Sonic

They were incredibly slow. We waited 35 minutes for our two meal combos. I honestly considered getting our money back, and we were just going to leave. We decided to just stay since we were in no rush. When we finally got our food, my order was wrong. Plus, the car that ordered right after us got their food and left before us 20 minutes before we got our food. I ordered the 9 combo with grilled chicken. What I got was a crispy chicken on a hamburger bun. My order was supposed to be grilled chicken on a ciabatta bread. I did not say anything because with how long it took them to make my order, I wasn’t going to wait any longer for them to try to fix their mistake. It’s ridiculous. I will never order food from them again.

Incredibly slow service. It took us 10 minutes from start to finish to get 2 slushies and 1 Coke in the drive-​thru at 3:30 p.m. on a Friday … and there was NO ONE in front of us.
Unfortunately, slow service is the norm here and we only ever order drinks. My kids always laugh about the Sonic poster that says something to the effect of «We wait on you, not the other way around,» because it’s so clearly the opposite at this particular Sonic location.
Just a note: the service at the Sonic in Sun Prairie is so much better.

Everything here screams poor quality. I don’t know if I should trust the meat here. This is definitely on the lower end of fast food places in terms of quality and taste. They come up with crazy combinations which don’t always work out.

Seeing as they’re open until 11, my hubby and I went around 9 for a late meal. This is the closest Sonic to us, 20 min from our house, and was our first time there. I was excited for the desserts I’d seen advertised in their funny commercials. There’s a ‘50s feel with the drive-​in stalls and them bringing food out to your car. It looked big, clean and a total of four other cars came while we dined. Apparently, that was too many customers for them to handle.
It was difficult for me to see the menu from the passenger side. It was easier to look it up from Unilocal than to crane around my husband. Ordering was incredibly frustrating. It seemed like the woman’s first day. My hub had to say it all slowly, repeating everything several times, only to have her say it back to him wrong several times! He thought we were being pranked. She got our drinks wrong so many times that we just said fine, whatever she brings we’ll drink. We didn’t even bother trying to correct her at that point. I wanted to order dessert later — the main reason for going there — but we didn’t because we couldn’t go through the ordering process again! My husband said he expected Ashton Kutcher to be waiting around the corner with the Punk’d crew.
It took a long time for our food to come out but at least it wasn’t cold like some others have said in their reviews. She apologized and also said their outdoor payment machines were on the fritz. She said it took awhile because they’re super busy. Umm, how is that few customers considered busy? They’re probably understaffed at night. Our cheeseburgers, fries and tots were REALLY good, or was it just that we were so hungry at that point? Our random drinks were fine (liked the real fruit at the bottom!). Got a grilled cheese for our dog from the kids menu and she liked it fine, being that she’s a dog, but it was actually quite soggy and unappetizing. I wish I’d been able to get a dessert though.

The only thing I go for is the giant, delicious, real fruit slushies. They are unbelievable. However their food is ok at best and more expensive than other fast food.
Sonic is incredibly slow and incompetent. I’ve never had more problems with a drive thru in my life. I handed her my card and some coupons that the girl apparently didn’t use until I pointed it out multiple times that the price was too high. The next day I realized I had some how paid twice? I called and they did nothing but deny and offer me a dollar burger. Thanks for nothing sonic.

First time ever to sonic… inspired. by silly commercials. Had onion rings… good not too greezy and sour blue raspberry slushy… yummy. overall. «B+»

½ price shakes after 8pm real fruit slushes are awesome! Quick service hamburgers look good!

How hard is it to understand that I want a regular #1 burger with mustard? The options are mustard, mayo, or ketchup. I selected mustard and guess what? that is all I got on my burger. Seems like there is some training needed at this establishment. I have been to Sonic establishments all over the southeast and have never had an issue. This is the second time I have had an issue with this place and will not be back.

Sorry… drive-​thru service is way too slow when there doesn’t look like there’s any business at all. the speaker wasn’t working so we had to the window to order & wait for the food… could’ve offered free small drinks for the inconvenience… we could have driven away thinking they weren’t open. Haven’t back since…

How long does it take to deliver 3 drinks? And then you can’t get the order right. Wow!

I love the Cherry Limeades here! I come here mostly for the hot dogs, sometimes a treat. They have happy hour specials every day from 2 – 4 and from open to 11 am. Don’t expect some over the top burger though.

Waiting over 15 minutes for burgers, some chicken poppers, fries and a shake. Once it came, the fries and chicken obviously had been sitting out for awhile. Burger was extremely dry and barely above room temperature. Near flavorless. Shake was the only thing that was good. Won’t bother going back here again. Go to Culver’s that is less expensive, fresher, better food, cleaner, and better in about every category.

I dont eat fast food. However. I consume diet coke, coffee, and diet cherry limeades like its my job. This evening I went for a ride and found myself parched. So. Diet cherry limeade it was. I told the pleasant drive through attendant my order and pulled behind 2 other cars waiting for their order ahead of me.
I had a long day and needed to zone out (hence the planned drive). 23 minutes later it dawned on me. I HAD BEEN SITTING IN LINE FOR 23 MINUTES FOR A CHERRY LIMEADE.
So no.
Just…
No.
For a Monday night at 10 pm, come on. What in the…

Typical fast food but with hot dogs and other crap… Nothing special… I don’t want to eat in my car… Not worth the time /​effort to visit this place.

Ok — so I like the feel of this place, but overall quality is just ok.
It is a good place to get a hot dog and some tater tots. Who does not love tater tots? The location is a bit off, just tucked into a semi-​residential/​strip mall area. I love tater tots and I love that when I get my food here it is hot and delicious.
I wish they had more of a variety but this is a chain after all. If you sign up for emails, you always get notifications of coupon and deals. They have special everyday and happy hours for appetizers.
Try it out for a quit meal when you are out and about.

This Sonic had good food (for a Sonic) but service was very slow.
Be advised that they use fake whipped cream as a topping on their shakes and (presumably) ice cream.

We tried this place once because of all the buzz about it and it looked like a fun place and brought back memories of the old A and W restaurants of our childhood.
Boy were we disappointed.
The food served here is total junk. As in junk, junk food. I wouldn’t recommend this place to a homeless person.
Wonder bread buns, el cheapo hot dogs, rats ass chili sauce. This place has found food from every one of my most unpleasant memories of CHEAP junk food and put them all on their menu. God save us all.

Why are all the other Unilocalers getting down on this Sonic location? It’s not so bad.
Service is slower than any Sonic anywhere else in the world. And sometimes it lacks a smile. But it’s Sonic. Amazingly yummy slushes, crunchable ice, tasty sundaes, amazing tatertots, and the rest of the menu (as it is at ALL Sonics) is passable. That’s just how they roll.

Sonic is always something exciting for me whenever traveling because it is like that rare, endangered species of bird that you do not see in your own homeland. You have found it’s feather before, but you cannot recall the last time you actually saw one.
Well this time, we were DETERMINED to track this rare beast down … and track we did!
Once we caught it, the result was mixed to say the least. It was good! … just not great.
But that didn’t matter. It was the allure of finding this gem of a lunch stop with it’s beautful plumes of cherry limeades, ocean water and chicago dogs that did matter. It was the excitement of ordering through a little intercom then, voila!, food appears! It was that, that made this experience worth having.

IDK what the other reviewers speak of when they mention BAD DRINK at Sonic. lol… yes I do. HOWEVER, I will say Middleton just hasn’t gotten it right & it further lets me know there’s a reason some things are local/​regional — it just can’t be replicated unless you grew up with it. Sorry if that offends but look, I CAN’T MAKE GRAVY LIKE MY MOTHER SO I DON’T MAKE IT AT ALL. No need to jack up a good thing with my crap.
Here’s to the review:
1) Child ~ honey child. Talk about excited when this place opened up north. I told my family between Chipotle/​Sonic/​Pizza Extreme all in this area… I“M NEVER LEAVING MADISON.
2) Sonic is the place that I learned about in ’97/​98 in Baton Rouge, LA. And they are the old school location. No carhops, no updates, ain’t too clean looking but I was hooked… YOU HEAR ME HOOKED after my 1^st slushie.
Now to Middleton. I had my therapist and her office excited to try this place after going on about it for 20min of my session. Then I started booking appt’s before or during HAPPY HOUR. As I would never buy a drink at Regular price. IT’ S JUST AGAINST MY GOOD UPBRINGING. lol
4) First week in town, I laffed & I cried (figuratively) mostly~ I whined.
I laffed at the people that would park their cars and try to walk in.
I whined about the traffic. Just because it’s new doesn’t mean you should try it during the opening weeks people.
5) Now, I cried when the drink order would take 30minutes or so.
6) One worker asked me, «Man you really love this place» in his lil’ snide way. No really he was being rude 4 no reason. I quickly pointed out — «You should be glad I do… it keeps you with a job.» NO TIP FOR HIM. I guess he thought about it cuz he looked stupid & held his head down.
7) Lately, I’m doing better with my addiction. Y’all think I’m joking? After 6−8weeks at home; I had a cavity. My mom quickly stated, «It’s probably from all those slushie drinks.» MAN I wish I could have her lil voice playback inserted right here. Her epiphany probably was right but I won’t admit it. But at home they were selling Large Drinks for 99cents before 11am. Happy Hour came 2x a day. A we got new locations every 6weeks. And it wasn’t even summer yet. OMG. they’re soooo good.
8) I love seeing the skaters that skate in Middleton — they’re good.
9) I have had Manager’s handle some sticky situations and they excelled.
10) Love the specials for Tues/​Wed/​Thur — 5 for $ 5.95 burgers/​Kid Night/​College ID night, respectively.
11) I’ll take Sonic over McD’s anyday.
12) More options (meaning the menu gets extensive like a Culver’s)
COMPLAINTS:
I promise the service is just generally bad up North (or shall I say thru the Midwest because Palatine & Carpentersville, IL are confused too)
2) It’s not just the staff but the population doesn’t know how to order.
not their fault, no one’s teaching Sonic etiquette around here (but I would love to)
3) Silly staff doesn’t know/hasn’t been taught/​or refusing to realize — if we’re at the drive thru & I order a drink behind some large order — JUST run my drink order over & keep the line moving. They are catching on NOW (like 2years later).
4) The surly attitude of the Hispanic woman that works the window. She’s worse than any old black woman, I know, working in a hot kitchen in the SOUF (no typo) put the emphasis on the «F»
5) Inconsistency — which should be no#1. That’s why folks that are complaining are complaining. I know what the drinks should taste like. Somedays they get it & other days they make me want to put on an apron and teach ‘em.
*Positive: They are drumming up business ‘cuz every weekend I get an email to buy a half off ticket thru the «BuckyBook» email list serve.
I hope they can make it thru the kinks of starting up & sustain themselves.
~As for the food. Just think Culver’s. Stay away from the Hotdog’s though. They are just too salty nowadays. CORNDOGS are still decent but they keep some fresh bread. For the hotdogs & burgers. UMMM fresh bread (in my Homer Simpson voice)