Copp’s Food Center

We typically enjoy the shopping experience at Copps in Middleton Hills. We understand that there is a transition to new owners underway and that may be affecting operations. Today the store was out of individual potatoes (only large bags were available). They were also out of broccoli. The clerk told us that the vegetables were on a truck at the loading dock and they were hoping to unload it later today. Not the level of service we are used to or expect in the future.
They have two or three very friendly staff. Management must be going through a transition because they aren’t visible to the customers.

I’m fed up with the produce department. .I’m not sure if it’s the actual produce companies or on their part but this is about the third time in the last month I’ve gotten rotten produce from there. .first it was potatoes I got to make mashed potatoes. .and within a few days they turned green? What? They were the golden kind btw. Second I got some mandarin oranges. looked all through the package to make sure it was good to go… the next day went to have some. .and hello moldy oranges… ugh! And TODAY I was eating a tomoato. .cutting it up as I went outside looked perfectly normal.
…and then half way through the seeds and insides were all bunched together and smelled like… vomit…no joke… I’m not sure if I just seem to have the worst luck picking out fruits and vegetables or what. .but that is my last straw. I mean everything looked ok when i got it? But maybe they should be changing things out more often. If I die of food poisoning I’m going to be super mad. UGH!

This store seems to be slowly dying a natural death. Employees do not seem happy or friendly. Frequently out of items or not stocked. I feel Hy Vee locations are a big contributing factor. Time will tell.

Deli needs work. My husband and I enjoyed going here for lunch because their salad and soup was awesome however the last few times we’ve been in (at noon/​lunch time) their soup is empty and the salad is picked over. The employees were no help and didn’t stock anything. We were told they were working on it. At $ 25 per trip 3 times a week, well take our business elsewhere.

I don’t enjoy shopping here. The store is smaller than other Copp’s and it seems to be arranged differently. The selection is less, too. I understand it tends to serve a more upscale market so it tries to be a little more trendy and fancy, but I don’t need that.
The store is good in a pinch, but I try to shop at the other Copp’s stores if I can. They have a larger selection and seem to be organized better.

Convenient and fast when you use the self checkout lanes. This is a chain, not a specialty store, but they have a decent variety of liqueur, produce, freshly made bread and floral section. Considering we live in WI, the cheese selection is sad. The service is very good and everyone from stocker, to managers, to cashiers to baggers are friendly and helpful, every time! (And I come here quite often as it is near my house.) Thanks Copps Middleton, you are always good for a quick and service-​forward grocery run!

I give the Copp’s store in Middleton a lot of credit. They are really beginning to build their organic and all-​natural line of food a lot. They’re also starting to offer a lot of gluten-​free foods. If I can’t find what I’m looking for, I always tell the cashier. Whether it does any good or not, I don’t know but it seems like I’ll suddenly see the product on the shelf at a price that’s pretty reasonable. I really only shop at two grocery stores — Willy Street Coop or Copps in Middleton. Sometimes I’ll go to Whole Foods or Woodmans if I’m in those areas. I’ve been frequenting this Copps for many, many years and have never purchased anything spoiled or had any negative experiences. The cashiers are quick and efficient. All in all, it’s my second favorite store after Willy Street. A big surprise this weekend: BEST, BEST, BEST GRADUATION CAKE WE’VE EVER TASTED! Everyone at our party this weekend raved about this cake. We had a blueberry filling in a white cake and it was super moist, delicious, delicious, delicious with a light but thick frosting to die for. I’ve had cakes years ago ordered from Copps and I just don’t remember them being this good. It was better than cakes I’ve ordered from bakeries before.

While Copp’s is not my primary grocery store, I drop by periodically when traveling between Madison and my home base in Waunakee, especially if I need fresh produce. In the past, the store has been generally clean and well maintained, but lately that’s not always the case.
The produce department is my favorite section of the store. The quality of the produce is better than what I find at Woodmans or the local Piggly Wiggly. Selection is solid as well. They could do a better job sourcing local products.
This location has the standard issue bakery options (cakes, cookies, doughnuts, bread and rolls). The quality of the baked goods is pedestrian.
The deli options are plentiful, including a small sushi counter. The selection of specialty cheese could be better.
I’ve never been a fan of the meat department. The selection of cuts is limited and the quality of the meat doesn’t pass the eye test. The chicken breasts I’ve purchased from this store often cook up spongier than I would like.
As for packaged goods, the prices for staples like cereal, flour, pasta and canned goods are 10% to 25% higher than the prices found at Woodmans. The international and organic option pale in comparison to Woodsmans as well.
Copps keeps changing up its policy on the use of loyalty cards to get the sales prices. After a short reprieve where no loyalty card was needed, they recently introduced the FreshPerks Card recently which is required to get the sales price. Hey Copps, you know what a real perk would be? Not requiring me to carry another stupid loyalty card to make your pricing somewhat competitive.
The staff members are not overly friendly but competent.
Overall, it’s better no better or worse then the majority of Copp’s Food Centers in the area.

Only out of convience I shop here. The cashiers give you the «what are you doing here» look. Meat department must purchase anorexic cows. Good luck getting consistency.

Great store with friendly workers. The selection is great, although as I was a visitor to the area, I am not sure if the prices are on par with other grocery stores. I had a special order cookie cake that the nice lady quickly personalized for the blizzard party I had at the hotel. The wine selection was pretty good and the prices for the bottles I bought were reasonable. The only thing I was surprised about was the lack of cheeses, particularly quality locally made varieties.

Since this is only a few blocks from home, I tend to frequent Copps. The first time I went to a Copps, I was bowled over by their rainbow of gorgeous produce (I had been frequenting Woodman’s East because of location… which has scary scary produce). I think I heard angels singing… but maybe that was just the Muzak in the background…
They have a great selection of ethnic food (although not as large as Woodman’s), a decent bulk section, and great meat/​seafood counter. The guys there are always pretty helpful.
The prices are a bit higher than several other chains in the area, but it’s a great place to find those special items.

When I first moved out to Middleton I split my grocery-​shopping between the two aged Sentry and Kohl’s stores, neither of which were altogether satisfactory but was still slightly better than driving to Woodman’s and fighting the crowds. When Kohl’s became Copps not much changed, until one day I learned the store was closing and reopening in the Frank Lloyd Wright development further up Century. About a month after the store opened I visited it for the first time, and I was highly impressed. The layout is much more user-​friendly and modern. I especially like how the produce and deli sections come together, so you quickly can pick up meals-​to-​go and hit the salad bar right after walking in. Another nice feature of the aisle layout is the «Natural & Organic» shelves. In each section there is shelf space devoted to the natural and organic varieties, which makes them much easier to find then when everything is by brand. I’ve recently found myself utilizing the self-​checkouts when I am only buying a few items, and it is incredibly convenient. I used to wait until I was out of just about everything to go to the store, but now I’m in and out in five minutes flat. I can’t believe I never did this before.
I especially enjoy the organic produce being the first thing you see as you come in the doors. The Farmers Market is great, but if you just need a tomato or an onion they’re right there. The deli and the salad bar are always reliable, though I tend to get off work fairly l late and selections can get picked over. Just last night I discovered they sell sushi boxes, and I thought mine was very good — though the single soy sauce packet wasn’t quite enough. The check-​out staff have always been quick and friendly, and once when an item slipped out of the bag at the counter the bagger chased me out to my car to return it to me.
The drawbacks of the store are that the prices are generally higher than Woodman’s and the selection can be a bit sparse. I almost always find what I need, but there is always one item that is either no longer stocked or out of stock when I’m there, which can be really frustrating. There used to be a bit of a wait for check-​out but now with the self-​checkouts this isn’t much of a problem. I also found that it is best not to go shopping on Sunday nights since much more seems to be out of stock. Also, the parking lot can get a bit hectic especially on weekends. Overall there’s not much to dislike about the place, and it serves as a great anchor for the entire commercial development there.