Vivid Salon and Spa

Jessica is such a good hair stylist! I never have had any problems booking with her or even sometimes last minute appointments! I recommend her to all of my friends and family! She is so nice and listens to understand what you really want done to your hair! The salon is very nice and very easy to find. I honestly have no complaints!

Wow, I got a groupon and was lucky to get Jessica who did a bang up job. I got a cut and color and she was fantastic. I would got back. I feel sorry for the other reviewers that had bad experiences. seems to me it depends who the stylist is.

I made an appointment for cut style blow out and condishioning a week prior, confirmed via txt. They called me 1 hr before my appointment to cancel because of the supposedly 2 wedding parties. Meaning, they booked someone after me that could make more money of. I said canceling was not an option for me since I had a wedding to go to and already bought the groupon. The girl on the phone responded «uggghhh then, you can come so we can get you out of the way».
I showed up 30 min early, just so they could finish me before the «wedding parties». There were other hairdressers working on one wedding party, but Amy, my stylist, was still not there. When she arrived 30 min later, the first wedding party left and the hairdressers were ordering food. For the remaining time I was there, there was NO OTHER WEDDING PARTIES coming.
Amy just looked at me and asked me what I wanted. I said I bought the groupon for cut blow out and style. She had a terrible attitude and was barely talking to me.
She brushed and partially dried my hair, took the towel off, and said «done». Then added «what, you want some hair spray?!»
I said that I also paid for styling my hair. She said that style is an up do and I have to pay extra. I explained that I don’t want an updo! Just style! Then she said that style is the blow out drying.
I showed her the coupon that distinguishes between STYLE and BLOW OUT. She made a face and said: «well then, your hair is long and u have to pay extra»
She half assed my curls on half wet hair, barely even touched my hair with the scissors. Never corrected the undone curls. I tipped, like I always do, was nice and respectful. But, trust me I will never be back in this unprofessional place.
This is my first time writing a review for a hair place. I just wanted to let the future customers know what is waiting for them: a half assed style done by someone who puts no effort in it, hairstylists who make decisions about up charges without management consult, and prioritize food over customer care.

Booked appointments too close together. Didn’t have time to finish all my services.
I had a am appointment for a hair cut and eyebrow wax. She greeted me, introduced herself and varified that we were doing a cut and eyebrows. The stylist did a wonderful job on the cut and style. I don’t feel like she rushed through in when she was behind. I am happy with the cut. There was no time for my eyebrows which she didn’t even mention. She gave me coupons and rushed me over to pay, no apology. Nothing. I mean she didn’t even tell me she wasn’t going to do it. It was light there was no mention of eyebrows what so ever. And the person who had the appointment after me was waiting for at least a half an hour. If this review was based on the cut along it would be 5*. I ended up have to go to a second salons to get my brows done.

WORST EXPERIENCE EVER. Was going from dark to light and my stylist told me she was going to «lighten» me. Not knowing she meant BLEACH, I agreed. She bleached my entire head (when a normal stylist would’ve probably just thrown some highlights in to lighten in). So my hair was bleach blonde, slightly orange. Then she darkened my roots and they turned bright orange. So I walked out of the salon with white hair and orange roots. It was horrendous. The worst part is, the stylist LOVED it and actually thought it looked good. She said she was surprised my hair didn’t fall out as much as she thought it would (who says that to a client?!) I went to my normal stylist the very next day to get it fixed and everyone at the salon just laughed and asked if I had done it myself.
I never leave Unilocal reviews but this was actually the worst experience I’ve ever had with my hair. The stylist just didn’t listen at all to what I wanted, and the end result looked NOTHING like the picture I showed her. I said I didn’t want it to be too drastic because i didn’t want to shock people by going from dark to really light. and she continued to bleach my whole head. Didn’t make sense.

Bought a Groupon deal for Vivid and I’m really glad I did. Terri did an amazing job on my cut and color, both of which were pretty extensive. I trusted her judgement and it turned out great. I’ve definitely had some bad Groupon experiences but this was not one of them — I know I will be back and its refreshing after moving to a new place to have found a hair stylist I trust.

Jessica is amazing! Super attentive and such a sweet person. My hair came out better than I thought it could

I cannot say enough about Terri and Vivid! She is amazing. My hair was over processed and black (from the box) and she educated me and in just 2 visits we were able to take it from that to a beautiful brown/​honey gold. I love all the latest styles and how nice everyone is. So glad I found you Vivid!

My experience with Vivid Salon and Spa was not the greatest. I called a month ahead of time to make a hair and makeup appointment for my mother and I for Labor Day morning (the day I was getting married). Four days ahead of my appointment, I get a call saying sorry, we have to reschedule your appointment to another day because we’re actually closed that day. I told them that I couldn’t reschedule since it was for my wedding. They said try to call around and find someone else and if you can’t find anyone, give us a call back. Well I called around and no other places were open Labor Day. I looked online and did a search for people who travel to do hair and when I called them, all said they were already booked or needed more notice than 4 days ahead. I called Vivid back and they said we’ll try to see if any of our stylists are available to come to you. Two days go by and then they finally tell me that they Brittany and Jamie will be coming to us to get us ready. When I touched base with Jamie, I found out the prices for coming to us vs. going to the salon were more expensive than I was originally quoted but again I didn’t have a choice as I needed someone to help us get ready. The day of the wedding is here and I get a text message saying they’re going to be late. They only showed up about 20 minutes late but it still would have been nice if they were on time since we were on such a tight schedule. Next, Brittany starts working on me while Jamie works on my mom. Both Jamie and Brittany seemed very unprepared. They asked us to borrow a hair dryer and asked us if we had some of our own makeup then Jamie took my hair brush off the counter to use on my mom. I wouldn’t have been upset about this but for the fact that Jamie packed up my hair brush with her stuff and took it with her and by the time I realized it, it was the next morning as we were getting ready to go to the airport for our honeymoon. Jamie did a good job though on my mom’s hair and makeup-​my mom looked very nice. Brittany on the other hand did not do as great of a job. My makeup looked okay but she didn’t have anything to cover up blemishes on my face so I used my own makeup for that. I hated my hair. It was uneven on both sides and looked like a frizzy mess and she could tell I hated it as she kept saying, «you know you can tell me you don’t like it, it won’t hurt my feelings.» I told her it was okay because what was she going to do? It took her 3 hours just to do that monstrousity and it was hairsprayed beyond belief and by that time people were in our room starting to get dressed for the wedding; I just wanted them to leave. In case your wondering just how bad my hair looked, my mother in law saw me and asked if I wanted a hair brush to «fix» my hair when she saw me at the wedding venue. Overall, I would never recommend Vivid to anyone. Yes they came through for me and found someone to do our hair for us, but it was their fault they cancelled in the first place, I was charged more for it, and I looked horrific for my wedding day. Never ever again!

I’m in love with Vivid Salon. After my first trip here, it was a definite like (it started out a bit rocky) but I wasn’t sure I wanted to be committed. I was in need of a new place to go and was feeling fickle — I found a good deal from Vivid on Groupon and figured it was worth a shot. After all, sometimes it’s a lot more fun to keep your options open. I’ve decided that it would take a lot for another salon to catch my eye at this point. I mean, sure I will still appreciate other salon’s work, but I’m ready to settle down with vivid.
Terri is my hair girl of choice, although I’ve seen some great work from the other people there (do I covet the sweet grandmother’s style I saw on Thursday? No, but I can tell it was done well and with care — and it looked good on her). I’m pretty picky with my hair, and let me just say that at my most recent visit I told Terri that while I really liked the most recent color, I wanted something different and pretty much left it up to her. If you would have heard me say that a year ago, you would have been hauling me away — I mean, I pretty much put my head in her hands and said, go ahead, honey, do what you think is best. Whoa. That is big for me.
Anyway, the color is fantastic and my hair is super shiny. The cut is wonderful — Terri is great at listening to how often you’ll style your hair and what you want the end result to be. She and I both know that short of a lot of extensions, I will never have Blake Lively’s thick mane (well, and dying my hair blonde which I’ve done and let’s just say I’ve been there and it won’t happen again). Terri is awesome with a pair of scissors — she knows how to get each individual hair to lay just right. Also, as someone who has to do continuing education, I appreciate how often Terri is taking classes and learning more about hair (way above and beyond what she has to). Just looking at her when she talks, her whole face lights up and you can see her passion for her work (she’s also super funny!).
I’ve only done cuts and color here, but I’m tempted to get nails done at some point soon. From checking out their Facebook page, it also appears that they do client education classes (I really am interested in getting tutored on how to blow dry my hair because I am no blow pro). I know that they accept walk ins, but when I’ve been there they have always been busy enough that you are better off getting an appointment — and they are really great about trying to work with your schedule (especially if you are someone like me where you do not ever have any bit of a stable, set schedule).

I don’t know why, but getting my hair cut always sends me into a ridiculous panic attack. I was tense and jittery and ready to run back to my car, but Terri totally put me at ease. I even engaged in small talk, which is a major rarity for me. I will definitely return :-)

I started coming here in 2006. Since then theres a new owner, the previous owner is still there it was a passing the torch sort of thing I think. The owner is great, she did a lot of updates and really added a lot of different services. Shes really progressing with the times, but they still have their older clientele and supply the services they need to do their best. Tiffany is a color goddess. EVERYONE asks where I «Get my red done». The prices are very reasonable. The owner also hires in new graduates and trains them beautifully.
Like to support local? Here you go! Great parking. The area is busy but easy to get to, right in that plaza with Heinens.