ve had a seat. What kind of fast food joint has such great service? Next time you’re craving a greasy burger and you’re in Berea, go to Five Guys.

Solid 4 stars for this new, open since March, location just south of Cleveland Hopkins airport just off the interstate.
This is one of the larger Five Guys locations I’ve seen, and it is standard FG burgers (read: very good). A cheeseburger all-​the-​way with medium fries and a drink will set you back $ 12.58. The burger is a hot mess. That’s a good thing — hot and a mess, with all the toppings piled high and dripping off in wonderful cheesiness, challenging you to get them in your mouth before they fall! The burger itself is only mildly seasoned if at all. Ingredients, including the bun, are all first quality and very fresh.
Five Guys fries are a mountain of potato goodness. Even the regular size fries will feed you and a friend, maybe more. Some not so good news — they’re not my fave fries. They are fresh cut and tasty with some skin on, but they are a wide cut and somewhat limp compared to the competition. So they’re good, but not great.
The staff here is very friendly, efficient and the store is clean. I was approached three times during a recent visit to see how my food was and if I needed anything. Heck, I don’t get that good of service at some full serve places.
California’s In N Out still makes a better no-​nonsense burger (make mine double double animal style), and their fries are crispier and tastier, too, but unless you find yourself magically whisked from Cleveland to LA, Five Guys Burgers are about as good as it gets in these parts for fast food burgers. Expensive, but hey you’re worth it… Enjoy!