Prima Management

When I decided to move out of town, and rent out my home instead of sell, I started looking for a company to manage the property while I was away. I was initially excited to use Prima, but after a few months it was obvious they didn’t care about me or my property, they just cared about getting my money. Ben V. was my contact person and it seemed he went out of his way to avoid my house. A simple drive by would have indicated the horrible state of the yard, and the fact that someone not on the lease was living in the house. After multiple calls from my neighbor to me, and then me to Ben, my neighbor ended up mowing the lawn because the tenant would not do so and Prima was dragging their feet. When Prima came to mow the lawn on another occasion, which the tenant paid for since she was unwilling to mow, the grass was well over 10 inches high and after mowing they didn’t even bother to pick up the extremely long grass clippings, again, my neighbor did that. They also wanted me to sign papers releasing them of any responsibility after I decided not to renew their contract. I told them no, since I felt they had been negligent all year, and Ben told me he would not give back the tenants security deposit until I signed the paper. Obviously a bullying bluff tactic, I got the security deposit back without signing any papers.
Overall I’m extremely disappointed and frustrated with my experience with Prima Management. I paid them over $ 1500 over the course of a year and feel like they/​Ben did an awful job managing my property.
DO NOT USE THIS COMPANY!