Big Lots

I must say that I regularly go to this store as every-​so often they offer 20 percent off of everything in the store! Great place to stock up on paper goods, snacks, cleaning supplies, etc. I actually found super reasonable quality market umbrellas for my patio this past summer. The employees are always friendly and helpful, and the manager was equally pleasant! Actually she was super nice and pleasant when gave me a price adjustment on an item and also another time when I had to make a return. Even though I also like to occasionally shop at Ocean State Job Lot, this store is much more cleaner, organized, and easier to navigate. There is also always plenty of parking right up in front of the store. Great place to find reasonable prices and plan to keep on coming back for their store wide sales!

This Big Lots is a big joke. Even with all the cheap deals, I STILL can’t find anything worth buying. The only things I get every time is the Sephora by OPI nail polishes, since that line of polishes has been discontinued by Sephora and Big Lots has acquired the last of them, and some other name brand health and beauty products since it is a better deal here than Wal-​Mart.
Customer service is LACKING. For a store that is empty most of time, it takes a while before someone shows up to ring you out. What’s worse than that is when someone has a return and for some unknown reason it takes a thousand years and then some just to process that return. By then, out of nowhere a long line forms and it’s only one person handling all the customers. I don’t think I have gone to this Big Lots once without having to wait for a very long time because someone has a return. If there is always someone returning an item, then you know the products are… How can I put this nicely… ‘Crappy’.
One star for having a very nice and clean store. Another star for the one male employee who seems to be the only one who takes his job seriously and is very attentive to all his customers. Other than that, you are better off finding deals at a dollar store than here (and the product will last longer).

There’s nothing here. The former a&p used to be here. EVERYTIME I walk in the rude cashier give you a dirty, unhappy look. The products are all old and expired. Everything is cheap and flimsy. This place is a total dump. Much better when it was a super market.

Woohoo super newish Big Lots! Doesn’t smell like smoke. Huge parking lot (is that why they call it big lots?) I have been here 3x and thus far have been unable to find anything worth buying. I would like to buy a vowel.